Job
Description
We are looking for an experienced E-commerce Executive with hands-on expertise in Shopify to manage and grow our D2C store. The ideal candidate will be responsible for day-to-day Shopify store operations, product listings, order management, app integrations, and continuous improvements to enhance user experience and conversions. Key Responsibilities: · Handle end-to-end order management — processing, tracking, returns/refunds, and customer service coordination. · Manage and update the Shopify store, including product listings, categories, collections, banners, and home page content. · Coordinate with the creative and marketing team for promotional banners, seasonal updates, and campaign landing pages. · Ensure proper implementation of SEO best practices for products and pages. Integrate and manage Shopify apps for reviews, upsells, email marketing, shipping, and more. · Monitor site performance, UX/UI issues, and implement optimizations. · Work with the performance marketing team to ensure tracking pixels and analytics are correctly implemented. · Analyse site traffic, conversion rates, and sales to provide actionable insights. · Keep up-to-date with Shopify updates, app features, and e-commerce best practices. Required Skills & Experience: 2+ years of experience in e-commerce operations with direct Shopify platform management. Strong understanding of Shopify themes, apps, checkout settings, and basic customization. Knowledge of Shopify integrations like Razorpay, ECOM360 & Cashfree, Klaviyo/Mailchimp, Judge.me, etc. Familiarity with e-commerce KPIs like conversion rate, bounce rate, average order value, etc. Basic knowledge of HTML/CSS or Liquid (Shopify’s templating language) is a plus. Strong organizational and multitasking abilities. Excellent communication and coordination skills. Preferred Qualifications: Bachelor’s degree in Business, E-commerce, Marketing, or a related field. Experience with parenting, kids, or baby care products is a plus. Prior exposure to Google Analytics, Shopify Analytics, and heatmap tools like Hotjar is desirable. Thanks Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Quarterly bonus Application Question(s): Need Immediate Joiner Experience: Shopify Platform Management : 2 years (Preferred) Basic knowledge of HTML/CSS : 2 years (Preferred) • Monitor site performance, UX/UI issues: 2 years (Preferred) Language: English (Preferred) Work Location: In person
