E-Commerce Executive

About PERCH : https://www.linkedin.com/company/perch-clothing/

We're looking to hire a immediate joiner for the role of E-commerce Operations Executive in our e-commerce operations team!

Key Responsibilities:

• Process and manage daily orders across platforms like Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
• Monitor and update stock levels to avoid out-of-stock situations
• Handle customer queries, returns, exchanges & complaints — keeping satisfaction high
• File claims for fraudulent returns & resolve order discrepancies
• Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
• Maintain records for orders, inventory & customer communications

Requirements:

• 3+ years of experience in e-commerce operations (fashion/lifestyle sector is a plus)
• Knowledge of e-commerce platforms such as Shopify, Myntra, Nykaa, Tata Cliq, Ajio, etc.
• Familiarity with order management software like Easycom and Unicommerce
• Basic understanding of inventory and fulfillment workflows
• Strong communication skills (both written & verbal)
• Female candidates preferred

Office Location : https://maps.app.goo.gl/T5a3NattLkFa1QRCA

Working Days : Monday to Saturday

Office Timings : 09:30 AM to 06:30 PM

If you love the backend of online retail and want to grow in the e-commerce space — apply now!

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹21,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Application Question(s):

• We must fill this position urgently. Can you start immediately?
• Work location in Udyog Nagar, Nangloi, New Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
• On a scale of 1 to 10, how would you rate your English Communication?
• What's your last drawn in-hand monthly salary?

Experience:

• e-Commerce Order Processing: 3 years (Required)
• Returns Claims: 3 years (Required)
• Inventory management: 3 years (Required)
• e-Commerce Operations: 3 years (Required)

Work Location: In person