Job
Description
About the Company: 75F is a global leader in IoT-based Building Automation & Energy Efficiency solutions for commercial buildings. Headquartered in the US, the company has offices across India, Singapore, and the Middle East. Backed by investors like Bill Gates's breakthrough energy ventures, 75F has been recognized for its dedicated efforts towards climate action, earning a spot on the global cleantech 100 list for the second consecutive year in 2022. Since venturing into India in 2016 and Singapore in 2019, 75F has established itself as a prominent player in the APAC region, serving prestigious clients like Flipkart, Mercedes Benz, WeWork, and Adobe. The company's strategic partnerships with Tata Power and Singapore Power have further promoted energy efficiency, climate tech, and automation through cutting-edge technologies like IoT, ML, AI, wireless tech, and cloud computing. Awards and Recognitions: 75F's cutting-edge technology and exceptional results have garnered numerous awards and recognitions from entities like Clean Energy Trust, Bloomberg NEF, Cleantech 100, Realty+ Prop-Tech Brand of the Year, ESG Award Customer Excellence, Frost & Sullivan APAC Smart Energy Management Technology Leadership Award, CMO Asia Most Preferred Brand in Real Estate, and National Energy Efficiency Innovation Award by the Ministry of Power. Job Role: Engineer - Projects and Field Support Work Location: Hyderabad Experience: 5-8 years Responsibilities: - Completion of projects end to end, including finalization of vendors, installation as per deadlines, and coordination with customers and OEM partners. - Extensive travel across Hyderabad and some parts of the south region. - Developing new partners for installation, commissioning, and site surveys. - Setting up pre and post-sales customer support infrastructure, including call logging, escalation, deployment of engineers, call closure, and monitoring customer SLAs. - Establishing post-sales tech support infrastructure for troubleshooting, root cause analysis, reference library, training tools, and remote installations. - Creating infrastructure for providing pre-sales support for site surveys, audits, and project proposals. - Building a service sales team for selling value-added services. - Handling customer and vendor interactions, site visits, and site coordination. - Collaborating with project engineers to submit proposals and implement technology solutions for HVAC efficiency. - Maintaining and improving the CSAT score. Required Knowledge/Skills, Education, And Experience: - B.E./B.Tech/MS/MTech from a reputed university. - 3+ years of relevant work experience in the HVAC industry. - People responsibility experience for at least 3 years. - P&L responsibility experience for at least 3 years. - Channel and Enterprise experience. - Track record of consistently delivering targets. - Familiarity with industry-standard CRM or equivalent. Benefits: - American MNC culture. - Attractive Compensation & Benefits structure. - Engagement & Recreation, Continuing Education budget. - Opportunity to be a part of one of the world's leading Climate Tech companies and work with a team of passionate disruptors. Diversity & Inclusion: At 75F, diversity and inclusion are fundamental values that shape the company's culture. The commitment to diversity and inclusion is reflected in the company's values, focusing on integrity, purpose, high-performance culture, innovation, and customer success. The company aims to attract and retain the best talent to drive engagement and innovation.,
