E-commerce Functional Testing Specialist

We are looking for a Functional Testing Specialist with strong knowledge of e commerce systems and workflows. The ideal candidate will be responsible for validating functional accuracy, conducting UAT, documenting business flows, and ensuring a seamless digital experience across the e-commerce platform. This role requires a functional tester’s mindset — ensuring that every release meets business requirements, performs optimally, and delivers an intuitive customer experience.

Key Responsibilities

1. Functional Testing & Quality Assurance

• Perform end-to-end functional testing of e-commerce modules: browsing, cart, checkout, payments, and order tracking.
• Conduct UAT (User Acceptance Testing) with business stakeholders before releases.
• Identify defects, log them clearly, and collaborate with the development team for resolution.
• Validate integrations with external systems such as ERP, CRM, Payment Gateways, and Logistics tools
• .Create and maintain test cases, test scenarios, and regression suites.
• • Participate in release validation, smoke testing, and defect verification.

2. Business & Functional Analysis

• Understand and map business requirements into functional test cases.
• Collaborate with business teams to gather requirements and write BRDs/FSDs.
• Translate business workflows into testable use cases
• Ensure functional coverage across different user journeys and personas.

3. Cross-Functional Collaboration

• Participate in sprint planning, demos, and retrospectives to ensure QA readiness
• Provide inputs for process improvement and quality optimization.

4. Reporting & Documentation

• • Prepare detailed test summary reports and defect metrics.
• • Maintain updated traceability matrices linking requirements to test cases.
• • Support release readiness reviews with evidence-based validation.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 2–4 years of functional testing or QA experience in e-commerce platforms.
• Hands-on understanding of Shopify, Salesforce, WooCommerce, Magento, or custom-built systems.
• Strong knowledge of API testing, data validation, and integration workflows.
• Ability to write and manage test cases, BRDs, and UAT documentation
• Analytical mindset with attention to functional detail and user experience.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person