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2.0 - 4.0 years
10 - 12 Lacs
Pune
Work from Office
Role & responsibilities Website Management Oversee the day-to-day operation, updates, and performance of the company website. Ensure content is accurate, timely, SEO-optimized, and aligned with branding. Oversee web developers or IT to manage website improvements and troubleshoot issues. Coordinate with product teams to create technical content in the form of articles, case studies and user guides and publish the content on the website Email & Newsletter Marketing Plan, write, design, and schedule regular newsletters and email campaigns. Segment email lists and personalize communications for targeted engagement. Monitor performance metrics (open rates, CTR, conversions) and optimize accordingly. Content Creation & Management Develop digital content (text, images, video, infographics) across platforms. Maintain a consistent brand voice across all digital communications. Collaborate with internal teams to source content and ensure messaging alignment. Social Media & Digital Campaigns Manage the company's presence on LinkedIn, Twitter, Facebook, Instagram, etc. Create and schedule posts, monitor engagement, and respond to comments/messages. Support paid digital marketing campaigns and analyze their effectiveness. Analytics & Reporting Track key performance indicators (KPIs) for digital communications efforts. Provide regular reports and insights to improve strategy and engagement. Preferred candidate profile Professional diploma or degree in Communications, Marketing, Digital Media, or a related field. 2+ years of experience in digital communications, content management, or marketing. Proficient in CMS platforms (e.g., WordPress), email marketing tools (e.g., Mailchimp, HubSpot), and analytics tools (e.g., Google Analytics). Strong writing, editing, and visual storytelling skills. Familiarity with SEO, HTML/CSS basics, and social media management tools. Creative mindset with strong organizational and project management skills.
Posted 1 month ago
3.0 - 7.0 years
8 - 10 Lacs
Mumbai
Work from Office
Company: French MNC Foods company Location: Mumbai (Ghatkopar West) Role and Responsibilities: Manage and maintain the calendars and appointments of the respective Directors Make necessary arrangements for meetings, travel schedules (tickets, hotels, visas, overseas appointments) and stay for guests. Organize and coordinate official functions, meetings, conferences etc. Manage work schedules and send reminders and alerts informing about the planned appointments. Maintain record of the correspondence received, in form of telephone calls, letters, emails etc and ensure the message is passed. Manage the expense claims of the respective Director Manage relevant expenses (raising PR and GRN) in collaboration with the SSD/ Finance department. Maintain confidentiality regarding the information maintained, meetings attended, decisions taken and other activities performed. Job Specifications (Education): Graduate (BA/B.Sc./B. Com) (Experience): 3 to 5 years of relevant experience in EA role Skills Needed (Technical) : Calendar management Email management Customer relationship management Travel coordination Problem solving Interpersonal skills Event coordination Core Functional Competencies to be successful on the job Communication skills Management and negotiation skills Planning and execution
Posted 1 month ago
1.0 years
3 - 5 Lacs
IN
Remote
About the job: Job details: 1. Full-time role at NetWit.ca 2. Location: Remote (company based in Vancouver, Canada) 3. Experience: 0-1 years (admin, assistant, or client support) 4. Employment type: Full-time 5. Working hours: 5 days a week | flexible with time zones NetWit.ca is hiring a Personal Assistant - Client & Admin Support for a full-time role. This position is ideal for someone who is organized, reliable, and comfortable handling client communication and administrative responsibilities across multiple regions, including Canada, Dubai, and Singapore. You will work directly with our leadership team to manage emails, coordinate with clients, and assist in business operations. If you're tech-savvy, fluent in English, and have strong time management skills, this is the perfect opportunity to join a growing global tech company. Key Responsibilities: A. Client communication & coordination: 1. Manage emails and communication on behalf of executives 2. Schedule and follow up on meetings with clients 3. Provide clear and timely updates to clients B. Email management & marketing support: 1. Draft, edit, and send professional emails 2. Support with email campaigns and outreach content C. Admin & operational assistance: 1. Keep calendars, schedules, and documents organized 2. Take meeting notes and ensure follow-up on tasks 3. Help manage files, folders, and internal processes D. Documentation & reporting: 1. Create and format reports, proposals, and presentations 2. Assist in maintaining client and partner databases E. Team & project coordination: 1. Coordinate with internal teams and external partners 2. Help track deadlines and update status on shared tools F. International support: 1. Communicate with global contacts across multiple time zones 2. Schedule and organize international meetings Who should apply: 1. You have 0-3 years of experience in admin, executive assistant, or client-facing roles 2. You are dependable, quick to respond, and love to stay organized 3. You are looking to grow with a fast-paced, international tech company Who can apply: Only those candidates can apply who: have minimum 1 years of experience can work from 8:00 am - 6:00 pm Indian Standard Time (as the company is based outside of India & their local work timings are 8:00 am - 6:00 pm India Standard Time) Salary: ₹ 3,00,000 - 5,00,000 /year Experience: 1 year(s) Deadline: 2025-06-27 23:59:59 Other perks: 5 days a week Skills required: MS-Office, Attention to Detail, Time Management, Email Marketing, Computer skills, Email Management and Organizational Development Other Requirements: 1. Excellent written and spoken English 2. Strong email and client communication skills 3. Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace 4. Good organizational and time management skills 5. Detail-oriented and able to multitask 6. Ability to work independently in a remote setup 7. Familiarity with basic business tools (Zoom, Slack, Trello, etc.) About Company: NetWit.ca is a Vancouver-based software and digital solutions company dedicated to empowering businesses with innovative technology and marketing strategies. We specialize in custom software development, mobile and web applications, CRM systems, and automation tools tailored to meet unique business needs. Alongside our software expertise, we offer data-driven digital marketing services to help clients generate leads, enhance online visibility, and drive growth. Our team combines technical excellence with creative problem-solving to deliver scalable solutions that streamline operations and accelerate success across industries. At NetWit.ca, we build technology that works for your business.
Posted 1 month ago
3.0 - 8.0 years
6 - 9 Lacs
Kolkata
Work from Office
Role & responsibilities Manage and maintain schedules, appointments, and travel arrangements Coordinate meetings and prepare agendas, minutes, and presentations Handle confidential correspondence (emails, calls, and messages) Run errands and perform personal tasks as required Make travel and accommodation arrangements Organize and maintain files and records Liaise with clients, staff, and external contacts Monitor deadlines and follow up on pending tasks Assist with project management and research tasks Handle invoicing, expense reports, and budget tracking Preferred candidate profile Female and smart candidates with option to travel at times
Posted 1 month ago
7.0 - 10.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Role & responsibilities: Secretarial Activities Travel Management Accommodation Management Personal and office finance management confidentiality and data management minutes of meeting calendar Management Fixing Appointments Secretarial Operations Preferred candidate profile: Required MBA Finance or having knowledge of finance Perks and benefits: Mention available facilities and benefits the company is offering with this job.
Posted 1 month ago
1.0 - 5.0 years
1 - 4 Lacs
Mumbai
Work from Office
Responsibilities: Provide administrative support with email management & letter drafting Coordinate meetings, manage calendars & travel arrangements Schedule appointments & fix dates with executives Preparing and submitting expense reports. Performing a variety of administrative duties, such as filing, faxing, and answering phones. Researching and gathering information, assisting with data analysis, and potentially managing budgets.
Posted 1 month ago
1.0 years
2 - 3 Lacs
Mumbai, Maharashtra, IN
On-site
About the job: Key responsibilities: 1. Identify, approach, and convert potential B2B clients via calls, emails, WhatsApp, and in-person visits 2. Build and nurture long-term relationships with clients to ensure satisfaction and repeat business 3. Generate leads, follow up, negotiate, and close deals effectively to manage the B2B sales funnel 4. Plan and execute B2B sales campaigns to boost lead generation and conversion 5. Coordinate with marketing, sales, and operations teams to align strategies and campaigns 6. Manage and support resellers and strategic partners to drive mutual success 7. Lead planning and execution of events while acting as the primary point of contact Requirements: 1. Demonstrate proven experience in B2B sales 2. Possess strong communication and negotiation skills 3. Show comfort with cold outreach and in-person meetings 4. Reside in Mumbai and be willing to travel locally for client visits Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,40,000 - 3,60,000 /year Experience: 1 year(s) Deadline: 2025-06-26 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Client Relationship Management (CRM), Sales Management, Sales Support, Interpersonal skills, Marketing Strategies , Effective Communication, Email Management and Sales Strategy About Company: WhizJuniors is the world's biggest social gamified technology learning platform, exclusively for students from classes 1-12. Our platform allows the enhancement of the technical, creative, and entrepreneurial skills of young minds with an element of fun learning. We provide age-appropriate online courses with the right syllabus. Students have to learn and solve quizzes to earn coins, practice with practicals, and finally get certified. They can compare and showcase their scores, skills, and achievements, and the higher they score, the higher they rank.
Posted 1 month ago
1.0 years
2 - 4 Lacs
Mumbai, Maharashtra, IN
On-site
About the job: Key responsibilities: 1. Scheduling and calendar management: Managing the executive's calendar, scheduling meetings, and coordinating travel arrangements 2. Communication and correspondence: Handling email, phone calls, and other forms of communication on behalf of the executive 3. Meeting coordination: Organizing meetings, including preparing agendas, sending out invitations, and taking minutes 4. Document management: Organizing and maintaining documents, including preparing reports, presentations, and other materials 5. Administrative tasks: Performing a variety of administrative duties, such as filing, faxing, and answering phones 6. Expense management: Preparing and submitting expense reports 7. Project support: Providing support to projects, such as managing timelines and coordinating resources 8. Liaison and representation: Acting as a point of contact for the executive, handling inquiries, and representing the executive at meetings or events 9. Resource management: Researching and gathering information, assisting with data analysis, and potentially managing budgets Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-06-26 23:59:59 Skills required: MS-Office, Coordination, English Proficiency (Spoken), English Proficiency (Written), Email Management, Document Management and Scheduling Other Requirements: 1. Excellent communication skills 2. Male candidates preferred About Company: Hiring Squad is an executive search company headquartered in Mumbai. With national reach, availability & talent, we are an agency offering quality recruitment services & are capable of attracting the best talent for your organization. We have a leadership team with a combined experience of over 30 years in staffing/recruitment, training, HR services, outsourcing, and consulting. We aim to achieve customer delight through a combination of process excellence, quality frameworks, and service delivery innovation, leading to the delivery of unmatched business value for our clients.
Posted 1 month ago
1.0 - 6.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Must have 1+ Year of experience working in Australia BPO or other Australian industries. Fluent communication skills in Aussie English is a must. We are seeking a skilled, reliable, and efficient Assistant to support our Loan Agency business who can assist with administrative duties and provide excellent customer service and also assist with some warm sales . The ideal candidate should be detail-oriented, organized, and communicate well. The tasks may include outbound calling, data entry, scheduling appointments, managing email correspondence, conducting market research, and assisting with client inquiries. The assistant should have contact center experience in home loans or real estate or a similar field for Australian-based clients and proficiency in Microsoft Office Suite and CRM software is preferred. Skills required: - Administrative support - Customer service - Outbound calling - Data entry - Email management - Market research - Social media management - Strong communication skills - Social media management - Strong communication skills
Posted 1 month ago
0.0 - 3.0 years
2 - 2 Lacs
Vadodara
Work from Office
Responsibilities: Greet visitors & manage front desk operations Maintain guest satisfaction and Hospitality. Manage email communications with efficiency Assisting Customers and Employees in co-ordination Arrangement for meetings and Events
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Gurugram
Work from Office
About the Role: We are looking for a Finance Executive with a solid foundation in finance and excellent communication skills to handle client-facing financial queries. As part of the client support team, you will be the first point of contact for finance-related concerns, ensuring timely, accurate, and professional responses. This is an ideal opportunity for a recent graduate who wants to grow their career at the intersection of finance and client servicing. Key Responsibilities: Respond to client queries related to invoices, payments, reimbursements, tax deductions, or other financial matters via email and/or calls Coordinate with internal finance and operations teams to resolve issues and ensure accurate information is shared with clients Maintain a clear and organized log of queries and resolutions in internal systems Review basic financial documents (e.g., invoices, payment reports) and provide accurate clarifications Assist in preparing summary reports on client financial queries for internal tracking and improvements Proactively communicate delays or exceptions in financial processes to clients in a professional tone Support the finance team in day-to-day tasks during month-end or audit processes What Were Looking For: Bachelors degree in Finance, Accounting, Commerce, or a related field Excellent written and verbal communication skills professional, clear, and client-friendly Basic understanding of financial documents and processes (invoices, tax, payment tracking) Strong attention to detail and willingness to learn quickly Ability to work with cross-functional teams in a fast-paced environment Proficient with MS Excel or Google Sheets for data review and tracking Nice to Have: Internship or project experience in a finance-related role Familiarity with accounting software or ticketing tools (e.g., Zoho Books, Freshdesk) Understanding of GST, TDS, or basic tax concepts (training will be provided)
Posted 1 month ago
2.0 - 4.0 years
2 - 4 Lacs
Pune
Work from Office
Role Summary: The Executive Assistant to the Registrar plays a critical role in providing high-level administrative support, managing schedules, coordinating meetings, handling confidential information, and ensuring efficient office operations. The ideal candidate should possess strong organizational, communication, and multitasking skills, along with proficiency in MS Office tools and discretion in handling sensitive information. Roles and Responsibilities: Manage and maintain the Registrars calendar, appointments, and meetings with internal and external stakeholders. • Coordinate and schedule meetings, prepare agendas, take minutes, and follow up on action items. • Handle and prioritize incoming communications including emails, calls, and correspondence on behalf of the Registrar. • Prepare and edit reports, documents, presentations, and other materials as needed. • Maintain confidential records, data, and filing systems in an organized manner. • Support in drafting official communications, circulars, and announcements. • Coordinate travel arrangements, accommodations, and itineraries for the Registrar. • Act as a liaison between the Registrar’s office and various departments or external contacts. • Assist in managing projects or tasks delegated by the Registrar, ensuring timely execution. • Perform any other duties as assigned to support the efficiency and effectiveness of the Registrar's office.
Posted 1 month ago
1.0 years
2 - 3 Lacs
Mumbai, Maharashtra, IN
On-site
About the job: Key responsibilities: 1. Identify, approach, and convert potential B2B clients via calls, emails, WhatsApp, and in-person visits 2. Build and nurture long-term relationships with clients to ensure satisfaction and repeat business 3. Generate leads, follow up, negotiate, and close deals effectively to manage the B2B sales funnel 4. Plan and execute B2B sales campaigns to boost lead generation and conversion 5. Coordinate with marketing, sales, and operations teams to align strategies and campaigns 6. Manage and support resellers and strategic partners to drive mutual success 7. Lead planning and execution of events while acting as the primary point of contact Requirements: 1. Demonstrate proven experience in B2B sales 2. Possess strong communication and negotiation skills 3. Show comfort with cold outreach and in-person meetings 4. Reside in Mumbai and be willing to travel locally for client visits Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Mumbai only Salary: ₹ 2,40,000 - 3,60,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Client Relationship Management (CRM), Sales Management, Sales Support, Interpersonal skills, Marketing Strategies , Effective Communication, Email Management and Sales Strategy About Company: WhizJuniors is the world's biggest social gamified technology learning platform, exclusively for students from classes 1-12. Our platform allows the enhancement of the technical, creative, and entrepreneurial skills of young minds with an element of fun learning. We provide age-appropriate online courses with the right syllabus. Students have to learn and solve quizzes to earn coins, practice with practicals, and finally get certified. They can compare and showcase their scores, skills, and achievements, and the higher they score, the higher they rank.
Posted 1 month ago
1.0 years
2 - 4 Lacs
Ranchi, Jharkhand, IN
On-site
About the job: As a Tender Executive at BABA PROJECTS PRIVATE LIMITED, you will play a crucial role in driving the company's growth and success by managing the tender process effectively. Utilizing your computer skills, English proficiency (both spoken and written), content writing abilities, procurement expertise, sales strategy knowledge, and cold calling experience, you will be responsible for securing lucrative contracts and partnerships for the organization. Key responsibilities: 1. Research and identify potential tender opportunities that align with the company's objectives. 2. Prepare and submit high-quality tender proposals that showcase the company's strengths and capabilities. 3. Coordinate with internal teams to gather the necessary information and resources for tender submissions. 4. Develop and implement sales strategies to maximize the company's chances of winning tenders. 5. Conduct cold calling and outreach activities to build relationships with potential clients and partners. 6. Stay updated on industry trends and market developments to identify new business opportunities. 7. Collaborate with the procurement team to ensure timely and cost-effective procurement processes for successful tender bids. If you are a dynamic and results-driven professional with a passion for driving business growth through successful tender submissions, we invite you to join our team at BABA PROJECTS PRIVATE LIMITED. Apply now and take the next step in your career! Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Ranchi only Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 1 year(s) Deadline: 2025-06-25 23:59:59 Skills required: Content Writing, Cold Calling, Computer skills, Procurement, English Proficiency (Spoken), English Proficiency (Written), Email Management and Sales Strategy Other Requirements: English knowledge Content writing in english About Company: Baba Projects Private Limited, headquartered in Ranchi. It's a multi-disciplinary infrastructure company committed to driving growth and development across India. With a strong presence in sectors such as railway infrastructure, civil construction, mining, real estate, and industrial projects, we deliver high-quality solutions with precision and integrity. As we continue to grow, we remain rooted in our core values-reliability, innovation and excellence.
Posted 1 month ago
3.0 - 8.0 years
3 - 7 Lacs
Gandhinagar, Ahmedabad
Work from Office
Job Summary: We are seeking a highly organized and proactive Personal Assistant with 3 to 8 years of relevant experience to provide comprehensive administrative support to our senior management. The ideal candidate will possess strong communication, coordination, and time management skills, with the ability to handle sensitive information with integrity and discretion. Key Responsibilities: Manage the daily schedule and calendar of the Director/CEO, including appointments, meetings, and travel plans. Coordinate internal and external meetings, including scheduling, agenda preparation, and follow-ups. Handle confidential correspondence, emails, and phone calls on behalf of the Director. Prepare reports, presentations, and documents as required. Arrange domestic and international travel, hotel bookings, and expense claims. Maintain organized records and filesboth electronic and hard copies. Serve as a liaison between the Director and internal departments or external stakeholders Monitor and prioritize tasks, ensuring deadlines are met efficiently. Support the Director with personal tasks and day-to-day administrative duties. Manage office-related tasks such as procurement of office supplies and vendor coordination as needed. Desired Candidate Profile: Graduate in any discipline. 3–5 years of proven experience as a Personal Assistant, Executive Assistant, or similar role. Excellent verbal and written communication skills. Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook). Ability to multitask, stay organized, and work independently. High level of professionalism and discretion in handling sensitive information. Strong interpersonal and problem-solving skills. NOTE - Candidate must have Prior Experience of Working as a Executive Assistant or Personal Assistant
Posted 1 month ago
2.0 - 5.0 years
2 - 6 Lacs
Chennai
Remote
Job Title: Personal Assistant (Night Shift Remote) Location: Remote (India) Experience: 2–5 years Employment Type: Full-Time Shift: Night Shift (8 PM – 4 AM IST) Job Description: Hiring a smart, detail-oriented female personal assistant to support a senior executive. Responsibilities include managing emails, building lists, handling communications, and following up on tasks during U.S. hours. Key Skills: • Excellent English communication • Email & calendar management • Google Workspace / MS Office proficiency • Prior PA/EA experience preferred • Highly organized and self-driven Note: Work-from-home | Female candidates preferred
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Kolkata
Work from Office
Minimum 2 Years of experience Preferably from Export/Import Industry(Female CandidatesPrefered) Must have good communication skills Assist director in day to day activities. • Creating, maintaining, and entering information into excel.
Posted 1 month ago
3.0 - 5.0 years
7 - 8 Lacs
Sonipat, Kundli
Work from Office
Managing diaries and organizing meetings and appointments, often controlling access to the manager/executive Provide administrative support with tasks like email management, phone calls, and correspondence. Organizing events and conferences Reminding the manager/executive of important tasks and deadlines Typing, compiling and preparing reports, presentations and correspondence MS Office and English proficiency Act as the point of contact between the manager and internal/external clients implementing and maintaining procedures/administrative systems
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role & responsibilities Administrative Management Manage calendars and schedule meetings across internal, external, and personal commitments. Oversee inboxes and communication channels (email, WhatsApp, etc.) to ensure timely responses. Coordinate comprehensive travel arrangements including flights, accommodations, itineraries, and visa processing. Prepare, organize, and maintain documents such as reports, presentations, and contracts. Executive Support Serve as the primary point of contact, filtering calls, meetings, and requests. Liaise with department heads to track progress & ensure timely completion of tasks. Compile and deliver daily briefs, reports, and executive summaries. Handle sensitive and confidential information with the highest level of discretion. Project Coordination Provide support for internal and external special projects or initiatives Coordinate with external stakeholders including vendors, agencies, and partners. Assist in developing presentations, pitch decks, and conducting research as needed. Personal Support Organize personal appointments, set reminders, and manage occasional errands. Workflow and Efficiency Optimization Identify inefficiencies in executive workflows and recommend process enhancements. Design and implement systems to automate and streamline repetitive tasks.
Posted 1 month ago
0.0 years
2 - 3 Lacs
Bangalore, Karnataka, IN
On-site
About the job: Key responsibilities: 1. Managing customer inquiries and providing timely and accurate responses 2. Resolving customer issues and complaints in a professional and efficient manner 3. Utilizing email management tools to streamline communication with customers 4. Collaborating with internal teams to ensure customer needs are met 5. Maintaining detailed records of customer interactions and transactions 6. Identifying and implementing process improvements to enhance the overall customer experience 7. Staying up to date on company products and services to better assist customers Who can apply: Only those candidates can apply who: are from Bangalore only Salary: ₹ 2,01,000 - 3,65,000 /year Experience: 0 year(s) Deadline: 2025-06-22 23:59:59 Skills required: Email Management and Customer Support Other Requirements: 1. Are you an immediate joiner 2. Current location About Company: Bhash Software Labs is a leading VAS company based out of Bangalore. Bhash empowers its customers to communicate between varied IT back-end systems and mobile phones using SMS services. We provide a unique, end-to-end, global carrier-grade mobile data service. Our mobile data service offering includes 'plug and play' application licensing and hosting, employing a partnership with mobile operators and a clear focus on SMS mobile messaging.
Posted 1 month ago
1.0 - 4.0 years
1 - 5 Lacs
Mumbai
Work from Office
Roles and Responsibilities:- - Handle customer inquiries and provide accurate and timely responses via phone, email, or chat.- Resolve customer complaints and issues professionally and efficiently.- Collaborate with other departments to ensure prompt resolution of customer concerns.- Maintain a high level of product knowledge to effectively address customer inquiries.- Identify and implement process improvements to enhance the overall customer experience.- Monitor customer satisfaction levels and implement strategies to improve customer retention.- Train and mentor junior customer service representatives to ensure consistent service delivery.- Prepare and analyze customer service reports to identify trends and areas for improvement.- Assist in the development and implementation of customer service policies and procedures.- Stay updated on industry trends and best practices to provide exceptional customer service. Qualifications :-- Bachelor's degree in Business Administration or a related field.- Minimum of 1 year of experience in a customer service role, preferably in a supervisory capacity.- Excellent verbal and written communication skills.- Strong problem-solving and decision-making abilities.- Ability to work well under pressure and meet tight deadlines.- Proficient in using customer service software and Microsoft Office Suite.- Exceptional interpersonal skills and the ability to build rapport with customers.- Detail-oriented with excellent organizational skills.- Ability to work independently and as part of a team.- Flexibility to work in shifts, including weekends and holidays, if required. Soft Skills: -- Excellent verbal and written communication skills.- Strong problem-solving and decision-making abilities.- Ability to handle multiple tasks simultaneously while maintaining attention to detail.- Customer-focused mindset with a genuine passion for delivering exceptional service.- Proficient in using customer service software, CRM systems, and Microsoft Office Suite.- Ability to work in a fast-paced environment and adapt to changing priorities.- Empathy and patience when dealing with frustrated or upset customers. Technical Skills: -- Proficiency in using basic Excel functions, such as data entry, sorting, filtering, and basic formulas, is valuable for organizing and analyzing customer data, creating reports, and maintaining accurate records.- Familiarity with tracking websites and systems (e.g., shipment tracking platforms) enables you to assist customers in tracking their orders, providing real-time updates, and addressing any delivery-related concerns.- Strong email management skills, including drafting professional and concise emails, organizing and prioritizing incoming emails, and responding promptly, are essential for efficient communication with customers and colleagues. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 1 month ago
2.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Mega Walk-in Drive: Sales Operations: Shiksha.com Date: 27th May'25 (Tuesday) Time: 10:00 AM - 3:00 PM Venue: C10, Infoedge India Limited, Sector-1 Noida (Opposite KIA motors, Near Sector-15 Noida metro station) Job description: Manage email campaigns for education clients, both universities and institutes. Collaborate with sales team to take understanding of clients campaign - courses offered, core courses, number of mailers sold, delivery commitment etc. Collaborate with design team to include relevant content in mailer creatives. Create Multiple Creatives/ Themes for both University Level Mailers and Course Level Mailers with a view to create positive impact on clients campaign. Drafting mailer execution tracker with proper analysis of Plan shared by account managers. Decide on mailer subject line, sender name, TG etc. Ensure that all client mailers are executed on planned day, keeping close tracking with mailer execution team and taking update every day on mailer campaigns. Monitor and analyze mailer performance, track open rates and click rates wrt Mailer Creatives, Subject Lines, Sender Names, TG, Freshness of Data. Provide insights and recommendations for future mailer activities based on data analysis and making adjustments wrt creative, sub line, sender name etc to improve engagement and conversion rates for clients.
Posted 1 month ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Email Correspondent is responsible for managing, drafting, and responding to business emails in a timely and professional manner. The role requires excellent written communication skills, attention to detail, and the ability to handle a variety of queries, requests, and communications from clients, customers. Key Responsibilities: Draft, proofread, and send professional email communications to customers, clients, and internal teams. Handle high volumes of email correspondence efficiently and accurately. Respond to customer queries, complaints, and feedback with a customer-first approach. Coordinate with relevant departments to gather information required for responses. Maintain accurate records of communication for tracking and reporting purposes. Ensure all email communications are aligned with company tone, style, and policies. Follow up on unresolved queries and escalate complex issues to senior staff as needed. Maintain confidentiality and data security in all communications. Use CRM or email management tools to track and prioritize messages. Support administrative and clerical tasks related to email communication as required. Preferred candidate profile Bachelors degree in Communications, Business Administration, English, or related field. Proven experience in email support, customer service, or administrative roles preferred. Excellent written communication skills with strong grammar and attention to detail. Proficiency with email platforms (e.g., Outlook, Gmail) and CRM tools. High level of professionalism and discretion. Familiarity with business writing etiquette.
Posted 1 month ago
1.0 years
2 - 3 Lacs
Noida, Uttar Pradesh, IN
On-site
About the job: We are seeking a motivated and results-driven Telesales Executive to join our BGV team. The role involves outbound calling, lead generation, coordination with hotels for invoice collection, and quality checking of received invoices. The ideal candidate should be proactive, detail-oriented, and capable of achieving targets while maintaining high levels of communication and service standards. Key Responsibilities: 1. Search and collect contact details (Email ID, Contact No., Full Address) of hotels/duty managers via Google or hotel websites. 2. Communicate via phone and email with hotels/duty managers to share customer details and request invoices. 3. Follow up consistently through calls and emails for pending invoices. 4. Clearly communicate requirements and resolve queries to ensure timely invoice receipt. 5. Achieve daily, weekly, and monthly targets for invoice collections. 6. Maintain accurate logs of calls and interactions in the MIS system. 7. Coordinate with the internal hotel team to align strategies for improved conversion. 8. Share constructive feedback with internal teams for service and process improvement. 9. Handle basic hotel service-related follow-ups when necessary. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Noida only Salary: ₹ 2,62,000 - 3,60,000 /year Experience: 1 year(s) Deadline: 2025-06-21 23:59:59 Skills required: Typing, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken), Effective Communication and Email Management About Company: Parishram Resources Private Limited is a staffing company with additional verticals related to HR-shared services. We are based in Udyog Vihar, Gurugram.
Posted 1 month ago
3 - 8 years
2 - 6 Lacs
Gurugram
Work from Office
Experienced in office administration, documentation, data entry, email/call handling, customer service, billing, and meeting coordination. Skilled in MS Office, communication, teamwork, time management, and improving process efficiency.
Posted 1 month ago
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