Job
Description
You will be joining 75F, a global leader in IoT-based Building Automation & Energy Efficiency solutions for commercial buildings with offices across India, Singapore, and the Middle East. As a part of the team, you will contribute towards climate action and sustainability efforts, recognized globally for your innovative solutions. **Role Overview:** As an Engineer - Projects and Field Support based in Hyderabad, you will play a crucial role in managing projects end to end, coordinating with vendors, and ensuring timely installation. This role involves extensive travel within Hyderabad and the south region and requires developing new partnerships for installation and commissioning. **Key Responsibilities:** - Completion of projects end to end, including vendor finalization, installation completion as per deadline, and coordination with customers and OEM partners. - Developing new partners for installation, commissioning, and site surveys. - Setting up pre and post-sales customer support infrastructure, including call logging, escalation, and monitoring of customer SLAs. - Establishing post-sales tech support infrastructure for troubleshooting, Root Cause Analysis reporting, and remote installations. - Creating infrastructure for providing pre-sales support for site surveys, audits, and project proposals. - Building a service sales team for selling value-added services to the existing client base. - Responsible for customer and vendor interactions, site visits, and site coordination. - Collaborating with project engineers to implement technology solutions for improving HVAC efficiency. - Maintaining and enhancing the CSAT score. **Qualifications Required:** - B.E./B.Tech/ MS/MTech from a reputed university. - Minimum 3 years of relevant work experience in the HVAC industry. - Experience with people and P&L responsibility for at least 3 years. - Exposure to channel as well as Enterprise experience. - Track record of consistently delivering targets. - Familiarity with industry-standard CRM or equivalent. **Benefits:** - Experience American MNC culture. - Competitive Compensation & Benefits structure. - Engagement & Recreation, Continuing Education budget. - Opportunity to be part of a leading Climate Tech company and work with a team of passionate disruptors. Join 75F's diverse and inclusive team, where integrity, purpose, and innovation drive our High-Performance Culture towards a sustainable future. You will be joining 75F, a global leader in IoT-based Building Automation & Energy Efficiency solutions for commercial buildings with offices across India, Singapore, and the Middle East. As a part of the team, you will contribute towards climate action and sustainability efforts, recognized globally for your innovative solutions. **Role Overview:** As an Engineer - Projects and Field Support based in Hyderabad, you will play a crucial role in managing projects end to end, coordinating with vendors, and ensuring timely installation. This role involves extensive travel within Hyderabad and the south region and requires developing new partnerships for installation and commissioning. **Key Responsibilities:** - Completion of projects end to end, including vendor finalization, installation completion as per deadline, and coordination with customers and OEM partners. - Developing new partners for installation, commissioning, and site surveys. - Setting up pre and post-sales customer support infrastructure, including call logging, escalation, and monitoring of customer SLAs. - Establishing post-sales tech support infrastructure for troubleshooting, Root Cause Analysis reporting, and remote installations. - Creating infrastructure for providing pre-sales support for site surveys, audits, and project proposals. - Building a service sales team for selling value-added services to the existing client base. - Responsible for customer and vendor interactions, site visits, and site coordination. - Collaborating with project engineers to implement technology solutions for improving HVAC efficiency. - Maintaining and enhancing the CSAT score. **Qualifications Required:** - B.E./B.Tech/ MS/MTech from a reputed university. - Minimum 3 years of relevant work experience in the HVAC industry. - Experience with people and P&L responsibility for at least 3 years. - Exposure to channel as well as Enterprise experience. - Track record of consistently delivering targets. - Familiarity with industry-standard CRM or equivalent. **Benefits:** - Experience American MNC culture. - Competitive Compensation & Benefits structure. - Engagement & Recreation, Continuing Education budget. - Opportunity to be part of a leading Climate Tech company and work with a team of passionate disruptors. Join 75F's diverse and inclusive team, where integrity, purpose, and innovation drive our High-Performance Culture towards a sustainable future.
