ERP Integration Officer – TBG

3 - 8 years

6 - 10 Lacs

Posted:2 weeks ago| Platform: Naukri logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role focuses on coordinating and supporting corporate customers in integrating their ERP/treasury systems with the Bank’s Open API and Host-to-Host (H2H) channels. The incumbent will act as the liaison between customers, the Bank’s product teams (Branch/TBG-CMS /CBD-L), and the API development team, ensuring seamless onboarding, compliance, and timely project delivery.

Roles and Responsibilities

 

  • Customer Onboarding & Coordination
  • Serve as the primary point of contact for customers during ERP integration with API and H2H channels.
  • Coordinate between customer IT teams, internal business teams, and the Bank’s API development team.
  • Ensure project milestones (sandbox access, UAT, Go-Live) are achieved within agreed timelines.
  • Technical & Functional Support
  • Explain API/H2H specifications, authentication methods, file formats, and security protocols to customer teams.
  • Support clients in setting up connectivity (SFTP, VPN, certificates, encryption keys).
  • Escalate technical issues to the development team and follow through until resolution.
  • Documentation & Process Control
  • Prepare integration checklists, process documents, and FAQs for customers.
  • Maintain MIS on customer integration status, issue logs, and resolution turnaround times.
  • Ensure compliance with the Bank’s IT security and regulatory guidelines.
  • Stakeholder Management
  • Work closely with marketing Relationship Managers to align integration progress with customer requirements.
  • Conduct knowledge sessions for customers on API/H2H capabilities.
  • Provide regular project updates to senior management and vertical heads.

Mock Interview

Practice Video Interview with JobPe AI

Start Business Analysis Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Karur Vysya Bank logo
Karur Vysya Bank

Banking and Financial Services

Karur

RecommendedJobs for You