Dispatch Specialist

You are urgently looking for a Dispatcher in Mohali Location. Your responsibilities will include planning and scheduling limousine services based on customer requests, optimizing routes and schedules, and effectively communicating with drivers, clients, and internal teams to ensure smooth operations and resolve any issues. Monitoring the status of drivers and vehicles to ensure timely arrival and departure, addressing any delays or issues, responding to client inquiries, handling reservations, and providing excellent customer support. You will also be responsible for maintaining accurate records of all transportation requests and dispatches, addressing unexpected issues or changes in schedules to ensure minimal disruption to service, and ensuring the safety of both drivers and passengers by adhering to company policies and regulations. To excel in this role, you must possess excellent communication skills, both written and verbal, with the ability to communicate clearly and effectively with various stakeholders. Strong organizational skills are essential to manage multiple tasks, prioritize effectively, and maintain accurate records. Problem-solving skills are crucial to handle unexpected situations and find creative solutions, while time management skills will help you manage multiple tasks, prioritize effectively, and meet deadlines. Knowledge of local traffic patterns and routes is necessary to optimize routes and schedules. You should be able to work under pressure, especially during peak hours, handle high-volume calls and requests, and be comfortable working in rotational shifts. Familiarity with dispatch software and systems is required to manage reservations, track vehicles, and communicate with drivers. The ideal candidate should have a minimum of 2 to 3 years of experience in dispatch. Please note that working from home is not allowed, and local candidates are preferred for this profile.,