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Arihant Ai
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ERP Coordinator & Functional Support Specialist

ERP Coordinator & Functional Support Specialist

Arihant Ai

1 - 4 years

5 - 9 Lacs

Ahmedabad

Posted:4 hours ago| Platform:

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Skills Required

Business process Tally SAP ERP implementation User acceptance testing Technical support SDLC Reporting tools CRM Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

ERP Coordinator & Functional Support Specialist | Arihant AI ERP Coordinator & Functional Support Specialist

Arihant AI is a cloud-based ERP solutions provider, empowering Small and Medium Enterprises (SMEs) with modern business tools. Our all-in-one ERP platform covers Marketing, CRM, Sales, Purchase, Inventory, Manufacturing, Accounting, POS, eCommerce, HRMS, Projects, and more built on Odoo Community and delivered under a SaaS model.

Candidates with partial CA qualification.
OR individuals with prior experience in ERP implementation, accounting software, or business process documentation.
Strong communication skills in English, Gujarati, and Hindi

Role Overview:

You ll act as a bridge between clients and the development team, ensuring smooth requirement gathering, tracking, testing, and delivery of ERP features and updates.

Key Responsibilities:

Communicate with clients to understand their business and ERP needs
Conduct meetings, document minutes, and translate them into detailed scope-of-work (SoW)
Prepare clear documentation, workflows, and technical briefs
Assign tasks to developers and follow up regularly
Review progress, track deliverables, and perform user-level testing
Coordinate user acceptance testing (UAT) and finalize deployment schedules
Assist during implementation, document errors, and provide guides for developers to fix issues
Act as the first line of support during go-live

Preferred Skills:

Understanding of business processes (Accounts, Inventory, CRM, etc.)
Familiarity with ERP systems like Odoo, Salesforce, Dynamics 365, Business Central, Quickbooks, Xero, Sage, Tally, SAP (even basic)
Organized, proactive, and fluent in client communication

Good to Have (Not Mandatory)

Prior exposure to Odoo (as a user, intern, or student project)
Understanding of SDLC, QA lifecycle, or test case writing
Familiarity with Excel, Google Sheets, or basic reporting tools

How to Apply

"Application for ERP Coordinator & Technical Support Specialist"

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ERP Coordinator & Functional Support Specialist