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Gratitude India Manpower Consultants Pvt. Ltd.
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Domain Consultant - Airline Loyalty Management

Domain Consultant - Airline Loyalty Management

Gratitude India Manpower Consultants Pvt. Ltd.

15 - 24 years

|

7 - 11 Lacs

Posted:1 day ago| Platform:

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Skills Required

management consulting customer relationship crm software relationship management crm cold calling customer engagement business development training vlookup training programs inside sales client relationship management lead generation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Collaborate with clients to understand their needs and provide tailored solutions for airline loyalty management.
Develop and implement effective strategies to enhance customer engagement and retention.
Analyze market trends and competitor activity to identify opportunities for growth.
Design and deliver training programs to educate employees on airline loyalty management best practices.
Work closely with cross-functional teams to ensure seamless integration of new systems and processes.
Provide exceptional customer service and support to resolve client queries and concerns.

Job Requirements

Proven experience in airline loyalty management, preferably in the IT Service & Consulting industry.
Strong understanding of customer relationship management principles and practices.
Excellent communication and interpersonal skills to work effectively with clients and stakeholders.
Ability to analyze complex data sets and provide actionable insights to drive business decisions.
Experience with CRM software and other relevant tools is desirable.
Strong problem-solving skills to resolve client issues and improve overall customer satisfaction.

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Gratitude India Manpower Consultants Pvt. Ltd.

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