DM/Manager - Policy Issuance

DM/Manager - Policy Issuance

Key Responsibilities

• Operations Management

  : Oversee and manage the

  workflow system/policy login system and releases for new business

  , ensuring efficient and accurate processing of policy issuances.

• Product & Regulatory Implementation

  : Take ownership of the

  set up of new products & riders, regulatory changes, and new channel set up

  within the policy issuance systems.

• Business Requirement Documentation

  : Lead the creation and refinement of

  Business Requirement Documents (BRDs)

  , translating business needs into clear technical specifications.

• System Release & Quality Assurance

  : Ensure

  error-free system releases without any production outages

  , maintaining system stability and reliability.

• Stakeholder Coordination

  : Work collaboratively with

  internal stakeholders

  , including IT and Field Operations, to ensure smooth

  alignment for releases

  .

• UAT Management

  : Responsible for

  writing BRDs

  and comprehensively

  managing their UAT (User Acceptance Testing) execution

  to validate new functionalities and changes.

Key Competencies/Skills

• Strong proficiency in

  Business Requirement Writing (BRD)

  .
• Expertise in

  creating test cases/scenarios for given requirements

  .
• Proven ability in

  managing UAT execution

  .

• Excellent Verbal & Written Communication Skills

  with the ability to

  handle business partners

  effectively.
• Strong

  multi-tasking capabilities

  with an

  eye for detail

  .

• Well-versed with Insurance terminology and regulations

  .

Qualifications

• Proven experience in operations management within the insurance sector, specifically in policy issuance.
• Demonstrable experience in managing system releases, new product setups, and regulatory changes.
• Strong analytical skills and attention to detail.