Job
Description
Job Summary : We are seeking an experienced ERP Manager with a strong background in Microsoft Dynamics 365 Business Central (formerly NAV/Navision). The ideal candidate should possess both functional and technical expertise , demonstrate excellent project management skills, and have experience leading a team. This role involves overseeing the full ERP lifecycle, ensuring successful implementation, customization, integration, and ongoing support. Key Responsibilities : ERP Ownership : Manage end-to-end operations of Microsoft Dynamics 365 Business Central / Navision. Implementation & Upgrades : Lead ERP implementations, upgrades, and system enhancements. Team Leadership : Manage, guide, and mentor a team of 45 ERP professionals including developers and functional consultants. Technical Oversight : Review and approve technical customizations, integrations, and troubleshooting. Functional Support : Gather business requirements, translate them into functional specs, and ensure optimal ERP utilization. Process Optimization : Work with cross-functional teams to automate and streamline business processes using ERP. Vendor Coordination : Collaborate with external partners and Microsoft support for escalations, licensing, and service improvements. Reporting & Analytics : Develop and oversee creation of business reports and dashboards using Power BI or similar tools. Training & Documentation : Ensure proper documentation, user training, and knowledge transfer. Required Skills & Qualifications : Strong experience with Microsoft Dynamics 365 Business Central / Navision (NAV) . In-depth understanding of both technical and functional aspects of ERP. Proven track record in managing ERP projects , including scoping, implementation, and post-go-live support. Solid knowledge of SQL Server , AL / C/AL development, extensions, APIs, and integrations. Strong business process understanding in domains like Finance, Sales, Procurement, Inventory, Manufacturing, etc. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and deliver in a fast-paced environment. Experience in training users and creating detailed documentation. Microsoft certifications in Dynamics 365 Business Central (preferred). Educational Qualification : Bachelor’s degree in Computer Science, Information Technology, or a related field. MBA or equivalent business-related qualification (preferred).
