About the Role: We are looking for a dynamic and results-driven E-commerce Manager with exceptional communication and analytical skills to manage and optimize our online sales channels. The ideal candidate will play a pivotal role in driving our e-commerce growth, enhancing user experiences, and delivering data-driven strategies for improved sales performance. Key Responsibilities: E-commerce Operations: Manage end-to-end operations of the e-commerce platform(s), including product listings, pricing, inventory, and promotions. Ensure smooth functioning of the website/app, troubleshooting issues promptly. Strategy Development: Develop and execute strategies to increase online sales, traffic, and customer engagement. Plan and manage promotional campaigns, seasonal offers, and marketing activities. Analytics and Reporting: Monitor and analyze key performance metrics (KPIs) such as traffic, conversion rates, sales, and customer behavior. Generate actionable insights from data to optimize campaigns and improve performance. Collaboration and Communication: Work closely with cross-functional teams, including marketing, product, logistics, and customer support. Liaise with external partners, such as marketplaces, advertising platforms, and payment gateway providers. Customer Experience: Ensure a seamless user experience by optimizing site navigation, search, and checkout processes. Address customer feedback and implement improvements to enhance satisfaction and retention. Market Research: Stay updated on industry trends, competitors, and emerging technologies in the e-commerce space. Identify opportunities for innovation and growth. Key Requirements: Skills and Qualifications: Proven experience in managing e-commerce platforms or online stores. Strong analytical skills with proficiency in tools like Google Analytics, Excel, or data visualization tools. Excellent verbal and written communication skills. Ability to interpret data and make data-driven decisions. Technical Expertise: Familiarity with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar. Experience with digital marketing tools and campaigns (SEO, SEM, PPC, email marketing). Personal Traits: Highly organized with a keen eye for detail. Adaptable and proactive in a fast-paced environment. A team player with strong leadership and problem-solving abilities Job Type: Full-time Pay: ₹40,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 3 years (Required) Language: English (Required) Work Location: In person