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0 years
0 Lacs
Delhi
Remote
Responsibilities & Key Deliverables Responsibilities & Key Deliverables: As a Relationship Manager at Mahindra & Mahindra Ltd, you will take on a pivotal role in enhancing customer experience and engagement in the EV Charging Infrastructure division. Your responsibilities will include but are not limited to: Customer Interaction: Serve as the primary contact for end customers, expertly addressing technical queries related to Chargers while providing immediate and effective solutions tailored to their needs. Consultative Approach: Act as a consultant for customers, ensuring that their requirements are fully understood and met, thus fostering strong relationships and trust. RWA & DISCOM Liaison: Manage interactions with Resident Welfare Associations (RWAs) and DISCOMs to resolve queries related to approvals and ensuring adherence to installation and safety standards. Sales & Service Coordination: Collaborate closely with the Sales & Service teams at various dealership levels (AD & Powerol), facilitating a seamless flow of information and support. DMS Monitoring: Oversee the monitoring of the Dealer Management System (DMS), ensuring that service calls are effectively managed and coordinated with field teams for site surveys, installations, and commissioning tasks. Process Improvement: Strengthen service systems and processes at Powerol Dealers, identifying opportunities for enhancing operational efficiency and customer satisfaction. Training & Support: Develop and administer targeted training courses for both the Powerol field team and customers to deepen understanding of Charger installation processes. Technical Guidance: Provide on-the-ground support and technical assistance to the field teams, ensuring they have the necessary resources and information to meet customer requirements. Approval Support: Assist customers in navigating the approval processes with DISCOMs and local municipalities, facilitating timely outcomes. Field Issue Resolution: Address and resolve field issues promptly, whether through remote support or on-site engagements, to maintain service continuity. Technical Literature Management: Ensure that technical information, literature, and service bulletins are readily available and up-to-date for all products, keeping the field team informed. Market Insight: Gain a thorough understanding of market trends and customer requirements, enabling informed strategic decisions. Travel Requirements: Be prepared for frequent travel to partner with customers and dealers to further business objectives and relationships. Experience Experience: To succeed in this role, it is expected that candidates will bring the following experience: A proven track record in a customer-facing role, preferably within the energy or EV infrastructure sectors, demonstrating the ability to handle technical inquiries effectively. Experience engaging and collaborating with multiple stakeholders, including companies, authorities, and customers, to achieve common goals and objectives. Hands-on experience in liaising with regulatory bodies and understanding compliance requirements within the EV market. Demonstrable experience in training or mentoring teams, with the ability to convey technical concepts clearly to different audiences. Expertise in using CRM tools, DMS systems, and service applications to monitor customer interaction and improve service delivery. A history of visiting client sites to assess needs, troubleshoot challenges, and provide just-in-time solutions that enhance customer satisfaction. Industry Preferred Industry Preferred: The ideal candidate will have exposure to industries including but not limited to: Electric Vehicles (EV) and charging infrastructure Renewable energy and sustainable technology sectors Automotive and industrial engineering Telecommunications with a focus on infrastructure support Consulting and technical services in energy management Customer service in related technological fields Qualifications Qualifications: Prospective candidates must meet the following qualifications: A Bachelor's degree in Engineering, Business Administration or a related field is preferred. Advanced degrees or certifications relevant to the EV charging or energy sectors would be an advantage. Strong analytical and problem-solving skills, with the ability to make data-driven decisions in a fast-paced environment. Excellent communication and interpersonal skills to foster strong relationships with customers and team members alike. Ability to work independently and as part of a collaborative team, showcasing flexibility to adapt to changing business needs. Proficient with Microsoft Office Suite and experience with CRM or other relevant software tools. General Requirements General Requirements: The successful candidate will be: Detail-oriented with a proactive approach to problem-solving and a commitment to achieving results. Capable of handling multiple tasks and prioritizing effectively to meet various demands. Passionate about sustainability and the transition to green technologies. Able to function effectively in both field and office settings, demonstrating versatility in working environments. Willing to travel as necessary to fulfill the responsibilities of the role. Job Segment: Industrial Engineer, Engineer, Engineering, Automotive
Posted 17 hours ago
1.0 - 3.0 years
0 Lacs
Delhi
On-site
About us When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise. At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you’ll have the tools and training you need to grow and succeed Responsibilities Job Title: Assistant Manager Location: Okhla, New Delhi Department: Customer Development Employment Type: Full-Time Job Summary: We are seeking a detail-oriented and proactive Supply Chain Operations Analyst to support our transport and warehouse verticals. The ideal candidate will work closely with branch teams, customers, and internal stakeholders to drive operational excellence, improve reporting efficiency, and support financial and business review processes through data analysis and dashboarding. Key Responsibilities: Collaborate with branch teams to monitor daily placement activities and develop a deep understanding of the transport vertical. Design and maintain daily and monthly dashboards for transport customers to track performance metrics and service levels. Gain comprehensive knowledge of warehouse and transport operations through hands-on exposure and cross-functional interaction. Participate in Monthly Business Reviews (MBR) and Quarterly Reviews (QR), supporting data analysis and presentation material preparation. Drive Power BI projects including the design and implementation of transport and customer-specific KPI dashboards (e.g., ABFRL KPI Dashboard). Coordinate with customers to ensure timely billing approvals and follow-ups on outstanding payments to maintain optimal DSO (Days Sales Outstanding) / DSA (Days Sales Aging). Prepare internal and customer-facing slide decks for MBRs and QBRs, ensuring alignment with key performance insights and targets. Analyse monthly Profit and Loss (P&L) reports to identify trends, deviations, and improvement areas. Act as a first-level escalation point for operational issues, coordinating resolutions between customers and internal operations teams. Requirements Bachelor’s/Master’s degree in Supply Chain Management, Logistics, Business Analytics, or a related field. 1–3 years of experience in logistics/transport operations, data analytics, or supply chain roles. Proficiency in Microsoft Excel and PowerPoint; advanced skills in Power BI for dashboard development. Strong analytical and problem-solving skills with a data-driven mindset.
Posted 17 hours ago
4.0 years
0 - 0 Lacs
India
Remote
We're looking for expert 3D Modeling Artist who can handle modeling + rendering across medical, industrial, and product-related projects. You'll work closely with our creative lead and editor to deliver high-quality animations with clear timelines.What You’ll Do: Animate medical processes, product workflows, and industrial procedures Create assets (modeling, texturing, lighting) as needed Collaborate with editor for final renders and delivery Handle entire 1–3 minute animations from start to finish (with support) Requirements: Proficiency in Blender / Maya / Cinema 4D Strong knowledge of modeling, animation, lighting & rendering Ability to work independently on complex scenes Minimum 4–5 years experience (agency/freelance/studio) Experience with medical or industrial animations preferred Role Details: Full-time (Remote or Onsite – Delhi/Dehradun optional) Monday–Friday schedule with flexible hours Bonuses for on-time or high-efficiency deliveries Paid trial task before final hiring Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Day shift Experience: 3D modeling artist: 3 years (Required) Work Location: In person
Posted 17 hours ago
2.0 years
0 - 0 Lacs
Delhi
On-site
Position Title: AI Automation Specialist (No-Code/Low-Code Expert) Location: E2, Plot No. 4, Jhandewalan Extension, Near Metro Station Gate No. 2, New Delhi – 110055 Employment Type: Full-time / Contract (based on experience) Company Overview BookLeaf Publishing is one of India’s most trusted self-publishing platforms, recognized for its innovation, scalability, and process automation. We’re committed to transforming the publishing landscape through intelligent systems that minimize manual intervention and maximize efficiency. Role Summary We are seeking a driven AI Automation Specialist to join our team. In this role, you will lead the design and deployment of intelligent, scalable systems using no-code/low-code platforms and AI-based integrations. Your core responsibility will be to eliminate repetitive tasks and enhance operational efficiency across departments. Key Responsibilities Develop and maintain AI-driven automation tools, bots, and workflows to streamline business processes Build intelligent chatbots that handle real-time data and offer contextual support Integrate multiple platforms and tools, including CRMs, Google Sheets, email systems, and social media APIs Consolidate and synchronize customer data across systems, reducing the need for manual data handling Prepare comprehensive documentation for workflows and enable smooth handover to non-technical stakeholders Required Experience Minimum 2 year of experience in a customer support, operations, or service-oriented role — ideally within a creative or service-based industry Core Competencies and Technical Skills Proficiency in no-code/low-code automation platforms such as: Zapier, Make (Integromat) OpenAI (GPT-4, LangChain) Bubble, Airtable, Notion API Dialogflow, Botpress, Rasa Strong analytical and systems thinking, with the ability to creatively connect tools and workflows A product-oriented mindset, capable of identifying automation opportunities and implementing end-to-end solutions with minimal oversight Preferred Qualifications Experience with WhatsApp Business API or Meta Graph API Familiarity with automation in publishing, e-commerce, or customer support environments Basic scripting knowledge in Python or JavaScript for handling edge cases Why Join Us If you're passionate about building intelligent workflows, thrive on problem-solving, and want to shape the future of publishing through automation, BookLeaf Publishing offers a dynamic and forward-thinking environment for your growth. Job Types: Full-time, Contractual / Temporary Contract length: 12 months Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Leave encashment Schedule: Day shift Monday to Friday Supplemental Pay: Overtime pay Application Question(s): What is your age ? Do you have your own Laptop? As we don't provide . Willing to commute to office as it's onsite Role? Work Location: In person
Posted 17 hours ago
3.0 years
0 Lacs
Gurgaon
On-site
JOB DESCRIPTION About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. TempHtmlFile About KPMG in India KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment. About: Our Financial Crimes specialist teams provide solutions to BFSI clients by conducting model validation testing for AML risk models and frameworks, sanctions screening and transaction monitoring system to ensure efficiency and efficacy of underlying frameworks both functionally and statistically. We are looking to hire colleagues with advance data science and analytics skill to support our financial crimes team. You will play a crucial role in helping clients tackle the multifaceted challenges of financial crime. By utilizing advanced analytics and deep technical knowledge, our team aids top clients in reducing risks associated with financial crime, terrorist financing, and sanctions violations. We also work to enhance their screening and transaction monitoring systems. Our team of specialized analysts ensures that leading financial institutions adhere to industry best practices for robust programs and controls. Through a variety of project experiences, you will develop your professional skills, assisting clients in understanding and addressing complex issues, and implementing top-tier solutions to resolve identified problems. Minimum work experience: 3+ years of advance analytics Preferred experience: 1+ years in AML model validation Responsibilities · Support functional SME teams to build data driven Financial Crimes solution · Conduct statistical testing of the screening matching algorithms, risk rating models and thresholds configured for detection rules · Validate data models of AML systems built on systems such as SAS Viya, Actimize, Lexis Nexis, Napier, etc. · Develop, validate, and maintain AML models to detect suspicious activities and transactions. · Conduct Above the Line and Below the Line testing · Conduct thorough model validation processes, including performance monitoring, tuning, and calibration. · Ensure compliance with regulatory requirements and internal policies related to AML model risk management. · Collaborate with cross-functional teams to gather and analyze data for model development and validation. · P erform data analysis and statistical modeling to identify trends and patterns in financial transactions. · Prepare detailed documentation and reports on model validation findings and recommendations. · Assist in feature engineering for improvising Gen AI prompts applicable for automation of AML / Screening related investigations · Use advanced Machine Learning deployment (e.g. XGBoost) and GenAI approaches Criteria: · Bachelor’s degree from accredited university · 3+ years of complete hands-on experience in Python with an experience in Java, Fast, Django, Tornado or Flask frameworks · Working experience in Relational and NoSQL databases like Oracle, MS SQL MongoDB or ElasticSearch · Proficiency BI tools such as Power BI, Tableau, etc. · Proven experience in data model development and testing · Education background in Data Science and Statistics · Strong proficiency in programming languages such as Python, R, and SQL. · Expertise in machine learning algorithms, statistical analysis, and data visualization tools. · Familiarity with regulatory guidelines and standards for AML · Experience in AML related model validation and testing · Expertise in techniques and algorithms to include sampling, optimization, logistic regression, cluster analysis, Neural Networks, Decision Trees, supervised and unsupervised machine learning Preferred experiences: Validation of AML compliance models such as statistical testing of customer / transaction risk models, screening algorithm testing, etc. Experience with developing proposals (especially new solutions) Experience working AML technology platforms e.g. Norkom, SAS, Lexis Nexis, etc. Hands on experience with data analytics tools using Informatica, Kafka, etc. Equal employment opportunity information KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you. QUALIFICATIONS Bachelor’s degree from accredited university · Education background in Data Science and Statistics · 3+ years of complete hands-on experience in data science and data analytics
Posted 17 hours ago
1.0 - 3.0 years
7 - 9 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose Executive workforce management ͏ Do Staffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce data and information, and generating internal reports Forecasting: Developing strategic and tactical forecasts to ensure resources are scheduled accurately Process improvement: Identifying opportunities for process improvement and working with the WFM product team to implement solutions Communication: Establishing clear lines of communication with operations and product teams Risk management: Providing reviews and feedback on areas of potential risk and threats Performance: Ensuring efficiency and currency of established procedures to achieve optimum performance levels ͏ ͏ ͏ Mandatory Skills: WHRS - Resource Management. Experience: 1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 17 hours ago
6.0 years
0 Lacs
Sahibzada Ajit Singh Nagar, Punjab, India
On-site
About the Position: We are actively looking for an experienced and strategic Business Analyst specializing in the Battery Energy Storage Systems (BESS) domain. The ideal candidate will have a strong background in analyzing and optimizing battery storage technologies, working closely with stakeholders to support business growth, efficiency, and innovation in the renewable energy sector. Key Responsibilities: Conduct in-depth market and business analysis focused on the BESS domain. Identify and define business requirements and translate them into technical specifications. Collaborate with cross-functional teams to drive the development and implementation of BESS-related projects. Evaluate emerging trends, regulatory impacts, and technologies in the battery storage industry. Prepare detailed reports, documentation, and business proposals to support decision-making. Engage with stakeholders from public-private partnerships, government bodies, and major battery manufacturers. Requirements: Minimum 6+ years of overall industry experience with at least 3+ years of dedicated experience in the Battery Energy Storage Systems (BESS) domain. Proven experience working with large battery companies, government organizations, or public-private ventures. Strong analytical, documentation, and communication skills. Ability to work independently and manage multiple projects in a dynamic environment. Exposure to renewable energy technologies and related infrastructure is a plus. Show more Show less
Posted 17 hours ago
3.0 years
5 - 10 Lacs
Gurgaon
On-site
It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine. You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of customer + operational excellence. How you create impact To conduct analytic investigations based on generated reports + metrics to understand trends, patterns, relationships between various data while generating insights. To work closely with other team members to ensure that reports properly reflect the business requirements. To track reporting requests (internal/external) + update reporting logic based on evolving business needs. To create reporting dashboards in terms of operational productivity, supply chain parameters + performance metrics in visualization tools (Tableau). To provide trainings on proper usage + interpretations of created dashboards internally + externally. To act as an escalation point for the area of reporting dashboards content + format as well as offering solutions to address business expectations. To continuous analyze reporting metrics + efficiency to improve reporting clarity + efficiency. What we would like you to bring Minimum of 3 - 5 years of experience in business analysis, data analysis, or a related field Ability to analyze complex data sets and identify patterns, trends, and insights Proficiency in using data analysis tools such as SQL, Excel, and business intelligence tools like Tableau or Power BI Deep understanding of the freight and logistics industry Strong verbal and written communication skills to effectively interact with stakeholders at all levels What's in it for you Miscellaneous benefits such as dental, hospitalization and others Annual Wage Supplement (AWS) Training and development Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Posted 17 hours ago
5.0 years
0 - 0 Lacs
Gurgaon
On-site
Job Summary: Senior Manager of Production Planning The Senior Manager of Production Planning will oversee the planning and scheduling of production activities in our automotive manufacturing facility. This role requires a deep understanding of production processes, supply chain management, and the ability to lead a team in a fast-paced environment. The ideal candidate will have a proven track record in production planning within the automotive industry and will be responsible for ensuring that production goals are met while maintaining high standards of quality and efficiency. Key Responsibilities: - Develop and implement production planning strategies to meet the company's production targets and customer demands. - Collaborate with cross-functional teams, including procurement, engineering, quality control, and logistics, to optimize production schedules and resource allocation. - Analyse production data and forecasts to identify potential issues and implement corrective actions. - Monitor and report on key performance indicators (KPIs) related to production efficiency, quality, and cost. - Manage and mentor a team of production planners, providing guidance and support to ensure team success. - Coordinate with suppliers and vendors to ensure timely delivery of materials and components. - Oversee the implementation of continuous improvement initiatives to enhance production processes and reduce waste. - Ensure compliance with all safety, quality, and regulatory standards. Qualifications: - Bachelor's degree in a relevant field. - Minimum of 5 years of experience in production planning, preferably in the automotive manufacturing industry. - Strong leadership and team management skills. - Excellent analytical and problem-solving abilities. - Proficiency in production planning software and tools. - Knowledge of lean manufacturing principles and practices. - Exceptional communication and interpersonal skills. - Proficiency in Microsoft Office Suite (Excel, Word, Power Point) - Ability to work under pressure and meet tight deadlines. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Work Location: In person
Posted 17 hours ago
125.0 years
10 Lacs
Gurgaon
On-site
Establish, maintain, and continuously improving governance frameworks, policies, and best practices in our area. Ensures that projects, programs, and portfolios align and operate with efficiency, transparency, and control. Develop/enhance technology methodology and standard practices, processes and tools with a focus on industry best practices to ensure effective and efficient practice delivery. Develop and deliver standard practices, processes and tools that are consistent and repeatable. Influence the implementation and adoption of methodology and new practices, processes and tools through development of strong practitioner community relationships. Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Facilitate the transformation from practice area process and tool introduction to internalization. Lead the delivery of improvements in practice, process and tool effectiveness. Lead cross functional teams to identify opportunities to strengthen existing processes, practices and tools. Plan, develop and lead the implementation of improvement recommendations. Support the user needs and functional capabilities of practice tools, enabling platforms that provide accurate and standard reflection of project agenda/health. Provide consulting and mentoring within technology practice area of expertise to practitioner community. Educate project execution leaders and practitioners on the benefits of practice area methodology, process and tool usage. Support ad-hoc needs for project resources by providing project/program start-up or on-going support within assigned technology practice area. Drive effective and efficient project delivery. Perform project delivery related governance and compliance functions as required. Partner with the appropriate vendor subject matter experts to develop and maintain tool documentation as well as design, develop and implement the required internal and external training (formal and informal) required to support the practice area resources at all competency levels. Provide support to the practice organization to improve the performance of practitioners through coaching, tool development or other assessment. Develop a sustainable training program to address the needs of new practitioners. Pro-actively keep current on latest industry practices, process and tool trends. Maintain up-to-date understanding of available resources including appropriate training, job aids and best practices. Mentor peers and more junior staff. Actively champion and contribute to the continuous improvement of the assigned practice area best practices using innovative ideas to increase the effectiveness of the practice organization. Lead and participate in project phase reviews and post implementation reviews. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (4:45p-1:15a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology
Posted 17 hours ago
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role Description The Accounts Payable Associate will play a crucial role in ensuring accurate and timely processing of vendor invoices and payments. This position requires strong analytical skills, attention to detail, and a commitment to maintaining the highest level of accuracy in financial transactions. The ideal candidate will have a solid understanding of accounts payable processes, a proactive mindset, and the ability to work effectively in a fast-paced corporate environment. Key Responsibilities Process vendor invoices, ensuring accuracy, completeness, and compliance with company policies and procedures. Verify invoice details, including prices, quantities, and terms, and resolve any discrepancies or issues with vendors or internal stakeholders. Reconcile accounts payable transactions and resolve any discrepancies with vendors or internal departments. Collaborate with internal stakeholders to resolve invoices and payment-related inquiries in a timely manner. Assist with month-end and year-end closing activities. Support the implementation of process improvements to enhance efficiency, accuracy, and controls within the accounts payable function. Adhere to financial policies, procedures, and internal controls (SOX) to ensure compliance with regulatory requirements. Responsible for GMB - Handle emails and inquiries regarding payment status, discrepancies, and other related issues. Maintain regular updates to the invoice processing documentation (SOP). Basic Qualifications Bachelor’s degree in accounting, finance, or a related field. Minimum 4 years of experience in payable accounts processing US/EMEA Purchase invoices in ERP (preferably SAP). Strong analytical skills with the ability to analyze and interpret financial data. Exceptional attention to detail and accuracy, ensuring high-quality deliverables. Proficient in using accounting software and MS Office applications, particularly Excel. Excellent organizational and time management skills, with the ability to prioritize and meet deadlines. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Knowledge of accounting principles and understanding of accounts payable processes and controls. Ability to maintain confidentiality and handle sensitive information with integrity. Show more Show less
Posted 17 hours ago
7.0 years
5 - 7 Lacs
Gurgaon
On-site
Serve as a strategic advisor (or consultant) to senior HR and business leaders, leveraging data-driven insights to influence workforce planning, talent strategies, and organizational effectiveness. Lead data management efforts, ensure data privacy and security protocols are followed, and ensure safekeeping of sensitive data. Support incoming requests, such as research, analysis of business need, problem solving, issue tracking, and resolution. Support and execute HR initiatives to help drive more data-based decision making among HR and business clients. Key Responsibilities Product Delivery: Use multiple systems to produce complex and detailed reporting/analytics in response to requests from business leaders or HR staff. Consult with requesters to verify business needs, clarify requirements, and enable data-driven decisions. Identify data source, develop and test queries, perform quality verification of data to ensure accuracy, and provide deliverables to requester within agreed time frame. Ensure all required levels of approval are obtained prior to processing and follow all security protocols for ensuring data privacy is maintained. Operational Efficiency: Translate reporting requirements into effective and impactful dashboards and reports that enable information sharing across the client enterprise. Identify opportunities to reduce cycle times and increase reporting efficiencies. Serve as subject matter expert for HR data and reporting. Organizational Support and Change: Support all HR related projects on behalf of Human Capital Insights. Identify key issues and collaborate with others to solve defined problems. Escalate issues as appropriate. Data Management and Governance: Identify data integrity issues through analysis and collaboration with HR Systems team. Define data audit procedures and requirements, design audit queries, perform scheduled audits, and analyze employee data within HRMS. Escalate all identified data or system issues to the appropriate person(s) for resolution. Independently troubleshoot and research system issues and data trends. Utilize statistical programming and data visualization software as necessary. People Leadership: Provide systems, programs, training, and guidance as needed for growth and development of team members. Mentor team members on technical and communication skills. Proactively share best practices and key learnings with HCI function. Act as a liaison across team, HR Business Partners, and HR COEs. Required Qualifications 7+ years of experience in HR analytics, with a strong track record of strategic consulting. Deep expertise in Workday HCM, including report writing, calculated fields, dashboards, and data extraction. Ability to translate complex business needs into Workday solutions. Proficient in advanced analytics techniques using tools such as Python, R or SQL. Experience with data visualization platforms like Power BI or Tableau to create executive-level dashboards. Experience in handling huge volumes of data and building models in excel using formulas/macros. Understand client requirements/problems, create reports, analyze data, study trends and metrics, and report a high level commentary/executive. Demonstrated ability to lead cross-functional projects and influence stakeholders at all levels. Demonstrated ability to manage multiple priorities, while maintaining high quality of work. Strong analytical, problem solving, and data storytelling skills. A strong willingness to learn new ideas, concepts, and skills. Preferred Qualifications Certification in Workday Reporting or Workday Pro (preferred). Knowledge of regulatory reporting and GDPR guidelines. About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Human Capital
Posted 17 hours ago
10.0 years
0 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics ͏ Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: >10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 17 hours ago
7.0 years
4 - 7 Lacs
Gurgaon
On-site
Requirements : Bachelor’s Degree or Higher in Electrical / Electronics / Instrumentation. 7 years of hands-on experience on BMS / automation systems / IoT-based systems. Experience with detailed site surveys, IO Summary preparations, BOQ and scope estimation for BMS/Automation projects. Candidates with additional experience of installation, testing and commissioning of BMS will be preferred. Experience with installation and working of field instruments such as DDC controllers, PLCs, temperature sensors, pressure sensors, flow meters, motorized control valve, instrumentation cables, VFD and control panel. Advance knowledge on commissioning and operation of VFDs, actuator valves, and its operations. Preferred to have knowledge of Chiller Plant Manager, Chillers, HVAC pumps, Cooling Tower, AHU, FCUs, TFAs, VRFs, VAVs, Heat Pumps, Energy Meters, Centralized and Decentralized Cooling Systems. Strong understanding of different communication protocols like RS485 (Modbus), BACnet, SNMP, LAN, Ethernet etc. and how to integrate different hardware devices over each of these protocols. Strong computer skills (Web Search, Email, Word, Excel, Power Point) Communication: Must speak English and must be able to make effective presentations to a variety of audiences. Responsibilities: Innovation : Identify the scope of projects for IoT-BMS projects. Prepare proposals with IO Summaries and BOQ for IoT BMS projects. Identify new ways of saving energy and keeping up to date knowledge of new hardware/technologies in the market. Understand customer’s pain points and prepare a project solution with applicable use cases for further discussion with the IoT Solutions Team lead. Planning : Coordinate sites surveys and visits for new project scoping or sometimes perform self-survey related to the project scoping of large projects. Ensure the Survey forms/Checklists are filled by the Field Engineers or self and VERIFY the data before processing it to the Solutions Team Lead post site Audit. New solution & Use cases development - Coordinate with the Product team for new device / solutions integrations and develop new use cases Also support the operations team and train them to identify the scope of the sites from the checklists and prepare the planning documents as follows: IO summary Installation Locations (Panels, Meters, Sensors etc.) BOQ HVAC High-side Schematic diagrams Wiring Layouts Wiring Estimations Integration Mapping Points Coordinate with the Operations teams for solutions/BOQ deployment after PO is received, and update the plans for possible on-site execution, get the planning documents verified as per the project plan and report to the manager. This role will need the candidate to travel to sites on as-needed basis. About Zenatix by Schneider Electric Zenatix is the largest provider of IoT based automation and monitoring solutions with 2000+ deployments across 200+ cities in India. Recently, Zenatix was acquired by Schneider Electric and now part of the larger Schneider Electric family. With a passion for driving sustainability, we build full stack IoT automation solutions for commercial buildings delivering energy efficiency, temperature compliance and asset management for our customers. While being part of Schneider Electric, Zenatix will continue to operate as an independent business delivering automation solutions for small and mid-sized buildings, which are deprived of automation globally (as BMS addresses mostly large/complex buildings). Zenatix is strongly positioned to drive significant growth in its existing markets (India and UAE), while launching its products in the US and EP markets later this year. Zenatix’ IoT technology is wireless first, mobile first and extremely easy to deploy in commercial buildings. We deliver our solutions in varied building sizes – small (QSRs, supermarkets, retail being a few examples) and mid/large buildings which require automation for controls and monitoring. We have an open office culture where all of us sit, work and have fun together – no executive offices and no stringent policies (only guidelines for streamlined operations). Our cultural values are based on the pillars of integrity, transparency, trust, meritocracy and ownership. To know more, please visit www.zenatix.com.
Posted 17 hours ago
4.0 years
0 Lacs
Ambala, Haryana, India
On-site
Role Title : Assistant Factory Manager Department : Operations / Manufacturing Location : Dappar, Ambala - Chandigarh highway Reporting To : General Manager / Director of Operations Experience : Minimum 3–4 years in a factory operations or manufacturing leadership role Education: Graduate in Engineering / Industrial Management / Business Administration Role Objective To lead and oversee all factory operations, ensuring seamless administration, optimal production efficiency, disciplined workforce management, and adherence to safety and quality standards. Key Responsibilities Manage day-to-day operations of the factory floor. Supervise and coordinate activities of blue-collar workforce (machine operators, helpers, line supervisors). Implement and oversee production schedules, output targets, and quality control protocols. Ensure smooth administrative functioning—inventory management, attendance tracking, shift planning. Enforce discipline, health, and safety regulations among workers. Act as a liaison between management and labor—ensure clear communication and dispute resolution. Monitor maintenance needs of machines and coordinate with engineering teams for timely repairs. Train and motivate shop-floor supervisors and line staff for improved productivity. Maintain documentation related to operations, audits, and regulatory compliance. Key Skills & Competencies Administration ▸ Strong planning, coordination, and documentation skills Labor Management ▸ Experience handling blue-collar staff, resolving conflicts, ensuring discipline Communication ▸ Clear verbal and written communication with both management and workers Problem-Solving ▸ Quick decision-making under pressure, analytical thinking Leadership ▸ Ability to lead teams, enforce accountability, and motivate workers Time Management ▸ Efficient in shift planning and deadline-oriented operations Preferred Qualities Firm yet empathetic demeanor with labor teams Assertive communication style Willingness to be physically present and hands-on in the production environment High level of integrity and reliability Show more Show less
Posted 17 hours ago
0 years
12 - 20 Lacs
Gurgaon
Remote
Position: GCP Data Engineer Company Info: Prama (HQ : Chandler, AZ, USA) Prama specializes in AI-powered and Generative AI solutions for Data, Cloud, and APIs. We collaborate with businesses worldwide to develop platforms and AI-powered products that offer valuable insights and drive business growth. Our comprehensive services include architectural assessment, strategy development, and execution to create secure, reliable, and scalable systems. We are experts in creating innovative platforms for various industries. We help clients to overcome complex business challenges. Our team is dedicated to delivering cutting-edge solutions that elevate the digital experience for corporations. Prama is headquartered in Phoenix with offices in USA, Canada, Mexico, Brazil and India. Location: Bengaluru | Gurugram | Hybrid Benefits: 5 Day Working | Career Growth | Flexible working | Potential On-site Opportunity Kindly send your CV or Resume to careers@prama.ai Primary skills: GCP, PySpark, Python, SQL, ETL Job Description: We are seeking a highly skilled and motivated GCP Data Engineer to join our team. As a GCP Data Engineer, you will play a crucial role in designing, developing, and maintaining robust data pipelines and data warehousing solutions on the Google Cloud Platform (GCP). You will work closely with data analysts, data scientists, and other stakeholders to ensure the efficient collection, transformation, and analysis of large datasets. Responsibilities: · Design, develop, and maintain scalable data pipelines using GCP tools such as Dataflow, Dataproc, and Cloud Functions. · Implement ETL processes to extract, transform, and load data from various sources into BigQuery. · Optimize data pipelines for performance, cost-efficiency, and reliability. · Collaborate with data analysts and data scientists to understand their data needs and translate them into technical solutions. · Design and implement data warehouses and data marts using BigQuery. · Model and structure data for optimal performance and query efficiency. · Develop and maintain data quality checks and monitoring processes. · Use SQL and Python (PySpark) to analyze large datasets and generate insights. · Create visualizations using tools like Data Studio or Looker to communicate data findings effectively. · Manage and maintain GCP resources, including virtual machines, storage, and networking. · Implement best practices for security, cost optimization, and scalability. · Automate infrastructure provisioning and management using tools like Terraform. Qualifications: · Strong proficiency in SQL, Python, and PySpark. · Hands-on experience with GCP services, including BigQuery, Dataflow, Dataproc, Cloud Storage, and Cloud Functions. · Experience with data warehousing concepts and methodologies. · Understanding of data modeling techniques and best practices. · Strong analytical and problem-solving skills. · Excellent communication and collaboration skills. · Experience with data quality assurance and monitoring. · Knowledge of cloud security best practices. · A passion for data and a desire to learn new technologies. Preferred Qualifications: · Google Cloud Platform certification. · Experience with machine learning and AI. · Knowledge of data streaming technologies (Kafka, Pub/Sub). · Experience with data visualization tools (Looker, Tableau, Data Studio Job Type: Full-time Pay: ₹1,200,000.00 - ₹2,000,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work from home Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): CTC Expected CTC Notice Period (days) Experience in GCP Total Experience Work Location: Hybrid remote in Gurugram, Haryana
Posted 17 hours ago
5.0 - 8.0 years
4 - 4 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 17 hours ago
4.0 years
3 - 5 Lacs
Gurgaon
On-site
͏ Initial Responsibilities include: Work as part of a team-based structure, sourcing key data inputs to assist the lead LCS analyst in the evaluation of higher quality new credit investments in the US and European Primary and Secondary Credit Markets. Ability to learn alongside the lead LCS analyst who will perform a thorough analysis of the Borrowers’ business, industry drivers, inherent credit risks, and valuation/recovery prospects. Provide support for ongoing credit monitoring including the collection and storing of financials and diligence items from data rooms; enriching internal credit database with key deal statistics; enhancing declined deal statistics, in order to provide data to Marketing / PMs as to why we declined a deal and/or reference the deal vs. a peer. Respond to ad-hoc requests from the lead LCS credit analysts and provide relevant information as needed. Provide support to lead LCS analyst in updating and maintaining credit shell financials for higher quality credit names. In the medium / longer term - additional responsibilities could expand to include drafting of summary notes on earnings and newsworthy events. The LCS lead analyst will maintain sign-off of credit shell financials, summary notes, and commentary before distribution to the Portfolio Management teams. Desired Candidate Profile: The candidate should have basic experience working with US/European companies and having knowledge of US/European Financial Statements, Accounting Principles and Capital Structures. Candidates having experience in working with US/European Corporate Bonds, Financial Modelling will be an added advantage. The candidate should have hands on experience in working with or covering US/European credit companies. Strong Microsoft Office skills (MS Excel, MS PowerPoint and MS Word) with high proficiency in Microsoft Excel Highly motivated and the ability to effectively work as an individual contributor and possess strong analytical, problem solving, critical thinking and decision-making skills, multitask and deliver under tight deadlines The profile involves effective communication across Clients' facilities globally and hence possessing excellent interpersonal and communication skills in verbal and written English is a must Client - LCS (COE) Credit Research Sensitivity: Internal & Restricted A demonstrated ability to write effectively and summarize large amounts of information succinctly and quickly A desire to work in an international team environment, often under pressure and with multiple stakeholders Domain Skill Sets Master's Degree in Commerce, Finance. CA/CFA/FRM will be an advantage. Experience: 4+ years of overall experience, including 2+ years in credit research, financial processes Good understanding of financial ratios, terms balance sheet components Functional knowledge and work experience in credit risk, spreading and analysis required High proficiency in Excel skills, ability to formulate and create macros Knowledge of third-party tools, software systems and working experience in tools for financial records, intelligence such as Bloomberg, Agent data sites will be an advantage Excellent communication skills - written, oral and inter-persona ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
Posted 17 hours ago
3.0 - 5.0 years
3 - 5 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 17 hours ago
3.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Please note: This is not a Remote role and will require the incumbent to be based in Gurgaon, India and work a hybrid setup. This is an Individual Contributor role. Job Description Summary Our approach to business is to start with facts, based in science and our passion is to work towards a better shared future to make a difference in people’s lives, communities, and our planet. Our Scientists help support that future and we’re looking for an individual that will support the execution of new technical solutions and business continuity initiatives designed to create a robust pipeline of innovation across categories to meet the short and the long-term priorities of the region. The ideal candidate will have prior experience in a similar role and be curious and eager to be part of the largest beverage company in the world. We are seeking an innovative and results-driven scientist to join our INSWA Global Development Initiative (GDI) team. The ideal candidate will possess strong scientific problem-solving attitude with dairy product development and supply chain knowledge and digital dexterity. This role focuses on utilizing consumer and technology insights to deliver differentiated product, and process solutions. Project Management What You’ll Do for Us Lead dairy category product development for INSWA, ensuring projects meet quality, timing, and budget targets. Employ a 'design to value' and end-to-end (E2E) approach, incorporating sustainability, regulatory requirements, consumer preference, and supply chain considerations. Drive and build future innovation pipelines with the innovation network through a deep understanding of market and consumer trends specially for dairy category. Development And Technology Use expertise in prototyping and stability tracking to ensure successful product designs. Leverage Technical Consumer Research (TCR) tools to drive product superiority. Ensure robust product validation and co-lead scale-up trials in bottler plants. Leverage digital tools to enhance work efficiency and improve pace of innovation. Communication And Collaboration Communicate clearly and constructively with partners to deliver creative ideas, solutions, and project progress. Apply influencing skills to drive prioritization and resolve conflicts and challenges. Actively participate in global dairy technical platforms and lift and translate concepts / products as per INSWA need. System And Market Understanding Understand Coca-Cola’s system dynamics from bottling to global supply chains to enable winning innovations for dairy category. Bring dairy supply chain technical know-how to support future innovation. Translate consumer insights and technology trends into successful innovations. Team Collaborate with senior Product Developers (PDs) to enhance Coca-Cola system knowledge and regularly participate in learning and sharing session. Assist in resource allocation and develop the dairy platform's technical capabilities. Qualifications & Requirements Bachelor’s degree in Food Science, Chemistry, Engineering or related field is required. At least 3-5 years successful product development experience in the beverages industry or 3-5 years successful experience in food industry, preference in dairy-based beverage. Preferred product development experience in beverage categories including food ingredients, flavors, concentrates and beverage bases. Basic knowledge of the organic chemistry of essential oils and other flavor compounds that is relevant to Company products along with the basic knowledge and ability to apply flavor manufacturing and the processes used such as distillation, extraction, and blending are needed. Must possess knowledge of key ingredients used in production of flavors, concentrates and beverage bases. Must have moderate knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) and online solutions (Teams, SharePoint, Power Apps). Ability to apply technical knowledge and establish credibility through written reports and verbal presentations with highly technical audiences in order to build technical relationships that will benefit customers, or the Company is needed. Must possess the ability to recognize and protect proprietary information as it relates to formulas and ingredients. Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion is ideal. Ability to communicate effectively to cross-functional teams on project's progress, risks and mitigation plans through presentations, meetings and constructive discussions with the capacity of influencing stakeholders is needed. What can help you be successful in the role? Growth Behavior Growth Mindset: Demonstrates Curiosity. Welcomes failure as a learning opportunity. Smart Risk: Makes bold decisions/recommendations. Externally Focused: Understands the upstream and downstream implications of his/her work. Performance Driven & Accountable: Has high performance standards. Outperforms her/his peers. Fast/Agile: Removes barriers to move faster. Experiments and adapts. Thrives under pressure and fast pace. Empowered: Brings solutions instead of problems. Challenges the status quo. Has the courage to take an unpopular stance. Leadership Behavior Act Like an Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders. Collaborate with the System, Customers and Key Stakeholders Develops Self and Others: Develop self and support others' development to achieve their full potential. Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business. What We Can Do For You Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable. International Experience: Become part of international projects and work along multicultural teams, through our global network. Skills Product Development; Chemistry; Leadership; Continual Improvement Process; Sustainability; Environmental Science; Researching; Microbiological Test; Waterfall Model; Food Sciences; Food Technology; Communication; Food Safety and Sanitation; Laboratory Testing; Data Compilation; Quality Control (QC); Green Solutions; Sensory Testing Show more Show less
Posted 17 hours ago
5.0 - 8.0 years
1 - 4 Lacs
Gurgaon
On-site
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 17 hours ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description The Financial Planning & Analysis (FP&A) Senior analyst is responsible for providing in-depth support to the business through budgeting, forecasting, and variance analysis of expenses, revenues, and Assets Under Management (AUM). You will work closely with FP&A counterparts to identify the financial drivers impacting business performance and ensure alignment with organizational objectives. The role also entails monitoring daily and monthly deadlines, managing client relationships, and leading training and transformation projects aimed at process simplification, standardization, and automation. Key Responsibilities: Business Collaboration: Work with FP&A counterparts to gain insights into business aspects affecting expenses, revenues, and AUM. Budgeting & Forecasting: Assist in the budgeting process and analyze forecast data, providing a detailed variance analysis of month-on-month performance, comparing against budget, forecast, and prior actuals at the General Ledger (GL) level. Deadline Management: Ensure all tasks are completed on time as per agreed client deadlines and proactively communicate any delays or limitations. Client Communication: Address and resolve client queries and ad-hoc requests independently while providing actionable solutions to improve daily operations. Training & Mentorship: Lead and organize training for new joiners, continuously update process documentation (SOPs), and drive training for new client-driven projects. Process Improvement: Spearhead internal team projects that focus on process transformation, simplification, and automation to enhance efficiency. Procedure Review: Regularly review and update process procedures and ensure they reflect any new changes. Continuous Improvement Projects: Actively participate in projects under the supervisor’s guidance that aim to improve processes and deliver better outcomes for clients. Core Competencies: Deep understanding of Generally Accepted Accounting Principles (GAAP) and internal controls. Strong analytical and problem-solving skills with an ability to think critically. Excellent interpersonal skills and the ability to manage teams effectively. Ability to meet strict deadlines and deliver high-quality work under pressure. Expertise in financial and accounting systems (preferably Oracle), with advanced knowledge of the Microsoft Office suite. A minimum of 5-7 years of experience in FP&A or a related accounting function, including experience with process improvement and systems implementation. Key Attributes: Ability to perform detailed analysis using advanced data tools like Alteryx and visualization tools such as Tableau or Power BI. Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines. Self-motivated with a structured and disciplined approach to work. Positive and proactive team player with excellent communication (verbal/written) and interpersonal skills. Flexibility to adapt to changing priorities and work in a global, multicultural environment. Demonstrated ability to learn, upskill, and mentor others in the technical FP&A domain. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To Know More About Us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers : https://careers.invesco.com/india/ Show more Show less
Posted 17 hours ago
0.0 years
5 - 5 Lacs
Gurgaon
On-site
a Digital Product Analyst you will support some of our important products and technology initiatives and priorities. This position will be based in Gurgaon, Haryana, India and will report into Director, Service Technology team. This fast-paced role will help drive and execute on key initiatives that will enable our service teams to deliver value and drive client retention. What you will do? Bring product priorities to life through a clear articulation of a user’s journey, behaviors, needs, and pain points. Facilitate E2E delivery process from identification of use cases, user story creation through acceptance, validation to go-live. Collaborate with internal business teams to obtain and prioritize analytic requirements and communicate required data models for enhancements to IT teams. Articulate and able to explain complex product issues to different audiences and leadership levels. Focus on gathering advanced understanding of multiple data structures, sources, and tools to guide business partners in the development of services analytics and reporting systems, which may include data visualization, business intelligence, or new data collection and accessibility. Understanding systematic data to identify Services usages or processes and make recommendations to improve Services productivity or increase efficiency in processes with benchmarking historical trends. Equip service teams with access to relevant data, reports, and dashboards to manage their territory effectively and act on service delivery processes that drive increased Client Engagement thereby leading to retention. Continually look for ways to improve regular delivery of standard analysis/reporting through automation, streamlining, and migration to self-serve platforms. Enhance our capability to analyze and “make sense” of large sets of data and translate findings in a visually appealing manner that tell a story and help us make better data driven decisions. Continuously evolve user experience for Gartner associates and enriching it over time with more intuitive and robust dashboards Deliver all assignment work within quality standards and on time, often within stipulated timelines. Collaborate with team to update existing training content and/or create new training content. You’re extraordinary at: Analytical problem solving and using fact-based decision making to solve business problems Thinking through a business lens, with a focus on understanding the customer - their pain points and key drivers Understanding and developing smart data flows, data sets, lenses and dashboards that enable the right business insights for SDAs Disciplined Scrum knowledge for different products in order to continuously increase velocity Collaborating with cross-functional teams including products, services and sales in order to empower our client service delivery teams by fully leveraging state-of-the-art technologies to improve efficiency, growth, profitability, and client retention Operating in a highly collaborative working environment to strive for world class operational rigor and to proactively identify opportunities to problem solve. What you’ll need : Bachelor’s degree is required. Masters or advanced degree a plus 0-2 years of experience in Business intelligence building data sets, reports, and dashboards Industry knowledge of BI landscape and latest emerging tools supporting descriptive to perspective analytics Strong analytics skills and ability to break down complex problem. Proficiency on working with Excel and SQL Agile ability to anticipate need, be responsive and adapt to change Strong interpersonal and relationship skills, ability to influence decisions and gain consensus Excellent time and project management skills, ability to prioritize the most important projects to create business impact Ability to work effectively on multiple projects at the same time. Knowledge of Salesforce reporting/Tableau CRM is a plus. Knowledge of AAS is a plus. Knowledge of Python/R is a plus. What you’ll get: In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including: A collaborative, positive culture. You’ll work with people who are as enthusiastic, smart and driven as you are. You’ll be managing the best of best. Limitless growth and learning opportunities. We offer the excitement of a fast-paced entrepreneurial workplace and the professional growth opportunities of an established global organization. Competitive compensation and performance-based bonus structure #LI-SG3 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:100723 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
Posted 17 hours ago
4.0 - 10.0 years
0 - 0 Lacs
Gurgaon
On-site
Strategic Planning & Execution: Partner with the CEO/executive team to define and execute business strategy. Coordinate strategic initiatives, special projects, and high-priority objectives across departments. Facilitate quarterly and annual planning processes. Operational Leadership: Drive operational excellence by improving internal processes, systems, and workflows. Monitor key performance indicators and ensure follow-through on action items. Prepare briefing materials, internal communications, and decision-making frameworks. Executive Support & Communication: Act as a gatekeeper and liaison for the CEO, managing internal and external communications. Draft and review presentations, speeches, and executive summaries. Represent the CEO in internal and external meetings as needed. Team Coordination & Culture: Support leadership alignment by managing senior leadership meetings, agendas, and outcomes. Champion culture and employee engagement initiatives. Assist in onboarding and mentoring high-potential team members or leaders. Qualifications: Bachelor's degree required; MBA or equivalent advanced degree preferred. 4–10 years of relevant experience in strategy, consulting, operations, or executive-level support. Proven ability to lead cross-functional initiatives and manage complex projects. Strong analytical, communication, and organizational skills. High level of discretion, integrity, and professional judgment. Experience in [industry, e.g., tech, ecommerce, finance] is a plus. Success Metrics: Improved alignment across departments on strategic goals. Increased executive team efficiency and decision-making speed. Tangible progress on key initiatives and project outcomes. Positive feedback from stakeholders on communication and collaboration. Job Type: Full-time Pay: ₹30,000.00 - ₹50,000.00 per month Schedule: Day shift Work Location: In person
Posted 17 hours ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Oversee daily quick commerce operations and ensure high delivery efficiency Manage inventory, order fulfillment, and last-mile logistics Collaborate with category, supply chain, and delivery partners Track KPIs like delivery time, fill rate, and customer satisfaction Drive process improvements and tech-enabled efficiencies Lead on-ground teams and ensure smooth store operations Requirements: 5–7 years in quick commerce, hyperlocal delivery, or e-commerce ops Strong analytical, team management, and execution skills Experience with dark store or micro-fulfillment models is a plus Location: Bangalore Show more Show less
Posted 17 hours ago
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