Educational Counselor

Key Responsibilities:

1. Lead Generation & Conversion

• Make outbound calls to potential customers to promote products and services.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Maintain a high conversion rate through effective communication and persuasion skills.

2. Customer Engagement

• Understand customer needs and recommend suitable products or services.
• Build and maintain positive relationships with customers.
• Handle objections and provide accurate product information to address queries.

3. Sales Target Achievement

• Meet and exceed daily, weekly, and monthly sales targets.
• Maintain records of calls and sales activities using CRM tools or a Spreadsheet.
• Assist in developing strategies to improve sales performance.

4. Product Knowledge & Communication and promotional offers.

• Communicate clearly, confidently, and professionally with customers.
• Represent the company in a positive and customer-centric manner.
  

Qualifications & Skills:

• Minimum qualification: 10+2 or Graduate (preferred).
• Proven experience in tele-sales or customer service will be an advantage.
• Excellent communication and interpersonal skills in [English / Bengali / Hindi as required].
• Strong negotiation and persuasion abilities.
• Basic computer knowledge and experience with CRM software preferred.
• Goal-oriented, self-motivated, and able to work under pressure.