E Commerce Executive ( Shopify )

Job Description

Job Summary: We are looking for an experienced E-commerce Executive with hands-on expertise in Shopify to manage and grow our D2C store. The ideal candidate will be responsible for day-to-day Shopify store operations, product listings, order management, app integrations, and continuous improvements to enhance user experience and conversions. Key Responsibilities: Handle end-to-end order management — processing, tracking, returns/refunds, and customer service coordination. Manage and update the Shopify store, including product listings, categories, collections, banners, and home page content. Coordinate with the creative and marketing team for promotional banners, seasonal updates, and campaign landing pages. Ensure proper implementation of SEO best practices for products and pages. Integrate and manage Shopify apps for reviews, upsells, email marketing, shipping, and more. Monitor site performance, UX/UI issues, and implement optimizations. Work with the performance marketing team to ensure tracking pixels and analytics are correctly implemented. Analyse site traffic, conversion rates, and sales to provide actionable insights. Keep up-to-date with Shopify updates, app features, and e-commerce best practices. Required Skills & Experience: 2+ years of experience in e-commerce operations with direct Shopify platform management. Strong understanding of Shopify themes, apps, checkout settings, and basic customization. Knowledge of Shopify integrations like Razorpay, ECOM360 & Cashfree, Klaviyo/Mailchimp,Judge.me, etc. Familiarity with e-commerce KPIs like conversion rate, bounce rate, average order value, etc. Basic knowledge of HTML/CSS or Liquid (Shopify’s templating language) is a plus. Strong organizational and multitasking abilities. Excellent communication and coordination skills. Preferred Qualifications: Bachelor’s degree in Business, E-commerce, Marketing, or a related field. Experience with parenting, kids, or baby care products is a plus. Prior exposure to Google Analytics, Shopify Analytics, and heatmap tools like Hotjar is desirable. Contact - [email protected] 9910965244 ( WhatsApp ) Thanks Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Experience: Order Management: 1 year (Preferred) Product Listing: 1 year (Preferred) Shopify integrations: 1 year (Preferred) Shopify platform management: 1 year (Preferred) Language: English (Preferred) Work Location: In person