Documentation Executive – Production - JG

Position Summary

Key Responsibilities

Core Areas

• Manage and control documentation systems (SOPs, batch records, validation documents, change controls).
• Maintain document databases, version control, and timely updates (electronic and hard copy).
• Support production teams in implementing and following controlled documents and GDP.
  

Detailed Deliverables

• Prepare and review SOPs, work instructions, equipment procedures, cleaning and safety documents, protocols, batch files, and master documents.
• Maintain and update documentation (electronic and physical) with clear version control and audit trail.
• Coordinate with sales and logistics to resolve dispatch-related documentation issues.
• Train and coach employees on correct document usage, GDP, and document handling procedures.
• Develop concise visual materials (SOP highlights, 5S, Kaizen posters) to improve document accessibility.
• Edit, proofread, merge, and format documents to meet documentation guidelines and regulatory requirements.
• Ensure documents are accurate, complete, compliant, and ready for internal/external reviews.
• Support customer complaint investigations and prepare CAPA-related documentation.
  

Qualifications

• Graduation or Post-Graduation in Science or Pharmacy.
• 2–4 years of documentation experience in FMCG, Food, Pharmaceutical, or Medical Device sectors.
  

Technical Competencies

• Good Documentation Practices (GDP)
• Process knowledge in production/manufacturing
• Experience with technical/product documentation
• Awareness of GMP guidelines
  

Behavioural Competencies

• Strong communication skills
• Detail-oriented and organized
• Quality & service-driven
• Logical thinking
• Consistent performance