Dispatch Specialist

Job Description

"Urgently Looking for a Dispatcher in Mohali Location" Key Responsibilities: Scheduling and Dispatching: Planning and scheduling limousine services based on customer requests, optimizing routes and schedules. Communication: Communicating effectively with drivers, clients, and internal teams to ensure smooth operations and resolve any issues. Monitoring and Tracking: Tracking the status of drivers and vehicles to ensure timely arrival and departure, and addressing any delays or issues. Customer Service: Responding to client inquiries, handling reservations, and providing excellent customer support. Record Keeping: Maintaining accurate records of all transportation requests and dispatches. Problem Solving: Addressing unexpected issues or changes in schedules and ensuring minimal disruption to service. Safety: Ensuring the safety of both drivers and passengers by adhering to company policies and regulations. Essential Skills: Excellent communication skills: Both written and verbal, with the ability to communicate clearly and effectively with various stakeholders. Strong organizational skills: To manage multiple tasks, prioritize effectively, and maintain accurate records. Problem-solving skills: To handle unexpected situations and find creative solutions. Time management skills: To manage multiple tasks, prioritize effectively, and meet deadlines. Knowledge of local traffic patterns and routes: To optimize routes and schedules. Ability to work under pressure: To handle high-volume calls and requests, especially during peak hours. Familiarity with dispatch software and systems: To manage reservations, track vehicles, and communicate with drivers. Comfortable to work in Rotational Shifts Minimum 2 to 3 years of Experience Required in Dispatch Note: Wok from Home Not Allowed Local Candidates Preferred for this Profile Show more Show less