Director of Conference and Events

As aDirector of conference and events, you promote the services and facilities of the cluster Hotels to all customers and Guests and cross sell the other products within the Hilton family of brands. TheDirector of conference and eventsoversees all Conference and Events Sales offices to ensure active conversion of customer enquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Develop future and repeat business contributing to the profitability of the hotel
• Review the Clusters business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targets
• Contribute to the selling strategy of the hotel, and manage the departments adherence to achieving that strategy
• Understand the competitive market place and implement approaches to ensure the Cluster stays ahead in the local market
• Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
• Manage and develop the Cluster Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
• Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
• Manage staff performance in compliance with company policies and procedures
• Recruit, manage, train and develop the Conference and Events Sales Team

What are we looking for

ADirector of conference and eventsserving Hilton brands is always working on behalf of our Guests and working with other Team Members.