Duty Manager

Company Description

Pride Ananya Resort is a luxury resort in Puri located near Golden Beach and the famed Lord Jagannath Temple. It offers a blend of leisure, spiritual, and business experiences, with splendid views of the beach. The resort provides top-notch accommodations, modern amenities, and gracious hospitality, making it a standout choice for conferences and destination weddings. With magnificent rooms and suites adorned in contemporary designs, Pride Ananya Resort offers a memorable stay with exceptional local experiences and delightful cuisines.

Role Description

This is a full-time, on-site role for a Duty Manager at Pride Ananya Resort, located in Puri. The Duty Manager will be responsible for supervising daily resort operations, managing staff, ensuring guest satisfaction, resolving any issues that may arise, and maintaining high standards of service and hospitality. Additional duties include coordinating with various departments, overseeing property maintenance, and ensuring compliance with safety and hygiene regulations.

Qualifications

• Experience in customer service, guest relations, and front desk operations
• Strong leadership and team management abilities
• Excellent communication, problem-solving, and decision-making skills
• Understanding of hospitality industry software and property management systems
• Ability to work under pressure and handle unexpected situations effectively
• Flexibility to work various shifts, including weekends and holidays
• Bachelor's degree in Hospitality Management or related field is preferred
• Experience in the hospitality or luxury resort industry is advantageous