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Delhivery logo

Director - Hub Operations - West

7 - 12 years

25 - 35 Lacs

Bhiwandi, Hosakote

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Supply Chain Operations 3Pl Hub Operations Reverse Logistics Inbound Logistics Line Haul Logistics Operations Logistics Planning Transport Operations Route Planning Warehouse Operations Outbound Logistics Hub Fleet Management Last Mile Logistics Management Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

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Delhivery
Delhivery
www.delhivery.com/

Truck Transportation

Gurgaon Haryana

10001 Employees

217 Jobs

    Key People

  • Sahil Barua

    Co-Founder & CEO

  • Madhav Kunal

    Co-Founder & COO

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