Director – People Advisory Services Practice, Advisory

Director - People Advisory Services Practice, Advisory

The People Advisory Services practice at Genpact works across industry sectors to support clients in delivering business transformation in the capacity of all things People and Change Management. As a key success factor to successful transformation and clients realizing business benefits, P.A.S. supports projects and programs, whether simple transitions, complex transformations, or implementation of new Operating Models within countries and globally.

We often drive the key business relationships, focusing on business benefits and the challenges of making the change happen through people%27s transition. Typically, we work as multi-disciplinary teams, often working with clients. This includes working at some of the most senior levels within an organization, often mentoring clients at C-level on what they need to do to deliver change. We have presence, passion and impact at our core.

We are looking for experienced candidates with demonstrable experience across all industry sectors in delivering Change Management. We have several exciting, client facing roles for individuals with demonstrable experience delivering change programs.

• Consulting Delivery - Manage complex change management workstreams and initiatives. Apply your expertise to guide clients through organizational transformations and become a trusted advisor.

• Thought Leadership - Contribute insights on emerging methodologies to advance our change management capabilities. Help position our practice as an innovative leader.

• Practice Leadership - Support the growth of our change management practice by contributing to methodology development, knowledge sharing, and expanding our talent pipeline.

• Business Development - Utilize your change management knowledge to support sales pursuits, proposals, and presentations to new clients.

• Project Leadership - Lead integrated project teams to deliver change management components across transformations effectively.

• Lead change management workstreams within broader consulting engagements and enterprise transformations.

• Apply expertise to help clients develop strategies for change leadership, stakeholder engagement, and driving adoption.

• Contribute to practice development initiatives around methodologies, tools, and emerging change techniques.

• Support recruiting and development of top change management consultants within our practice.

• Contribute change expertise and insights to pursue new client opportunities and strengthen proposals.

• Foster an empathetic, collaborative culture focused on inclusion and human-centered change.

• Participate in enterprise initiatives related to culture, employee experience, and organizational effectiveness.

• Incorporate diversity, equity and inclusion tenets into change management delivery.

• Encourage adoption of the practice%27s methodologies, tools, and technologies across Genpact.

• Share knowledge and mentor junior team members to build capabilities.

Qualifications

Minimum qualifications

• Bachelor%27s degree required, MBA or advanced degree preferred.

• Relevant consulting experience leading complex organizational transformations and change programs for global companies.

• Previous consulting experience is required, preferably with Big4 or Business Process Offshoring/Onshoring competitors.

• Experience acting as a trusted advisor to senior client executives (C-suite experience ideal).

• Successful track record driving new business through articulating value propositions, proposal development, and sales pursuits.

• Expertise across domains including organizational design, talent management, HR/IT transformations, operating model transitions, and outsourcing.

• Expertise in other consultancy competencies such as supply chain, Finance and Accounting, customer experience, cost reduction, digital transformation etc.

• Passion for people-focused change management grounded in empathy, inclusivity, and respect for employees.

• Strong team leadership capabilities with a track record of developing high performing talent.

• Willingness to travel and operate effectively across cultural contexts.