Digital & Technology Communications lead

10 - 14 years

18 - 22 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Purpose of Role

The D&T communications manager is responsible for setting and driving the communications agenda for the function, including internal communications to keep the D&T organization updated and engaged, as well as communications external to the function to help promote the role and achievements of D&T, and to assist with communication of D&T driven changes.

Key Responsibilities

Communications Planning

  • Develop and own the communications plan for the D&T function, with clear and aligned communications goals/themes across the D&T senior leadership team
  • Collaborate with other communications leads, to ensure a joined-up approach for cross-functional communications
  • Coordinate with HR to create a holistic view of all employee engagement and development activities.

Communications & Engagement

  • Design and deliver engaging and inspiring internal communications campaigns to build awareness and advocacy for D&T
  • Create regular content including newsletters, leadership talking points, Engage posts, and event materials.
  • Manage the D&T communications calendar and ensure timely updates through regular forums, townhalls, and posts.
  • Establish and monitor feedback loops, leveraging representatives from across D&T, and adjust plans to maximise employee and stakeholder engagement.
  • Support broader D&T communications through quality assurance and approval of content generated by other D&T teams.

Recognition and celebration

  • Facilitate employee recognition by being an advocate and owner for functional activities such as CIO awards, end of year town halls etc

Experience / skills required:

  • 10 to 14 years of experience in change management or internal communications within global organizations
  • Strong writing, storytelling, and stakeholder engagement skills.
  • Familiarity with enterprise change frameworks (e.g., PROSCI, ADKAR) and communications tools
  • Experience partnering across other geographies and functions

Success in Role

Success is seen as:

  • Clear, consistent communications that build understanding and excitement about D&T
  • Maintaining and growing employee engagement and NPS measures
  • Availability of high-quality content for events and posts

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that youre supported from day one.

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