Engineer II

Job Description

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. How will you make an impact in this role? We are looking for a skilled and motivated Site Reliability Engineering (SRE) to join our team. As an SRE you will be responsible for ensuring the reliability, scalability and performance of our system and services. You will bridge the gap between development and operations, building tools and automation to improve system stability and developer opportunity. Key responsibilities: · Collaborate with software and infrastructure teams to build reliable system · Develop nonfunctional features ensuring reliability in system · Implement monitoring, alerting and logging to ensure system health · Develop tools to automate operational tasks such as deployments, rollbacks and configurations · Perform root cause analysis and postmortems for incidents and outages · Participate in on-call rotation and respond to incidents · Participate in code reviews and technical discussions focused on system design. Qualification: · Bachelor’s degree in computer science, engineering or related field · 4+ years of experience in software development, SRE, DevOps · Experience with cloud platforms (e.g AWS, Azure, GCP) · Experience with containerization · Experience with at least one programming language (e.g, Python, Go, Java ) · Experience with monitoring tools (Prometheus, Grafana, ELK) · Knowledge of version control Preferred qualification: · Experience with distributed system and microservice · Experience with incident management framework Good to have: · Experience in AI OPs · Experience in Linux systems · Experience in Spark Hadoop architecture We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.