E-Commerce Assistant

Job Description

We're seeking a immediate joiner for the profile of e-Commerce Operations Assistant to join our team! If you're detail-oriented, love managing online workflows, and thrive in a fast-paced digital retail environment — this one’s for you! You'll support the smooth running of our online stores, from order processing to inventory updates and customer satisfaction. Key Responsibilities: Process and manage daily orders across platforms like Shopify, Amazon, Myntra, Nykaa, Tata Cliq & Ajio Monitor and update stock levels to avoid out-of-stock situations Create, update & maintain product listings (descriptions, images, pricing & promotions) Handle customer queries , returns, exchanges & complaints — keeping satisfaction high File claims for fraudulent returns & resolve order discrepancies Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries Maintain records for orders, inventory & customer communications Requirements: 1+ years of experience in e-Commerce operations (fashion/lifestyle a plus!) Hands-on with platforms like Shopify, Myntra, Amazon, etc. Strong attention to detail & organization skills Solid communication (written & verbal) Basic knowledge of inventory & fulfillment workflows Office Location : https://maps.app.goo.gl/8dmYKeAPEZWrMPz47 Office Timings : 09:30 AM to 06:30 PM Working Days : Monday to Saturday If you love the backend of online retail and want to grow in the e-commerce space — apply now ! For further inquiries, contact us at +91 9220894940 . Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Application Question(s): How many years of work experience do you have with e-Commerce Order Processing? How many years of work experience do you have with Returns Claims? How many years of work experience do you have with Inventory Management? How many years of work experience do you have with e-Commerce Operations? We must fill this position urgently. Can you start immediately? Work location in Meera Bagh, Paschim Vihar, West Delhi, are you comfortable to Commuting or Working On-Site as Full-Time? What's your last drawn in-hand monthly salary? Would you be comfortable with a compensation of up to ₹15,000 per month for the role of e-Commerce Operations Assistant? On a scale of 1 to 10, how would you rate your English Communication? Work Location: In person