E-Commerce Manager

About the Role:

We are looking for a dynamic and results-driven E-commerce Manager with exceptional communication and analytical skills to manage and optimize our online sales channels. The ideal candidate will play a pivotal role in driving our e-commerce growth, enhancing user experiences, and delivering data-driven strategies for improved sales performance.

Key Responsibilities:

• E-commerce Operations:
• Manage end-to-end operations of the e-commerce platform(s), including product listings, pricing, inventory, and promotions.
• Ensure smooth functioning of the website/app, troubleshooting issues promptly.
• Strategy Development:
• Develop and execute strategies to increase online sales, traffic, and customer engagement.
• Plan and manage promotional campaigns, seasonal offers, and marketing activities.
• Analytics and Reporting:
• Monitor and analyze key performance metrics (KPIs) such as traffic, conversion rates, sales, and customer behavior.
• Generate actionable insights from data to optimize campaigns and improve performance.
• Collaboration and Communication:
• Work closely with cross-functional teams, including marketing, product, logistics, and customer support.
• Liaise with external partners, such as marketplaces, advertising platforms, and payment gateway providers.
• Customer Experience:
• Ensure a seamless user experience by optimizing site navigation, search, and checkout processes.
• Address customer feedback and implement improvements to enhance satisfaction and retention.
• Market Research:
• Stay updated on industry trends, competitors, and emerging technologies in the e-commerce space.
• Identify opportunities for innovation and growth.

Key Requirements:

• Skills and Qualifications:
• Proven experience in managing e-commerce platforms or online stores.
• Strong analytical skills with proficiency in tools like Google Analytics, Excel, or data visualization tools.
• Excellent verbal and written communication skills.
• Ability to interpret data and make data-driven decisions.
• Technical Expertise:
• Familiarity with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.
• Experience with digital marketing tools and campaigns (SEO, SEM, PPC, email marketing).
• Personal Traits:
• Highly organized with a keen eye for detail.
• Adaptable and proactive in a fast-paced environment.
• A team player with strong leadership and problem-solving abilities

Job Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 3 years (Required)

Language:

• English (Required)

Work Location: In person