Duty Manager

Company Description Orchha Palace and Resorts offer a haven of luxury and sophistication, blending modern elegance with timeless charm. Guests can immerse themselves in impeccable service, refined accommodations, and exquisite dining, creating a celebration of comfort and style in every moment. Role Description This is a full-time on-site role for a Duty Manager located in Orchha. The Duty Manager will be responsible for overseeing the day-to-day operations of the establishment, ensuring guest satisfaction, managing staff, and maintaining a high standard of service. The role involves handling guest inquiries, resolving issues, and coordinating with various departments. Qualifications Strong leadership, communication, and interpersonal skills Experience in hospitality or customer service industry Ability to handle multiple tasks and prioritize effectively Knowledge of hotel operations and guest relations Problem-solving and decision-making abilities Flexibility and adaptability in a fast-paced environment Previous experience as a Duty Manager or similar role is a plus Bachelor's degree in Hospitality Management or related field Show more Show less