Education Counsellor

Job Description

Admissions responsibilities include, but are not limited to: ● Counselling the prospective students via Phone, Email and in person ● Handling inbound calls and making outbound calls, converting them into admissions. ● Resolving student and parents queries over telephone, emails and walk-ins. ● Maintain effective communication till the time the learner is onboarded. ● Maintain admission guidelines as per criteria, policies and procedures. ● Generate MIS Reports on a periodic basis. ● Contribute to admissions by promotions, creating awareness, various activities and workshops to increase walk- ins,etc. ( e.g. presentations and videos ). Academics responsibilities include, but are not limited to: ● Maintaining the calendar of schedules for respective batches and Academic data records. ● To make sure all centre/student related activities run smoothly. ● Organize events and induction programs for students & teachers. ● Participate in education events, in-house events, fairs and engage with the student community. ● Contribute & Implement to the planners and curriculum material and ensure the availability of the same with the teachers and students. ● Keep a track of assignments, learner resource distribution, examinations & evaluations. Operations & Administration responsibilities include, but are not limited to: ● Keep close coordination with all members, teaching and non-teaching staff to ensure effective functioning of the academic & non-academic activities. ● To assist the accounts department in collection of fees. ● To oversee/ facilitate vendor & faculty payment. ● To maintain all records regarding students, faculty, resources, infrastructure etc. Desired Skills: ● Experience of working on Lead Management System (LMS), preferred ● Excellent Communication skills. ● Experience in Undergraduate & Postgraduate student counselling and tele-counseling. ● Should be able to handle Face to Face counselling. ● Should be able to handle multiple calls. ● Confident & Energetic candidate with a positive approach on conversions. ● Able to work on targets. ● Well versed with Google Sheets, Google Meet, Zoom, Word, Excel, Powerpoint Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person