Employee Relations Specialist I

Teleperformance (TP)

2 - 5 years

2 - 5 Lacs

noida

Posted:22 hours ago| Platform:

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Skills Required

customer experience customer experience management employee relations hr software operations employee engagement hr policies hr operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Manage and resolve complex employee complaints and issues professionally.
Develop and implement effective employee engagement strategies to improve job satisfaction.
Collaborate with management to create and implement HR policies and procedures.
Conduct training sessions on harassment prevention, diversity, and inclusion.
Investigate and analyze employee data to identify trends and areas for improvement.
Provide guidance and support to employees on HR-related matters.

Job Requirements

Strong knowledge of HR principles, practices, and laws.
Excellent communication, interpersonal, and problem-solving skills.
Ability to maintain confidentiality and handle sensitive information.
Proficient in MS Office and other HR software applications.
Strong analytical and organizational skills with attention to detail.
Ability to work independently and as part of a team.

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