E-Commerce Assistant

We’re Hiring! E-Commerce Assistant

Location: Noida, Uttar Pradesh, India
Employment Type: Full-time

Are you passionate about the fast-growing world of e-commerce and digital retail? Join our team and work across leading marketplaces, making an impact every day!

Roles & Responsibilities:

• Product Listing Management: Upload and update product data, images, and descriptions on Shopify, Amazon, Flipkart, Myntra, AJIO, Meesho, and company websites.
• Order & Inventory Management: Track and manage orders, fulfillment, returns, and ensure stock availability across channels.
• Customer Service: Respond to customer queries via calls, email, and chat; resolve complaints; collect feedback and ensure a smooth experience.
• Promotion and Campaign Support: Coordinate ad campaigns, deals, coupons, and update content for online promotions and launches.
• Data Entry & Reconciliation: Maintain accurate records of sales/returns, reconcile accounts, and process payments on all portals.
• Market Analysis & Research: Monitor sales performance, marketplace trends, and conduct competitor benchmarking and pricing research.
• SEO & Content Management: Write and optimize product descriptions; support blogging activities to boost product/category rankings; contribute to website and social content.
• Digital Marketing Support: Assist with PPC campaigns, email marketing, and social media promotion initiatives.
• Reporting & Analytics: Generate sales, traffic, and campaign performance reports; suggest improvements for sales and operations.
• Cross-Functional Coordination: Liaise with internal teams, suppliers, and marketplace representatives.

Required Skills & Qualifications:

• 1-2 years’ experience with major e-commerce platforms (Shopify, Amazon Seller Central, Flipkart, Magento, etc.)
• Proficiency in MS Excel and e-commerce management tools
• Basic knowledge of digital marketing and ad campaign platforms
• Strong organizational, record-keeping, and communication skills
• Good typing speed and excellent command of English (written and spoken)
• Attention to detail and ability to multitask in a fast-paced environment
• Analytical mindset for reporting and insights

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Work Location: In person