Job
Description
Job Title: E-commerce & Quick Commerce Manager Location: Delhi/Noida Department: Digital & E-commerce Reporting To: Head Digital Strategy / Director Business Development Industry: FMCG - Personal Care, Healthcare, Oral Care Role Summary We are looking for a performance-driven, detail-oriented professional to manage all aspects of our brand presence across E-commerce (Amazon, Flipkart, JioMart, etc.) and Quick Commerce platforms (Blinkit, Zepto, Instamart, etc.). This role includes product listing, inventory & pricing management, campaign execution, and performance optimization. The candidate will work cross-functionally with internal teams (sales, operations, design, content) to ensure consistent growth and performance across all platforms. Key Responsibilities Platform Listing & Hygiene Manage product listing creation, uploads, and optimizations across Amazon, Flipkart, Jiomart, Blinkit, Zepto, etc. Ensure listing content, images, keywords, SEO, pricing, and A+ content are up to date. Handle variations, combos, and pack-wise SKUs for different platforms. Inventory & Order Coordination Coordinate with supply chain & warehouse for real-time inventory availability. Ensure no stockouts or overstocking on key platforms. Track daily orders, dispatch, returns, and SLA compliance. Campaigns & Promotions Plan and execute promotional activities (coupons, deals, paid visibility slots, etc.). Coordinate banner placements and in-app campaigns with platform managers. Monitor budgets, campaign performance, and ROAS. Performance Tracking & Reporting Track daily/weekly/monthly sales, platform analytics, CTR, conversion rates, and customer ratings. Prepare detailed performance reports with insights and action points. Maintain pricing parity, discounting strategy, and competitor benchmarking. Coordination & Escalation Act as the single point of contact between platform account managers and internal teams. Resolve platform-related escalations including claims, returns, and feedback issues. Ensure platform compliance with category guidelines and updates. Quick Commerce Focus Optimize for speed-led platforms (Blinkit, Zepto) pack sizes, delivery readiness, and last-mile planning. Innovate around merchandising, quick turnaround SKUs, and regional demand. Key Skills & Experience Must-Have 2 to 5 years of experience in e-commerce/quick commerce management in FMCG or consumer goods. Strong working knowledge of seller central tools, brand portals, and analytics dashboards. Experience managing listings and performance end-to-end across 3 or more platforms. Familiarity with platform-specific policies, margins, and promotion mechanics. Proficient in Excel/Google Sheets, data analysis, and e-commerce CMS tools. Good-to-Have Prior experience with quick commerce onboarding and scaling (Blinkit, Zepto). Understanding of logistics coordination and fulfillment models (3P, FBA, SmartStore, etc.). Working knowledge of Canva or coordination with design/content teams. What We Offer High-ownership role with visibility across leadership and digital functions. Opportunity to grow with a fast-expanding FMCG brand. Performance-based incentives and cross-learning opportunities. Preferred candidate profile
