35304 Escalation Jobs - Page 2

At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a Coretek EUC Support Engineer, you will be a key member of our team, providing expert support for our enterprise managed services clients. In this role, you’ll ensure seamless, secure, and high-performance virtual desktop experiences while occasionally contributing to project delivery initiatives. Your work will leverage leading technologies such as Microsoft Azure Virtual Desktop (AVD), Nerdio, and Citrix to help clients maximize the value of their end-user computing environments. You will help Coretek clients succeed by combining deep technical expertise with a co...

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Activel...

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning ...

Overview: Job Purpose Coordinates incident activities across the entire enterprise and takes responsibility for the effective functioning of these processes across all the organization. Provides 24x7 support for all change, incident and problem management as it relates to production and disaster recovery environments. Reviews, evaluates and approves changes for production implementation. Responsible for management and escalation of level production impacting incidents throughout an incident lifecycle across multiple data center environments. Ensures contractual service level agreements are met in support of clients' and company's mission-critical business requirements. Works across a wide ar...

About this role: Wells Fargo is seeking a Payroll Associate Manager. In this role, you will: Manage the accurate processing of payroll but may also include coordinating operational activities amongst the team, handling escalations, participating in User Acceptance System Testing, training and documenting standard operating procedures Supervise entry to mid-level roles in transactional or tactical low complexity tasks to ensure timely completion, quality and compliance of payroll information Help define enterprise wide standards for practices of financial controls related to payroll activities and compliance; assist team in career development and assigning stretch goals Supervise and guide ot...

Key Responsibilities • Perform in-depth penetration testing and vulnerability assessments specifically on network infrastructures and web applications (including APIs and mobile apps). • Conduct manual and automated web app testing using tools such as Burp Suite, OWASP ZAP, Nikto, sqlmap, and others to identify common vulnerabilities like SQL injection, XSS, CSRF, authentication flaws, and broken access control. • Execute network penetration tests using Nmap, Nessus, OpenVAS, Metasploit, and Wireshark to detect open ports, misconfigurations, unpatched vulnerabilities, weak protocols, and privilege escalation vectors. • Simulate advanced attack techniques such as lateral movement, privilege e...

Company: Qualcomm India Private Limited Job Area: Finance & Accounting Group, Finance & Accounting Group > Global Accounting Ops Center General Summary: General Responsibilities:- Understanding of OTC process Regularly review customer accounts to identify overdue payments and contact to arrange payment, diligently following the escalation matrix. Ability to identify potential risks and proactively addressing them to the higher management. Maintain detailed records of all collection activities, including customer communications and payment status. Ensure all collection activities comply with company policies and relevant regulations. Leverage AI-powered tools and automation platforms (e.g., M...

Job Description: Job Purpose ICE Data Services is looking for a dynamic Client / Product Support Specialist to join our team. The function is an integral part of our front-line support team focused on market data products. The ideal candidate will have a mix of strong technical skills and client facing experience. Responsibilities Provide exceptional overall client experience to clients using time-sensitive, mission critical applications. Research, diagnose and respond to client inquiries in an expeditious, thorough and professional manner. This includes both reactive as well as proactive customer support. Thoroughly diagnose technical problems and communicate solutions to customers. Demonst...

About this role: Wells Fargo is seeking a Business Execution Consultant In this role, you will: Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics Determine areas of strength or Business Execution opportunity within defined scope of work Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations Utilize independent judgment to guide moderate risk deliverables Present recommendations to develop, implement, and monitor str...

Job Title: Senior Academic Excellence Manager (Sr. AEM) – Hyderabad, Telangana Company: SpeEdLabs Location: Hyderabad, Telangana Job Type: Full-Time Department: Academic Operations / Regional Management About SpeEdLabs SpeEdLabs, founded by IIT/IIM alumni, is a fast-growing adaptive learning platform providing AI-enabled personalized solutions for CBSE, ICSE, IIT JEE, and NEET students. We partner with schools and coaching institutes to deliver excellence in academic outcomes. Job Summary We are looking for a Senior Academic Excellence Manager (Sr. AEM) to lead and mentor Academic Excellence Managers (AEMs) across South India. The Sr. AEM will oversee regional academic operations , guide par...

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Ro le - Specialist Quality Analyst. Experience- 3-6 Years. Location- Hyderabad. About MarketStar In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most inno...

Applause is raising the bar for digital quality and employee experience. Recognized as a Top Workplace, Applause provides award-winning software testing and UX research solutions to top brands. Our fully managed services leverage a global team and the world's largest independent testing community. We improve digital experiences for global innovators like Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Junior Analyst you will triage incoming reports, complete structured reviews, action accounts under established guidelines, and maintain crisp documentation so partner teams (Global Customer Operations Programs, Community Management, Testing Services, InfoSec/Legal, Product) can m...

Skill required: Customer Relationship Management (CRM) - Business Insights Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: French - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity eve...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep...

About this role: Wells Fargo is seeking a Associate Operations Processor. In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degre...

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep...

Company Description Netsmartz, founded in 1999, is a USA-based software company with CMMi 3 standards. With 10+ global locations, Netsmartz provides a pre-vetted pool of top 5% software developers. Trusted by Fortune 500 clients, Mid-sized Enterprises, and start-ups, Netsmartz offers nearshore, offshore, and remote team options for digital transformation projects. The company is certified as a great workplace, reflecting their commitment to a positive culture. Website http://www.netsmartz.com Job profile: Designation: Servicenow Architect CSM (Pre-Sales & Post-Sales) Experience: 10+ Years Company : Netsmartz Location: Mohali Type: FTE – Onsite Shift Timings : 4 pm to 1 am Role Overview We ar...

We're Hiring a Sales Team Lead at Pickyourtrail! 🔉🚨 Ready to combine your love for travel with your passion for sales? Pickyourtrail is on the lookout for a Sales Team Lead to help us continue our mission of making travel accessible and amazing for everyone. If you're a leader with a knack for numbers and a drive to inspire, this role is for you. What We're Looking For: You're a great fit for this role if you're a passionate self-starter who thrives on leading a team to success. We need someone who truly understands the sales process and can get their hands dirty to meet and exceed monthly goals. We're looking for a seasoned professional who has: Successfully managed a sales team of at least...

Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions across 600 branches across the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realize their dreams and aspirations at every life stageJob PurposeTo deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures Private HNI clients having a total relationship value of 6cr INR & above. This role require...

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance met...

Location: Delhi, India Industry: Packaging (Flexible Packaging) About Us: Established in 1978, Aero Plast are pioneers in the field of packaging by providing end-to-end solutions to the consumers. Aero Plast is recognized as the fastest-growing company that caters to the market with its low cost and supreme quality’ theory. Located in Northern India, Aero Plast possesses a world-class manufacturing facility. Position Overview: We are seeking a highly motivated and experienced Senior Manager- Marketing & Sales to join our dynamic team in Delhi. In this role, you will be responsible for developing and executing strategic sales plans, identifying new business opportunities, nurturing key client...

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Activel...

Head of Operations – Research, Data & Technology Services This is a mission-critical leadership role responsible for overseeing and optimising global operations across research, data analytics, and technology service lines. The Head of Operations will ensure seamless delivery, operational agility, and client satisfaction—especially during high-pressure, peak-demand situations. The ideal candidate must be a strategic executor, capable of managing complex, multi-country operations while maintaining flexibility to meet the dynamic needs of overseas clients. Key Responsibilities: 1. Global Operations Leadership: Lead and manage end-to-end operations across research, data, and technology vertical...

Support complex network connectivity architectures by developing, designing, configuring, implementing, and maintaining detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. Provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintained for ongoing BAU activities. Responsibilities: Independently and team environment perform Medium/highly complex assignments. Lead proper execu...

Trainee Customer Service Support Advisor Job Req ID: 50524 Posting Date: 8 Oct 2025 Function: Business Services & Operations Unit: Finance & Business Services Location: Building No 14 Sector 24 & 25A, Gurugram, India Salary: comptetive Why this job matters The Customer Service Advisor 1 assists customers across all channels, delivering customer value and success providing support excellence regarding the BT Group's solution portfolio, all with full supervision. What you’ll be doing 1. Assists in creating value-based relationships with customers to optimise customer service whilst leveraging the BT Group's resource pool, within guidelines and under full supervision. 2. Gathers customer inform...