Dining Service Manager

As a Dining Service Manager at Khaleez Restaurant in Tirur, you will play a crucial role in leading the dining team to provide exceptional customer service, drive sales growth, and foster team development. Khaleez Hospitality Group, an award-winning restaurant chain, is known for delivering outstanding dining experiences and is expanding its horizons with new projects. - Supervise and mentor the service team to ensure top-notch customer service and efficient operations - Manage grooming standards, work schedules, appraisals, and training programs to nurture a positive work environment and encourage professional growth within the team - Develop and implement strategies to boost sales growth, increase revenue, and enhance customer loyalty - Analyze sales data, identify trends, and make informed decisions to optimize sales performance - Ensure exceptional guest experiences, handle feedback, and resolve complaints in a timely and professional manner - Oversee dining operations, including table management, service standards, and ambiance - Manage events, parties, and special occasions to ensure seamless execution - Implement corrective actions to improve guest satisfaction and maintain the restaurant's reputation - Develop and implement training programs to enhance team knowledge, skills, and performance - Conduct regular coaching sessions, feedback, and evaluations to ensure continuous team growth and improvement The ideal candidate for this position should have: - At least 3 years of experience in restaurant management or supervisory roles in fast-paced environments - Strong leadership and team management skills - Excellent communication, interpersonal, and customer service skills - A proven track record of driving sales growth, improving customer satisfaction, and reducing complaints Preferred qualifications include: - A hospitality degree or certification - Experience with restaurant management software and POS systems - Knowledge of labor laws, health and safety regulations, and industry standards At Khaleez Restaurant, we offer a competitive salary and benefits package, opportunities for professional growth and development, a collaborative work environment, and recognition for outstanding performance. If you are a motivated professional with a passion for the hospitality industry and a focus on customer service, we invite you to apply for the position of Dining Service Manager with us. Join our team and be a part of our success story! (Note: The additional details of the company were not included in the provided job description.),