Job
Description
As a Machine Dispatch Coordinator, your role involves planning, scheduling, and coordinating the dispatch of machines and equipment based on project or customer requirements. You will be responsible for ensuring that machines are inspected, documented, and prepared for dispatch in compliance with quality and safety standards. Additionally, you will monitor the movement and return of machines to and from various locations. Your key responsibilities will include: - **Machine Dispatch:** - Plan, schedule, and coordinate machine dispatch - Ensure machines are inspected and ready for dispatch in compliance with quality standards - Monitor the movement and return of machines - **Transport Coordination:** - Arrange and manage transport logistics for machine delivery and pickup - Liaise with transport vendors, drivers, and internal stakeholders - Optimize routing and scheduling to reduce transportation costs - **Team Handling:** - Lead, train, and manage the dispatch team - Allocate resources efficiently to meet dispatch targets - Monitor team performance and ensure adherence to company policies - **Coordination:** - Coordinate with various teams for seamless dispatch execution - Maintain accurate records and use dispatch or ERP software for tracking operations - **Customer Handling:** - Communicate with customers to confirm dispatch details and schedules - Resolve customer complaints related to dispatch or delivery - Maintain a professional relationship with clients for high customer satisfaction Requirements: - 5 years of experience in dispatch/logistics management - Strong leadership and team management skills - Good knowledge of transport regulations and logistics best practices - Proficiency in dispatch software, ERP systems, and MS Office - Excellent communication, organizational, and problem-solving skills - Ability to work under pressure and manage multiple priorities Key Competencies: - Planning and Scheduling - Team Leadership - Customer Focus - Attention to Detail - Problem Solving - Communication and Interpersonal Skills - Time Management **Company Benefits:** - Cell phone reimbursement - Food provided - Provident Fund **Education:** Bachelor's degree required **Experience:** - Dispatching: 5 years - Transport: 4 years - Customer relationship management: 5 years This is a full-time, permanent position with an in-person work location. As a Machine Dispatch Coordinator, your role involves planning, scheduling, and coordinating the dispatch of machines and equipment based on project or customer requirements. You will be responsible for ensuring that machines are inspected, documented, and prepared for dispatch in compliance with quality and safety standards. Additionally, you will monitor the movement and return of machines to and from various locations. Your key responsibilities will include: - **Machine Dispatch:** - Plan, schedule, and coordinate machine dispatch - Ensure machines are inspected and ready for dispatch in compliance with quality standards - Monitor the movement and return of machines - **Transport Coordination:** - Arrange and manage transport logistics for machine delivery and pickup - Liaise with transport vendors, drivers, and internal stakeholders - Optimize routing and scheduling to reduce transportation costs - **Team Handling:** - Lead, train, and manage the dispatch team - Allocate resources efficiently to meet dispatch targets - Monitor team performance and ensure adherence to company policies - **Coordination:** - Coordinate with various teams for seamless dispatch execution - Maintain accurate records and use dispatch or ERP software for tracking operations - **Customer Handling:** - Communicate with customers to confirm dispatch details and schedules - Resolve customer complaints related to dispatch or delivery - Maintain a professional relationship with clients for high customer satisfaction Requirements: - 5 years of experience in dispatch/logistics management - Strong leadership and team management skills - Good knowledge of transport regulations and logistics best practices - Proficiency in dispatch software, ERP systems, and MS Office - Excellent communication, organizational, and problem-solving skills - Ability to work under pressure and manage multiple priorities Key Competencies: - Planning and Scheduling - Team Leadership - Customer Focus - Attention to Detail - Problem Solving - Communication and Interpersonal Skills - Time Management **Company Benefits:** - Cell phone reimbursement - Food provided - Provident Fund **Education:** Bachelor's degree required **Experience:** - Dispatching: 5 years - Transport: 4 years - Customer relationship management: 5 years This is a full-time, permanent position with an in-person work location.
