Job
Description
Lifesciences and Medical Devices Domain Lead Zensar Technologies Mumbai About the Role We are looking to onboard an Industry domain lead to drive practice, consulting, and services opportunities for Zensar in the Healthcare, Lifesciences industry. Responsibilities Drives digital services opportunity creation with customers in the Healthcare Lifesciences industry and helps shape an end state vision for clients' businesses. Guides clients to help them proactively identify digital solution areas and best practices aligned to Zensar’s propositions. Identifies upsell/cross-sell opportunities. Collaborates and works closely with Zensar’s Sales and Account teams on designing and taking contextual propositions to customers. Confidently and effectively manages client stakeholders to deliver results. Manages conflict resolution among various client stakeholders/staff to successfully support change management initiatives. Develops offering, proposal trends, best practices research, and preparation of domain collaterals. Facilitates the development of offerings by working with the Practice and Delivery teams for the Healthcare, Lifesciences, and Medical Devices industry. Publishes whitepapers/webinars to reinforce Zensar focus and thought leadership in these industries. Stays up to date on the latest in technology and trends, competition in the market as well as within Zensar technology partners and customer base. Works with the IT Practice Teams to maintain internal assets and any other technology demos that are required to be built for sales prospects. Provides appropriate hand-off to the delivery project team post contract completion with a customer brief and detailed review of agreed upon scope. Works in a Global model with onsite and offshore to leverage capabilities as available. Mandatory Requirement : 8+ years of strong and in-depth domain expertise in the Healthcare, Lifesciences industry including KPIs, Challenges, Industry regulations, and the ability to convert them into digital services and consulting opportunities. Must Have : Must have one (or more) of the following: Prior domain consulting/industry vertical solutions experience. Former Practice creation/leadership opportunity for the Healthcare/Lifesciences industry. Working relationship with the technology vendors servicing the industry vertical. Strong knowledge of digital areas for these industries with a focus on Business, Application, Digital Commerce, Data, Analytics, Customer Experience, and Back office transformation solutions. Demonstrated operations and organization skills implementing and driving best practices in multi-office, multi-region, cross-functional organizations. Passionate, self-motivated about your work, detail-oriented, and have excellent problem-solving abilities. Ability to deal with highly ambiguous problems and drive towards simple solutions to complex problems. Published and spoken extensively in public over the last 5 years. Ability to multi-task and concurrently manage several priorities and opportunities. Preferred Skills : Delivery experience as Industry Domain lead for Digital Transformation engagements in these industries. Connections within Business and Technology Partners and/or the ability to manage Partnership relationships to support Zensar’s vision for 2025 and growth. PS - If interested, please reach out with an updated resume on Show more Show less
