Job
Description
The primary objective of the District Manager (DM) (Recon) is to ensure achievement of sales objectives by providing excellent service and advice to current customers within an assigned geographic area, while also leveraging new and existing business with the aim of growing market share. Additionally, this role acts as a mentor for new Sales Colleagues and Clinical Support Representatives within a designated geographic area. Case support coordination, conversion of new business opportunities, and some business analysis are required in this role. The role provides a development pathway for experienced and successful Sales Personnel moving toward a career in sales management. This role involves a significant amount of time spent within the operating theatre environment, and the incumbent must demonstrate an understanding of this environment and of the role as both a representative of Zimmer and a part of the operating theatre team. The DM is responsible for supporting current business in the Recon range of products and actively growing the business by gaining new accounts and increasing Market Share. The DM (Recon) should possess a strong working knowledge of Zimmer and competitor products. As a pivotal role within the organization, the DM acts as a liaison point between the customer and various internal departments (e.g., Marketing, Finance, Operations) whose work impacts or is impacted by field activity. The DM is also responsible for facilitating the flow of information regarding changes in the industry, customer environments, or competitor activity to others within the larger Zimmer organization. In this role, you will support and review current business (40%) by actively contacting current and potential customers, conducting in-servicing and workshops on products, maintaining good relationships with key accounts, and taking responsibility for primary and secondary sales in the designated territory and key accounts. You will also target and convert business (50%) by establishing relationships with key decision makers currently using competitor products, presenting proposals to decision makers, converting customers to usage of Zimmer products, and preparing quotations and documentation for sales queries and tenders. Your responsibilities will also include management reporting (5%) by completing reports as required, preparing ad-hoc reports, and liaising with Distributors for effective customer service and order procurement. Additionally, you will focus on technical learning and skill development (5%) by attending relevant workshops, studying clinical articles and data, and building a knowledge base to provide relevant advice to customers and staff. The successful candidate for this role must possess qualifications in B.Pharma, Business, Marketing, or a Paramedical discipline. An MBA in Healthcare/Biomedical Engineering is preferred with 4 to 6 years of experience. Previous experience in medical device or pharma sales, particularly in Orthopaedics, Capital, Equipment, or Diagnostic sectors, is required. The ideal candidate will have demonstrated sales abilities and a track record of successful selling to the medical profession. Expected areas of competence include a working level of proficiency in Kannada/English/Hindi, product/technical knowledge, commercial acumen, result orientation, interpersonal and strong communication skills, and tenacity. Travel expectations for this role are estimated to be around 90% of the time.,
