Engagement Manager - Reliance

10 - 14 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for managing client relationships, including those directly involved with the clients" operations. Your main focus will be on business development, aiming to build a million-dollar portfolio within the assigned account scope. This will involve the entire Opportunity Management cycle from prospecting to closing deals. You will need to identify business opportunities, present concepts to clients, and influence them to give additional business based on your demonstrated capability and past performance. Your role will also involve conducting research, mapping accounts and competitors, delivering client presentations, estimating efforts, preparing proposals, and negotiating deals. Collaboration with the Delivery Manager will be essential to address any people or infrastructure-related issues that may affect project delivery for specific clients. You will need to manage multiple projects for clients that may involve different delivery managers or resources from various competency units. Driving revenues from Go-to-market solutions sponsored by the business unit will be a key responsibility. You will work closely with Solutions Leaders to create customized solution pitches for target accounts and ensure the successful delivery of these solutions. Account Planning and Governance will be under your purview, requiring you to plan, sell, deliver, and manage all client management processes effectively. In terms of work experience, you should have at least 10 years of experience in sales, relationship management, or account management. Experience in managing a business worth $4 - $6 million in a global context is preferred. Knowledge of project, operations, and maintenance services specific to the Hi-tech industry is essential. Strong expertise in engineering services sales and business development, along with hands-on experience in proposal creation and leading cross-functional teams, is required. You should possess strong leadership, interpersonal, communication, and presentation skills, as well as the ability to manage complex sales processes. Proficiency in sales and executive management presentations, networking, relationship-building, and written/verbal communication is crucial. Experience in using customer relationship management software, working with global delivery models, and collaborating with dispersed solution teams is advantageous. An educational background in Engineering at the Bachelor's level is required, with a preference for a Master's degree or MBA. Formal training or experience in program management, negotiations, and strategic selling will be beneficial for this role. Additionally, having a motivated, self-starting attitude, the ability to forge relationships and build trust, and a strong technical acumen will contribute to your success in this position.,

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