Director, Network Service Assurance

As a Network Specialist L4 at LSEG, you will play a crucial role in ensuring the seamless delivery of services across a global network organization. Your responsibilities will include: Role Overview: You will be responsible for budget management, risk mitigation, audit compliance, and the end-to-end delivery of normal projects. Collaborating with cross-functional and regional teams to drive efficiency, compliance, and continuous improvement in service delivery will be key to your success in this role. Key Responsibilities: - Develop and manage annual budgets for normal projects, ensuring alignment with organizational priorities. - Allocate resources (people, technology, vendors) to optimize service delivery and cost efficiency. - Identify, assess, and mitigate operational, financial, and compliance risks impacting BAU delivery. - Oversee end-to-end delivery of normal projects, ensuring timely delivery within scope and budget. - Lead and mentor a distributed team, promoting a culture of accountability and professional growth. Qualifications: - Bachelors degree or equivalent experience in IT, Engineering, or related field. MBA or advanced degree preferred. - 10+ years in service assurance, IT service management, or operations, with 5+ years in leadership roles. - Expertise in budgeting, financial analysis, and vendor management. - Consistent track record in risk management, audit coordination, and compliance. - Strong knowledge of project management frameworks (ITIL, Agile, PMP). - Exceptional communication and customer management skills. In addition to the above responsibilities, you will be part of a dynamic organization at LSEG, a leading global financial markets infrastructure and data provider. At LSEG, values such as Integrity, Partnership, Excellence, and Change guide decision-making and everyday actions. You will have the opportunity to work with a diverse workforce and contribute to the re-engineering of the financial ecosystem to support sustainable economic growth. LSEG offers a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives. Join us in our mission to achieve sustainable economic growth and inclusive economic opportunity. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of the privacy notice regarding the personal information collected by LSEG.,