E-Commerce Specialist

You are a responsible eCommerce Specialist who will join our Global Ecommerce team, offering unmatched customer service across all eCommerce platforms. Your role involves developing and implementing marketing strategies for effective eCommerce management, utilizing SEO/SEM techniques for online marketing activities. Collaborating with the Web Design and Digital Marketing Team is essential to meet customer expectations and suggest improvement measures for increased user engagement and online sales. Interviewing, hiring, and training new recruits are also part of your responsibilities. Your tasks include planning and creating promotional offers and campaigns for social media platforms, assisting in budgeting, inspecting standardized metrics, and reviewing checkout pages on eCommerce sites. You will manage and supervise the eCommerce division, offer suggestions for website development and design, and collaborate with web and graphic designers for marketing assets. Conducting research on eCommerce sector developments, coordinating with senior management, and preparing work schedules for the web merchandising team are also your duties. Developing marketing strategies, reviewing sales performance, and collaborating with Content Creators for online traffic generation are crucial aspects of your role. You are expected to possess a Bachelor's degree in Business Management, Marketing, or a related field, with at least 3 years of experience as an eCommerce specialist. Knowledge of Shopify is advantageous, along with the ability to handle stressful situations, manage flexible work timings, and demonstrate complete knowledge of eCommerce procedures and techniques. Strong analytical, problem-solving, and managerial skills, excellent communication abilities, and familiarity with SEO/SEM and other marketing tools are necessary. Proficiency in Microsoft Office Tools, understanding of eCommerce industry trends, design, marketing, and SEO software, as well as a positive attitude and efficiency in client query handling are also required. This is a Full-time, Permanent position with a Monday to Friday morning shift schedule, requiring the ability to commute or relocate to Kochi, Kerala. Your expertise in E-commerce and Digital Marketing, along with a strong background in marketing and technical aspects, will contribute to creating a memorable customer experience and achieving company targets. Apply now if you are motivated, possess good decision-making skills, and can maintain a professional approach in a dynamic eCommerce environment.,