Ecommerce Business Analyst

Company Description

Seller Rocket is a leading provider of innovative solutions and services for online businesses. Our team, consisting of experienced professionals from top e-commerce companies like Amazon, Flipkart, and Myntra, offers exceptional services and expertise in the e-commerce industry. We have a vast network of connections with major marketplaces in India and specialize in areas such as pricing analysis, competitive analysis, and revenue generation to help sellers maximize their online business prospects.

Role Description

This is a full-time on-site role for a Key Account Manager located in Thanjavur , Tamil Nadu. The Key Account Manager will be responsible for day-to-day sales and operations management of key accounts on various e-commerce platforms. This includes activities such as business planning, customer service, and account management. Additionally, the Key Account Manager will contribute to brand building, website development, and inventory management.

Qualifications:

• Analytical Skills, Business Planning, and Key Accounts Management
• Experience in Account Management and Customer Service
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Attention to detail and strong organizational skills
• Experience in the e-commerce industry is preferred.

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• Data Analysis: Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for improvement in the e-commerce business.
• Customer Behavior Analysis: Study customer behavior, preferences, and demographics to help shape marketing, product development, and user experience strategies.
• KPI Tracking: Monitor key performance indicators (KPIs) related to e-commerce, such as conversion rates, customer acquisition costs, and revenue, and provide regular reports to management.
• Market Research: Conduct market research to identify industry trends, competitors, and opportunities for expansion or differentiation.
• Business Insights: Provide actionable insights and recommendations to cross-functional teams, including marketing, sales, and product development, to support decision-making and improve business processes.
• Forecasting: Develop sales forecasts and inventory management models to optimize stock levels and meet customer demand effectively.
• Compliance: Stay up-to-date with e-commerce regulations and ensure that the company's practices align with legal requirements.

Job Types: Full-time, Permanent

Pay: ₹10,194.87 - ₹23,268.75 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Experience:

• Microsoft Excel: 1 year (Preferred)
• Dashboard : 1 year (Preferred)
• Customer support: 1 year (Preferred)

Work Location: In person