Dispatch Supervisor

Job Description

Job Summary We are currently seeking an experienced and reliable Transportation Dispatch Supervisor – Canada/US Freight to join our team. As a Supervisor, you will handle and coordinate logistics and transportation operations, ensuring smooth and efficient communication and coordination between drivers, customers, and service providers. Responsibilities To monitor and track shipments to ensure on-time and efficient deliveries. To design and optimize delivery routes, keeping regular communication with drivers to ensure smooth operations. Address unexpected route changes, road construction issues, or delays, collaborating with drivers to find efficient alternate routes. To ensure drivers have all necessary documentation and load information to meet customer expectations while complying with HOS regulations. Foster positive relationships with drivers, co-workers, and clients, maintaining a respectful and professional attitude. Map routes effectively, ensuring timely and efficient dispatch operations. To ensure seamless coordination in a non-asset-based environment, leveraging external carriers for freight movement. Skills Willing to work in a Canada Blended Process (calls & emails) during Canada timings. Strong understanding of route mapping to ensure operational efficiency. Excellent problem-solving, and decision-making skills to address customer and operational challenges. Ability to handle difficult situations with professionalism and composure under pressure. Proficiency in both verbal and written communication, with a strong fluency in English. Familiarity with email correspondence, spreadsheets, and transportation management systems is essential. Detail-oriented with strong skills in basic math and calculations for shipment tracking. Proven multitasking abilities and the capability to make quick, independent decisions. Committed to delivering high-quality results that align with performance targets and client expectations. Patient, composed, and customer-focused, especially when managing multiple tasks simultaneously. Ability to follow and implement established quality standards, ensuring seamless dispatch operations. Education and Experience Requirements Bachelor's degree in any field 3+ years in TRUCKING DISPATCH (warehouse/logistics experience does not apply Supervisory experience preferred Work Schedule 4-days a week and 3 rotational days off Night shifts Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Schedule: Rotational shift Supplemental Pay: Shift allowance Application Question(s): How many years of experience do you have in team management and Supervison? Have you supervised or led a dispatch team before? Experience: Dispatching: 3 years (Required) Work Location: In person Application Deadline: 19/05/2025