1645 Enterprise Architecture Jobs - Page 7

Design the IT Solution Architecture reflecting the specific requirements (business, IT, NFRs, ..) as well as compliant with relevant Enterprise Architecture (EA) guidelines and standards, regulations, and processes. Design the IT Solution Architecture according to the EA strategy, guidelines, principles, and IT processes. Govern and support the implementation and integration (DevOps) across the project life cycle, including a professional handover to continuous Dev/Ops. Ensure continuous service and product improvements in collaboration with the Product Owner, and steer supporting service providers as well as global rollouts. Analyze technology, modern IT architecture and DevOps market trends. Verification and evaluation of technology innovations with respect to architecture fit and potential business value. Your Qualifications Graduate Degree in Computer Science, Applied Computer Science 5 to 10 years

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. What if you were empowered to solve the most complex business problems that companies face todayWhat if you could collaborate with teams of talented and passionate individuals to craft innovative architectures and transformational strategiesSounds like fiction, you sayAbsolutely not! Welcome to Salesforce! Chief Customer Transformation Advisor (CCTA) is a customer-facing enterprise-wide expert with broad technical skills, deep industry knowledge, and unparalleled business acumen. The CCTA supports sales teams in developing Salesforce value propositions that align with our customers business strategies on digital transformation and cloud adoption. The CCTA is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, distributed platforms, mobile, and analytics. CCTAs are expected to have strong sales skills and use proven consultative approaches to engage with customers and define their transformation journey along with steps to get there. Here is a list that highlights a CCTAs day job: Assist the customer in business planning and strategy by focusing on business capabilities and maturity. Understand customer needs, companys products/services and match them with best in class technology to define a north-star target state. Help to define prioritization and sequencing of the transformation by proposing a strategic roadmap that leads to the target state. Lead key discussions around change programs from both business and technical perspectives. Determine which Salesforce and third-party technologies to leverage in customers architecture landscape, based upon product knowledge, industry experience, industry standard Enterprise Architect (EA) frameworks, and Salesforce EA methodologies Clearly articulate business architecture (mission/vision, capability models, capability assessments) and technical architecture (current and future state diagrams, solution best practices, reference architectures, design patterns). Provide reliable and trusted -data rich- points of view of relatable customer transformations in the industry i.e. how other customers with similar needs have succeeded in their transformation. Assist sales teams in responses to RFPs and technical requirements documents Travel to customer engagements. This position may be assigned to support one or more geographies and account teams. Actively engage with account executives and solution engineers to develop opportunities for customer-facing enterprise architecture engagements. Continuously promote and communicate the value of Enterprise Architecture both within the solution engineering community, as well as within the broader sales and customer success organizations. Participate in all appropriate product/sales training, certifications, educational sessions and industry summits to acquire and maintain the knowledge necessary to be effective in the position. Share engagement experience with the internal audiences and enrich collective IP. Conduct architecture workshops and other enablement sessions. Mentor and guide junior enterprise architects. *Work within a matrix-style organisation, collaborating across multiple teams and stakeholders. Your Impact: A trusted advisor to CIO/CTO/EA level contacts and their teams as they look to move their business to a cloud architecture. Acting as the Account CTO A true asset to Salesforce due to broad and deep knowledge of business and technical architecture across all relevant domains. Minimum Qualifications: B.S. Computer Science, Software Engineering, Management Information Systems or equivalent 10+ years experience in either software, system or enterprise architecture disciplines Good understanding of and ability to discuss cloud architecture and principles of modern platforms including SaaS, PaaS, multi-tenancy, multi-tiered infrastructure, etc. Good understanding of enterprise application integration technologies as well as common EA topics such as person based journeys, process orchestration, master data management, analytics and insights, artificial intelligence, etc. Good understanding of security processes, standards & issues involved in multi-tier cloud or hybrid applications Familiar with Industry or vertical solutions a plus .Familiar with principles of network, application and information security Articulate recommendations and ideas with crisp written and verbal communication skills Preferred Qualifications: 10+ years in a pre-sales role or customer-facing consultative role Experience with and deep understanding of key business drivers and technical architecture Working knowledge of Salesforces platform capabilities, hosting infrastructure, security and integration capabilities Familiar with design thinking and similar principles Familiar with relevant (regional, vertical, etc.) data privacy, risk management, and compliance requirements Business Value Engineering experience is a plus Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactlyIt means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

& Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities Developing new use cases as per user story defined Building reusable components and frontend libraries for future use Translating designs and wireframes into high quality code Optimizing components for maximum performance across a vast array of webcapable devices and browsers Working closely with senior developers on feature development Debugging and troubleshooting issues in the codebase Mandatory skill sets Strong proficiency in TypeScript, JavaScript, including DOM manipulation and the JavaScript object model. Through understanding of Angular and ionic. Good understanding in core principles, components, modules, services, libraries, and Plugin Development Minimum oneyear hands on experience in Hybrid Mobile Development using Ionic. In depth knowledge of Mobile application build process in Android and iOS. In depth knowledge in Capacitor (ionic) and Cordova. Experience with latest Angular and Ionic version and new features. Experience with Data structure. Experience in creating custom plugin for native platforms. Familiarity with RESTful APIs. Preferred skill sets Knowledge of modern authorization mechanisms, such as JWT, OAuth etc. Knowledge of software development methodologies, Unit test case, and Agile development Familiarity with modern frontend application CI/CD pipeline setup and deployment Experience with common frontend development libraries such as Node, Webpack etc. Familiarity with MicroFrontend architecture. Ability to understand business requirements and translate them into technical requirements. A knack for benchmarking and optimization Familiarity with code versioning tools such as Git. Years of experience required 4 to 8 Years Education qualification B.E. / B.Tech / MBA. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Angular Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Travel Requirements Available for Work Visa Sponsorship

You will be part of the Customer Excellence team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000s of customer engagements. What you get to do in this role: The Customer Excellence Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . Support the professional development of others through means of mentoring. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

Lowe s is a FORTUNE 100 home imp rovement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home imp rovement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, imp roving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe s India plays a pivotal role in transforming home imp rovement retail while upholding strong commitment to social imp act and sustainability. For more information, visit Lowes India About the Team The Collateral and New Store team manages the life cycle of all NRI (Non Retail Item) and execute the PLR tasks. They are responsible for Estimation, Forecast, POs, Tracking, Item Setup, Activation & Deletion and Destruction of all NRI (Non Retail Item). They are also resposible to execute tasks pertaining to setting up a new store. Job Description: The Associate Analyst is responsible for setting up new non-retail items, including fixtures, signage and product displays. Works with team to leverage enterprise capabilities in setting up the non-retail items to facilitate reset project execution and item replenishment. This role manages non-retail item onboarding execution, troubleshooting/error resolution, and maintains awareness of all business activities, such as product line review portfolios, to drive a consistent level of business readiness Core Responsibilities: The associate analyst is responsible to execute all assigned Collater al and New Store simple to mid complex tasks with high accuracy and meeting deadlines. To develop process expertise by actively participating in trainings , partner meetings, town hall . Collaborate with Analyst and Sr Analyst to meet the KPIs of the function. Update all trackers accurately and on time to track progress. Proactively highlight any gaps in the process to Analyst and Sr Analyst or if any patterns are found. Primary Skills (must have) Excellent oral and written communication skills . High attention to detail. Working with team and collaborating. Organizational skills and good time management . Knowledge of excel and office suite Omni Channel retail knowledge /Experience Secondary Skills (desired) Intermediate Excel Required Minimum Qualifications : B.com / BBM / Retail Operations Management

":" Job Title: Principal Engineer/ Architect Location: Pune, India Experience: 5+ Years Employment Type: Full-Time Function: Engineering & Architecture Role Overview We are looking for a PrincipalEngineer / Architect who combines deep technical expertise with strategicthinking to design and implement scalable, secure, and modern digital systems.This is a senior technical leadership position that requires hands-onarchitecture experience, a solid command of cloud-native development, and aproven track record of leading teams through complex solution delivery. You will collaborate withcross-functional teams\u2014including engineering, product, DevOps, and businessstakeholders\u2014to define technical roadmaps, ensure alignment with enterprisearchitecture principles, and guide platform evolution. Requirements Key Responsibilities Architecture & Design Lead the design of modular, microservices-based, and secure architecture for scalable digital platforms. Define and enforce cloud-native architectural best practices using Azure, AWS, or GCP. Prepare high-level design artefacts, interface contracts, data flow diagrams, and service blueprints. Cloud Engineering & DevOps Drive infrastructure design and automation using Terraform or CloudFormation. Support Kubernetes-based container orchestration and efficient CI/CD pipelines. Optimize for performance, availability, cost, and security using modern observability stacks and metrics. Data & API Strategy Architect systems that handle structured and unstructured data with performance and reliability. Design APIs with reusability, governance, and lifecycle management in mind. Guide caching, query optimization, and stream/batch data pipelines across the stack. Technical Leadership Act as a hands-on mentor to engineering teams, leading by example and resolving architectural blockers. Review technical designs, codebases, and DevOps pipelines to uphold engineering excellence. Translate strategic business goals into scalable technology solutions with pragmatic trade-offs. Key Requirements Must Have: 5+ years in software architecture or principal engineering roles with real-world system ownership. Strong experience in cloud-native architecture with AWS, Azure, or GCP (certification preferred). Programming experience with Java , Python , or Node.js , and frameworks like Flask , FastAPI , Celery . Proficiency with PostgreSQL , MongoDB , Redis , and scalable data design patterns. Expertise in Kubernetes , containerization, and GitOps-style CI/CD workflows. Strong foundation in Infrastructure as Code (Terraform, CloudFormation). Excellent verbal and written communication; proven ability to work across technical and business stakeholders. Nice to Have: Experience in MLOps pipelines , observability stacks (ELK, Prometheus/Grafana), and tools like MLflow , Langfuse . Familiarity with Generative AI frameworks (LangChain, LlamaIndex), Vector Databases (Milvus, ChromaDB). Understanding of event-driven , serverless , and agentic AI architecture models. Python libraries such as pandas , NumPy , PySpark and support for multi-component pipelines (MCP). Preferred: Prior experience leading technical teams in regulated domains (finance, healthcare, govtech). Cloud security, cost optimization, and compliance-oriented architectural mindset. What YouGain Work on mission-critical projects using the latest cloud, data, and AI technologies. Collaborate with a world-class, cross-disciplinary team. Opportunities to contribute to open architecture , reusable frameworks, and technical IP. Career advancement via leadership , innovation labs , and enterprise architecture pathways . Competitive compensation , flexibility , and a culture that values innovation and impact. ","

We are seeking a skilled Senior Software Engineer to lead the integration of Cloudera Manager metrics with enterprise Grafana using Open Telemetry. This role will also help with design and solutioning for all non-functional requirements (NFR) for our Cloudera Private Cloud platform are met to specification. You will be accountable for design and implementation for the Open Telemetry workstream. To deliver against this you will collaborate with platform and enterprise engineering teams, enterprise architecture, and product owners to ensure delivery against accelerated timelines. Key Responsibilities: - Design and implement the integration of Cloudera Manager metrics into Enterprise Grafana via Open Telemetry. - Develop and document robust monitoring and observability solutions for Cloudera clusters. - Collaborate with other engineers to solution NFRs addressing performance, scalability, security, and availability of our clusters. - Document integration processes, cluster designs and NFR validation results. Required Skills: 5+ years of hands-on experience with Cloudera Manager, JMX metrics and Cloudera cluster implementation or adation 3+ years Python and/or scripting experience related to automation and APIs 3+ years of hands-on expernce integrating cluster metrics with Grafana or similar via Open Telemetry Strong understanding of Open Telemetry architecture and how to deploy and configure Open Telemetry collector Strong understanding of telemetry protocols such as OTLP, Prometheus or StatsD Strong understanding and experience with distributed data platforms and big data eco system (eg. Hadoop, Hive, Spark) Ability to work independently and collaborate effectively within cross functional teams Strong communication and documentation skills Grafana, Python Api, Telemetry

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place. We re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place.For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile. We are currently looking for a versatile Customer Success Manager with expertise in Salesforce to join our team. In this role, you will act as an extension of our customers workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the accounts success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities : Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap. Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths youll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Diligent. Nothing gets overlooked. This position will require you to work from your local Salesforce office 2 to 3 days a week. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Salesforce Technical, (Lightning, Customisation, Implementation, Product knowledge, Major releases of Salesforce, Different Clouds knowledge, etc.) . Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Candidates currently in roles such as Salesforce Technical Architect, Salesforce Solution Architect, Salesforce Business Analyst, Salesforce Functional Consultant, Salesforce Technical Lead, Salesforce Technical Account Manager, Salesforce Team Lead, or Salesforce Senior Technical Consultant with a strong ability to manage customer relationships are encouraged to apply for this position. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com . Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. Solution Architect supporting the Contact Center technology projects. You will be responsible for providing technical design solutions for robust, scalable and mission critical customer-facing applications. You ll work in a complex environment with a mix of legacy and modern systems and infrastructure. As we continue to modernize and deliver exceptional experiences, we are seeking a skilled solution architect to play a key role in finding opportunities, influencing and guiding our transformation journey. ESSENTIAL FUNCTIONS: Support and drive the solution architecture for Contact Center technology in alignment with Enterprise Architect and with organizational goals to simplify, automate and reuse technology assets Accountable to ensure high quality delivery of leading-edge solutions that meet time and cost requirements that align with business unit (BU) and enterprise architecture principles and design standards Proactively identify areas and opportunities to use technology to enhance customer experience and/or organizational efficiency Research and recommend opportunities to leverage technology and keep up with the industry to support the strategy Directs application technology research and sponsors line of business (LOB) initiatives (early-stage development/prototype) in support of BU strategy Support development of business strategies, including technology roadmaps and proposals to achieve business plans Provides leadership in managing IT risk (e.g.: security, disaster recovery, technology solution quality, etc.) and control requirements Drive a high-performance culture for practitioner Solution Architects and influence this culture within IT Ensure leaders, employees and vendors work together to drive performance and that high expectations are achieved within the values of the organization. Foster collaboration and understanding across all teams to ensure functional and non-functional requirements are met while balancing business goals Develop and maintain application technology roadmaps that are aligned to technology and business strategy Define standards and best practices in relation to Digital architecture concerns Influence and contribute to the development of technology strategy and delivery planning Collaborate and guide engineering teams and applications towards target state architectures Coach peers to successfully adopt standards and patterns Develop and review solution designs and architecture decisions QUALIFICATIONS: 10+ years of demonstrated experience in IT environments with a preference for significant complexity, highly regulated, and/or financial services 5+ progressive leadership experience related to both projects and teams Bachelor Computer Science / Software Engineering or equivalent degree Experience in Apex Code, triggers, custom object development, SFDC APIs, Web services, Force.com, Lightning Web Component development Experience working in Contact Center and with AWS connect and Sales/Service console as agent desktop an asset Experience in AWS Amazon Connect, IAM, S3, Lamda, EC2, Cloudwatch, Cloudtrail, and Dynamo Knowledge of AI capabilities within Amazon Connect (q, Lex, Polly) and Salesforce (Einstein) platform Blend of technical skills and business acumen Experience in financial services e.g. banking, insurance or similar regulated industry Proven experience designing web-based solutions using public cloud (AWS) and SaaS platforms Practical knowledge using integration of architectures and patterns (e.g. ETL, Eventing , APIs, Microservices ) Working knowledge of security, identity and authorization patterns Salesforce Platform (Sales/Service, Experience & Marketing Cloud, SFI, Data Cloud, Einstein) Content management systems (e.g. Adobe AEM) Experience in MarTech technologies and integrations Front-end UI frameworks (e.g. React, Vue, Angular) Architecture modelling languages and frameworks (e.g. TOGAF, Archimate) Enterprise portfolio and architecture management applications (Service Now, LeanIX) Developing target state architectures and roadmaps Working in product based and agile environments and teams Experience solutioning mobile applications Excellent AWS knowledge along with Polly, Lex, Pinpoint, Chime and other AWS services around connect and a positive attitude/customer focused Strong interpersonal and influencing skills Excellent communication, written and diagramming skills with the ability to communicate complex concepts to various audiences Curiosity and a passion to challenge the status-quo. Leverage modern technologies to improve customer experience, operational excellence and manage technology risk Normal Office Working Conditions: this job operates in a professional office environment and routinely uses standard office equipment.

ECMS Requirement Format Number of Openings 1 ECMS ID in sourcing stage Demand 406461Y25 / ECMS ID 534093 Assignment Duration 12 Months Total Yrs. of Experience 12+ Relevant Yrs. of experience 5+ Detailed JD (Roles and Responsibilities) Senior Engineer Customer IAM Work on the end-to-end Customer IAM vision and strategy in alignment with the firms strategic technical direction, the Technology Services Strategy, and the Organisation Cyber Information Security Strategy and overall Identity & Access Management Lead engineering in CIAM. Managing the technical design, overseeing senior engineers and vendor consultants and coordinating engineering delivery in a POD in CIAM Contribute to the CIAM technical vision and strategy and support the development of architecture and engineering skills within the team Mandatory skills You must have hands on experience with a few Enterprise IAM Products from vendors such as Ping Identity, ForgeRock, IBM, Okta, Transmit Security, RSA, biometrics, identity proofing, ideally in Customer IAM scenarios Working knowledge with Internet Facing Applications (Application Firewalls, DMZ, proxies) and solid understanding of Security Architecture and enterprise architecture practices, strategies, processes and methodologies, bringing a passion for strategy, architecture and software engineering excellence Confident, assertive, and effective communicator with strong influencing skills and able to prepare high quality presentation materials and deliver professional presentations to senior level audience Ability to drive architecture good practice and encouraging creative or forward-thinking in matrix organisation with strong interpersonal skills that enable you to quickly gain trust and build up efficient relationships to collaborate with internal partners on global & regional initiatives Experience working in the financial industry (or regulated industry) in a similar role is an advantage Security certification is an advantage: CISSP, CISA, CSSLP, TOGAF Knowledge and experience working with Agile practices and practical experience with DevOps and SRE would be beneficial Desired/ Secondary skills Domain FS Max Vendor Rate in Per Day (Currency in relevance to work location) 17000 INR / day Work Location given in ECMS ID Pune WFO/WFH/Hybrid WFO WFO BG Check (Before OR After onboarding) Before Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO NO

Educational Requirements MCA,MTech,Master of Business Administration,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities Enterprise Infrastructure Automation Strategy and Roadmap: Develop and maintain the enterprise infrastructure automation strategy and roadmap, aligning it with business goals, IT objectives, and the specific needs of our operations. Identify key areas within compute, storage, network, virtualization, cloud, and data centers that can benefit from automation. Define automation goals, KPIs, and metrics to measure the success of automation initiatives within our infrastructure. Evaluate emerging automation technologies and trends relevant to our technology landscape and recommend their adoption. Design and architect end-to-end automation solutions for various enterprise infrastructure domains, ensuring scalability, reliability, security, and maintainability within our environment. Define enterprise-wide automation standards, best practices, and guidelines for scripting, infrastructure-as-code (IaC), configuration management, and orchestration within our IT organization. Select and standardize automation tools and platforms (e.g., Ansible, Terraform, Python, PowerShell, cloud-native automation services) suitable for our diverse infrastructure in. Develop reusable automation frameworks, modules, and templates to promote consistency and efficiency across automation efforts Provide architectural guidance and support to infrastructure engineering and operations teams during the implementation and deployment of automation solutions. Ensure adherence to automation standards and best practices throughout the automation lifecycle within our operations. Participate in project reviews to ensure alignment with the overall enterprise infrastructure automation architecture. Establish and maintain governance processes for automation scripts, workflows, and infrastructure-as-code within our IT environment. Additional Responsibilities: Working experience in IT Service Management Experience in implementation of automation driving applications in remote delivery setup. Good business and operational acumen to articulate business benefits of Automation. Fluent spoken and written English. Self-driven and creative Strongly proactive and with high problem-solving skills Technical and Professional Requirements: Strong understanding of enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman). Deep technical knowledge of various global infrastructure technologies and vendors. Experience with cloud computing platforms (AWS, Azure, GCP) and hybrid cloud architectures. Solid understanding of security principles and best practices in a global enterprise environment. Deep understanding of Infra components – Platform, Middleware, Storage & Backup for both On-prem and Cloud Experience in Monitoring and Orchestration tools Modelling softwareMS Visio, Lucid Chart or similar, for Architecture diagrams, visualization purpose, and demonstrate workflow of automated solutions. Preferred Skills: Technology-Infrastructure-Transformation-Automation and Provisioning Tools Technology-Infrastructure-Transformation-Infrastructure-Transformation - ALL Technology-DevOps-DevOps Architecture Consultancy Technology-Enterprise Architecture-Digital Architecture Technology-Machine Learning-AI/ML Solution Architecture and Design

Educational Requirements Master Of Engineering,Master Of Technology,Bachelor Of Science,Bachelor of Engineering,BCA,BTech Service Line Cloud & Infrastructure Services Responsibilities Automation Strategy and Vision Define the overall network automation strategy and roadmap in alignment with business goals and IT objectives. Identify opportunities for automation across various network domains, including provisioning, configuration management, monitoring, troubleshooting, and compliance. Evaluate and recommend automation tools, platforms, and frameworks. Develop and maintain automation standards, guidelines, and best practices. Automation Solution Design and Development Design and architect end-to-end network automation workflows and solutions. Develop automation scripts, playbooks, and workflows using relevant programming languages and automation tools (e.g., Python, Ansible, Terraform, Netmiko, NAPALM). Integrate automation solutions with existing network management systems and other IT tools. Design and implement CI/CD pipelines for network automation code. Lead the implementation and deployment of network automation solutions. Collaborate with network engineering teams to integrate automation into their daily operations. Develop and execute test plans to ensure the reliability and effectiveness of automation scripts and workflows. Provide guidance and support to network engineers in adopting and utilizing automation tools. Develop and document comprehensive network architectures, including LAN, WAN, WLAN, data center networks, cloud connectivity, and security infrastructure. Define network standards, policies, and procedures to ensure consistency and compliance. Evaluate and recommend network hardware and software solutions based on business requirements, performance needs, and budget constraints. Design and implement network redundancy and disaster recovery solutions to ensure business continuity. Plan and execute network capacity upgrades and expansions to accommodate growth.You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: CISCO SD Access, Aruba SD LAN, design & deployment experience is must. Open Networking Technology and DC Network ArchitectNetwork Automation/Python/Ansible, HLD & LLD Documentation SkillsIPAM Implementation experience – Efficient IP Technical and Professional Requirements: Cisco Routing and Switching including VXLAN, CISCO SD Access, Aruba SD LAN, CISCO ISE, Aruba Clear Pass. Experience with scripting and automation tools (e.g., Python, Ansible). Knowledge of software-defined networking (SDN) concepts. Experience with datacenter networking architectures. Familiarity with SRE operating models and methodologies. Hands-on experience with automation tools and frameworks. Preferred Skills: Technology-Network-CISCO technologies Technology-Network-AccessPoint-Aruba Domain-Network-SDN Technology-Network-Cisco Identity Services Engine ( ISE ) Domain-SDN-NFV-Software Defined WAN( SDWAN) Domain-SDN-NFV-Software Defined Access Generic Skills: Technology-Network-Switching Domain-networking-Cisco certifications Technology-Networking-Routing technologies

As a Enterprise Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation.You'll collaborate with client stakeholders and internal partners to understand the business problem and requirements, constraints of the system and concerns of the various stakeholders to systematically transform detailed solutions (architectures) for the client.Your primary responsibilities include: Strategic Analysis and Modernized Solution DesignAnalyse and translate IT requirements using modernization frameworks into components of a modernized solution. Optimize Modernization Assets and MethodsReuse and enhance Digital modernization assets, methods, and collateral. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Strong skill’s expected in cloud platfo Bachelor's or higher degree in Computer Science, Information Technology, or related field. 15 – 20 years of experience in Technology Architecture domain 10+ years of experience in architecture and design, with a focus on enterprise-level solutions. Proven hands on expertise in Azure /AWS/GCP Cloud Strong understanding of cloud-native technologies, microservices, APIs, containers, Kubernetes and serverless computing. Experience in using atleast 2 Low Code platforms for development projects Experience in DevSecOps practices and tools. Experience in Gen AI based Code generators, Microsoft Co-Pilot Demonstrated experience in creating and maintaining cloud strategies and architectural standards. Experience of architecting medium & large complex systems in the India market- with a value greater than USD 2 Million. Must have expertise in working with at least 1 industry – financial services or manufacturing Should have had earlier career Experience in design, development and architecture of Java/JEE/.NET/Integration based systems Should have experience in Infrastructure architecture, Sizing, estimation, provisioning, and automation of compute/storage/network Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams. Azure/AWS Architect Level Certification. India Market experience is mandatory Preferred technical and professional experience Experience in Agile ways of working Creative problem-solving skills Excellent written and oral communication skills

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise ServiceNow CAS, CAD, CIS-HRSD, CIS-CSM, CIS-ITSM, CIS-IRM Certified Understanding of other ServiceNow products Preferred technical and professional experience Experience creating roadmaps for technical offering growth and innovation Understanding and designing integrations and interfaces with other systems

As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 12+ Years of experience. Need D365 CRM architect with copilot experience is must Service Area- Digital Adoption and Identity (Omni-channel) Marketing D365 & Knowledge of the marketing functionality including - **Marketing area is expanding, and knowledge of this segment will be a highlight** * Segments, Triggers, Email Creation Knowledge to extend them through multiple connectors - **esp. HTML Coding (will be a big plus not a deal breaker though Preferred technical and professional experience API Knowledge, Plugins/Actions/Custom Workflows,DevOps,User Story Writing, Acceptance Criteria Writing, Task Management Customer Journeys, Power Automate, Knowledge of basic flows (Dataverse connector), Bonus Skills- Any knowledge of ForgeRock, Apigee

As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution.Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead efforts to design, integrate and implement monitoring systems for On-premise. Implement monitoring systems cloud infrastructure, applications, performance monitoring, transaction monitoring and synthetic monitoring leveraging IAAS, PAAS PAASResolve complex technical issues and drive innovation that improves system availability, resiliency, and performance. Build end-to-end monitoring (integrating monitoring tools with event management and ticketing tool (SNOW), JIRA etc). Detection and prevention tools for Company products and Platform and customer-facing environments Preferred technical and professional experience Define, drive, and implement an architecture strategy and standards for end-to-end monitoring. Partner with the rest of the technology teams including application development, enterprise architecture, testing services, network engineering, Good to have detection and prevention tools for Company products and Platform and customer-facing

Need Playwright automation tester with 7-8 years of relevant experience on Playwright as below : Develop and maintain automated test scripts using Playwright and TypeScript. Design, implement, and execute end-to-end test plans, test cases, and test scenarios. Integrate automated tests into CI/CD pipelines to ensure fast and reliable feedback. Solid understanding of web technologies, including JavaScript/TypeScript Experience with version control systems such as Git. Experience with CI/CD tools like Jenkins, GitHub Actions or similar. Experience with Browser Stack or Perfecto Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Automation tools – Playwright & Good knowledge on Automation who should be able to writescripts Experience with CI/CD tools like Jenkins, GitHub Actions or similar Monitor test results, identify defects Communicate testing progress and quality metrics to stakeholders Preferred technical and professional experience Experience in Playwright automation tool Design, implement, and execute end-to-end test plans, test cases, and test scenarios Understanding of web technologies, including JavaScript/TypeScript

We are seeking a Business Systems Analyst (BSA) to support the SAP HANA (Callidus Cloud) platform for Incentive Compensation Management (ICM) and Territory Planning. About You experience, education, skills, and accomplishments 35 years of experience in enterprise application support or business systems analysis, preferably in Sales Operations or Incentive Compensation domains. Hands-on experience with SAP Callidus Cloud or similar SPM/ICM platforms (e.g., Xactly, Varicent). Familiarity with sales compensation structures, crediting logic, quota management, and territory alignment processes. Strong communication skills and experience translating business needs into functional specifications. Experience working with globally distributed delivery teams, including offshore support centers. Bachelors degree in Business, Information Systems, or a related field. It will be great if you also had Familiarity with integration platforms such as Boomi or equivalent. Experience working in Agile environments with tools like JIRA or Azure DevOps. Exposure to enterprise service management tools (e.g., ServiceNow). Understanding of data models and reporting needs related to compensation analytics. What will you be doing in this role Collaborate with the Product Owner to gather, refine, and document functional requirements and user stories in alignment with business priorities. Serve as a liaison between business stakeholders, the Product Owner, offshore support teams, and Platform Engineering to ensure effective and efficient support for SAP Callidus modules, including Commissions and Territory & Quota. Coordinate with Systems Administrators and DevOps teams to manage the lifecycle of incidents and service requests, from triage through resolution. Support backlog grooming, sprint planning, and user acceptance testing efforts. Provide root cause analysis for recurring issues and recommend opportunities for continuous improvement. Maintain functional documentation, process flows, and training materials to support user adoption and knowledge transfer. Assist in monitoring and validating key data integrations in coordination with the Integration team (e.g., lead-to-quote data, HR data feeds, etc.). Help assess impacts of new releases or features and contribute to platform optimization initiatives in partnership with Product Owner and Enterprise Architecture.

We are seeking a Business Systems Analyst (BSA) to support the SAP HANA (Callidus Cloud) platform for Incentive Compensation Management (ICM) and Territory Planning. About You experience, education, skills, and accomplishments 3-5 years of experience in enterprise application support or business systems analysis, preferably in Sales Operations or Incentive Compensation domains. Hands-on experience with SAP Callidus Cloud or similar SPM/ICM platforms (e.g., Xactly, Varicent). Familiarity with sales compensation structures, crediting logic, quota management, and territory alignment processes. Strong communication skills and experience translating business needs into functional specifications. Experience working with globally distributed delivery teams, including offshore support centers. Bachelors degree in Business, Information Systems, or a related field. It will be great if you also had Familiarity with integration platforms such as Boomi or equivalent. Experience working in Agile environments with tools like JIRA or Azure DevOps. Exposure to enterprise service management tools (e.g., ServiceNow). Understanding of data models and reporting needs related to compensation analytics. What will you be doing in this role Collaborate with the Product Owner to gather, refine, and document functional requirements and user stories in alignment with business priorities. Serve as a liaison between business stakeholders, the Product Owner, offshore support teams, and Platform Engineering to ensure effective and efficient support for SAP Callidus modules, including Commissions and Territory & Quota. Coordinate with Systems Administrators and DevOps teams to manage the lifecycle of incidents and service requests, from triage through resolution. Support backlog grooming, sprint planning, and user acceptance testing efforts. Provide root cause analysis for recurring issues and recommend opportunities for continuous improvement. Maintain functional documentation, process flows, and training materials to support user adoption and knowledge transfer. Assist in monitoring and validating key data integrations in coordination with the Integration team (e.g., lead-to-quote data, HR data feeds, etc.). Help assess impacts of new releases or features and contribute to platform optimization initiatives in partnership with Product Owner and Enterprise Architecture.

You will be responsible for defining and driving comprehensive solution architectures for enterprise-level digital transformation initiatives that integrate BOT/BOTT frameworks with TaaS and business process operations. Your role will involve leading efforts to infuse process innovation into technical solutions, optimizing talent management and operational workflows across onshore, offshore, and hybrid environments. Collaboration with cross-functional teams is a key aspect of the job to design cohesive scalable solutions that meet both technical requirements and process operational excellence. It will be essential to translate complex client requirements into integrated proposals that balance technological advancements with streamlined business processes. As a Solution Architect, you will need to evaluate emerging technologies and process innovations, incorporating them into our GCC operating models to enhance overall performance and operational efficiency. Ensuring that all solutions adhere to established enterprise architecture standards and regulatory guidelines while supporting process best practices will be part of your responsibilities. You will also be conducting technical reviews, proof-of-concepts, and solution validations to refine both architectural designs and process integration. Supporting pre-sales engagements by articulating the strategic value of combined tech and process solutions to strengthen the business case for our GCC offerings will be crucial. In addition, you will mentor and guide solution architect teams, fostering a culture that values the symbiosis of technological innovation and process efficiency. Close partnership with the Solutioning Head (AVP) is required to align architectural strategies with broader business objectives, ensuring that technology and process enhancements drive operational excellence. Demonstrable experience in designing and managing solutions for BOT/BOTT is a necessary qualification for this role. Expertise in cloud computing, enterprise integration, data management, automation, modern DevOps practices, and process optimization is essential. Familiarity with enterprise architecture frameworks such as TOGAF, Agile, AWS, and Azure is also required.,

You are invited to join CORTEX as a Senior Business Analyst in Chennai, where you will be part of a dynamic team working on moderate to complex software solutions. With 7 to 10 years of experience, you will play a crucial role in translating non-technical requirements into technical business specifications. Your responsibilities will include participating in design sessions, documenting business needs, and providing proactive solutions to enhance processes. As a Senior Business Analyst, you will need to have a strong understanding of business analysis principles and techniques. Your excellent stakeholder management and communication skills will be essential in collaborating effectively with various teams. You should also be adept at documenting user stories and business requirements, with knowledge of IT principles, software development lifecycles, and enterprise architecture. In this role, you will be expected to handle multiple projects efficiently and proactively research best practices to suggest innovative solutions. Any BA certification, such as CBAP, CCBA, or PMI-PBA, would be a valuable addition to your profile. If you are ready to take on this exciting opportunity and can join immediately or within 15 days, we encourage you to apply by clicking "EASY APPLY" or emailing your resume to Aishwarya.K@cortexconsultants.com. Join CORTEX in Chennai and be a part of our dedicated team of professionals committed to delivering high-quality solutions to our clients.,

The responsibilities of the role include partnering with and acting as a trusted advisor to partners in both Consulting Sales and Delivery to assist in defining and delivering high-quality enterprise-capable solutions. You will work closely with team members to develop practical roadmaps for moving the enterprise towards the future state vision, considering business, technical, and delivery constraints. Analyzing partner requirements, current state architecture, and gaps to create a future state architecture vision for parts of the enterprise with a focus on reduced complexity, cost efficiencies, reuse, convergence, reduced risk, and/or improved business capabilities is a key aspect of the role. Additionally, you will participate in defining and operating the architecture governance process to ensure change initiatives align with the vision and roadmaps. Working closely with Domain Architects across key initiatives and projects to apply architecture principles and standards, and develop reference architectures and design patterns is also part of the responsibilities. Communication of principles, standards, vision, and roadmaps to partners and proactively addressing any questions or concerns identified is essential. Providing thought leadership on architectural topics, developing a forward-looking view of current and emerging technologies, and their impact on Enterprise Architecture are also important aspects of the role. Embedding Platform Thinking in all activities, owning and enhancing workflows and processes, promoting an environment of learning and development, and fostering the professional growth of team members are key responsibilities. The ideal candidate will possess a Bachelor's Degree in Engineering, Computer Science, or equivalent, with a Master's degree in Business or Technology being an advantage. A formal architecture certification such as TOGAF or equivalent is required. Candidates should have at least 15 years of experience in the IT industry, preferably in large, complex enterprises, with at least 7 years of experience in Enterprise Architecture in a large, multi-location, multi-national environment. Deep experience in delivering enterprise-scale IT solutions in a heterogeneous technology environment is necessary. Demonstrated expertise in Application Architecture, including EAI, Microservices, and Cloud native technologies, as well as experience in Domain-driven and Event-driven architecture and technologies such as Kafka and Spark, are preferred. Experience with architecting, designing, and developing large-scale retail business banking solutions using Open systems, messaging, dedication DB solutions, log analysis, log-based monitoring, and metrics-driven monitoring is desired. Familiarity with standard process methodologies, formal Architecture frameworks/methodologies, architecture governance frameworks, and heterogeneous technology platforms is expected. A solid understanding of all domains of Enterprise Architecture and practical experience in data modeling, object modeling, design patterns, and Enterprise Architecture tools is required. The candidate should have experience leading teams in the successful deployment of applications built on Cloud or on-prem enterprise environments for large Tier-1 Banks and Financial institutions. Experience with migrating from legacy applications to solutions ensuring minimal downtime, reduced risk, and excellent customer experience is beneficial. IT Strategy consulting experience is an advantage. Excellent verbal, written, and presentation skills are necessary for effectively communicating complex topics. The candidate should be able to think conceptually, identify patterns across different situations, drive consensus among partners with conflicting viewpoints, and manage people and teams effectively. Collaboration skills and the ability to motivate diverse teams are essential for success in this role.,

The role is focused on the overall development of the target Architecture by defining the technology roadmap for the business/domain. As the subject matter expert for a specific domain, the primary responsibilities include developing architectural applications for new deals, creating enterprise-wide business/domain architecture deliverables, and identifying opportunities to utilize high-level business and operating models. Contributing to the Target Architecture involves developing and maintaining the technology roadmap for the area of expertise, ensuring alignment with the Business Strategy, and recognizing innovative technology uses to enhance performance measures. Collaborating with IS and business stakeholders is essential to drive the development and adoption of the target architecture, establish domain-specific standards and strategies, and guide solutions from concept to delivery. The role also entails overseeing product/platform engineering, protocol map development, and virtualization based on business solution requirements. Applying architectural and engineering concepts to design scalable, secure, reliable, and maintainable solutions is crucial. Leading research and development efforts, defining migration plans, and providing technology consulting are key aspects of the role. Additionally, the responsibilities extend to analyzing technology environments, setting collaboration solutions for data management, providing technical leadership in implementing custom solutions, and ensuring alignment with enterprise architecture standards. Collaborating with sales and delivery teams, tracking industry trends, and creating Intellectual Property are also important facets of the role. Competency building, team management, stakeholder interaction, and performance management are integral parts of the role. Ensuring completion of trainings, developing Proof of Concepts, mentoring team members, and driving engagement initiatives are essential for success. Interacting with internal and external stakeholders, managing resources, and supporting talent transformation are key elements of the role. The role requires a high level of expertise in domain/industry knowledge, market intelligence, systems thinking, leveraging technology, asset reusability, and technical knowledge. Behavioral competencies such as stakeholder management, innovation, client centricity, and execution excellence are crucial for effective performance. Performance parameters for the role include supporting sales teams, delivering projects as per cost and quality, developing capabilities, building practices, and managing teams effectively. These parameters are measured based on various factors such as proposals quality index, delivery satisfaction, capability development, practice building, and team management metrics.,

Job Purpose An experienced Enterprise Platform Security Architect to design, develop and maintain mission critical applications on enterprise SRE and AI Platform securely across multi-cloud and on-premises Role & responsibilities Deep understanding of cybersecurity protocols, cryptography, security software, and IT infrastructure. Proficiency in various programming languages (e.g., Python, C#, Java) for creating solutions and proof-of-concepts. Proficiency in using various security tools and technologies. Proficiency in various programming languages (e.g., Python, C#, Java) for creating solutions and proof-of-concepts. Ability to assess, analyse, and mitigate security risks. Strong analytical and problem-solving skills to identify and resolve security issues Strong knowledge of cloud platforms (AWS, GCP, Azure), Kubernetes, microservices Familiarity with enterprise architecture frameworks (e.g., TOGAF, Zachman) Effective communication and stakeholder management skills, with the ability to articulate complex technical concepts to non-technical audiences Experience with CSP PaaS products, Hashi Corp stack and service mesh (Istio, Linkerd). Experience working in cross-functional team

We are currently looking for a versatile Customer Success Manager with expertise in Salesforce to join our team. In this role, you will act as an extension of our customers workforce, offering guidance and advice to ensure they receive a significant return on investment with Salesforce. As a CSM, you will be responsible for identifying and addressing both technical and business concerns and requests, aligning them with customer priorities, projects, and problems. You will bring senior-level expertise and will be responsible for coordinating all deliverables the customer is entitled to, including overseeing the day-to-day customer experience from onboarding through Signature contract renewal and expansion. As the main point of contact for the accounts success, you will work closely with Product Management, Sales, Technical Support, and Engineering to lead the customer relationship. Responsibilities : Customer Success Advocacy: Act as the primary point of contact, leveraging deep industry, product, and technical knowledge to guide them to achieve business objectives Stakeholder Alignment: Develop and nurture strong relationships at key stakeholder levels, aligning with customer needs across various market segments, sizes, and solution complexities. Strategic Guidance: Assess customer goals and capabilities, offer recommendations for ecosystem health, performance optimization, and achieving business and technology objectives. Business Value Delivery: Cultivate executive-level relationships within customer IT and business leadership, solidifying partnership commitments and driving innovation aligned with customers business challenges and growth potential. Adoption Path & Enablement: Contribute to SF knowledge, community, and training resources, comprehensive adoption plans showcasing current and future states, enabling the customer through an underlying roadmap. Technical Expertise Application: Apply SF / tech product knowledge to address technical concerns, ensure acceptable resolutions, and align platform features with customer priorities and roadmaps. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Required Skills: Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (eg demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc) Familiarity with Salesforce product and platform features, governance principles, methodologies, and enterprise architecture. Excellent communication skills to articulate technical issues to diverse audiences. Ability to prioritize customer needs, take ownership, and drive resolutions. Diligent. Nothing gets overlooked. This position will require you to work from your local Salesforce office 2 to 3 days a week. Preferred Skills: Experienced professional with 8+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture. Demonstrating expertise in Salesforce Technical, (Lightning, Customisation, Implementation, Product knowledge, Major releases of Salesforce, Different Clouds knowledge, etc) . Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations. Candidates currently in roles such as Salesforce Technical Architect, Salesforce Solution Architect, Salesforce Business Analyst, Salesforce Functional Consultant, Salesforce Technical Lead, Salesforce Technical Account Manager, Salesforce Team Lead, or Salesforce Senior Technical Consultant with a strong ability to manage customer relationships are encouraged to apply for this position.