Digital Hotel Marketplace Executive

Location:

Experience Required:

Employment Type:

About the Role

As a Hotel Management Executive, you will manage hotel listings, ensure high-quality customer experiences, optimize room pricing, and maintain updated facility information across leading travel marketplaces like MakeMyTrip, Agoda, Booking.com, Goibibo, and others. This role bridges hotel operations and online visibility to drive both bookings and brand reputation. You will also be responsible for handling multiple hotel accounts simultaneously with efficiency and accuracy.

Key Responsibilities

• Listing Management:

  Create, update, and optimize hotel listings on OTAs with accurate room rates, amenities, and descriptions.

• Price Optimization:

  Conduct market research and competitor analysis to set competitive room pricing, ensuring maximum occupancy and revenue.

• Facility Management:

  Ensure facilities (Wi-Fi, parking, pool, breakfast, room service, etc.) are accurately listed and updated.

• Content Coordination:

  Collaborate with photographers and designers to maintain professional and appealing visuals.

• Guest Experience Oversight:

  Monitor guest reviews, respond promptly, and ensure high ratings across platforms.

• Inventory Control:

  Manage room availability effectively to prevent overbooking.

• Market Trends Analysis:

  Track demand patterns, seasonal offers, and promotional opportunities.

• Multi-Property Oversight:

  Manage listings and operations for multiple hotels across platforms.

Required Skills

• Strong knowledge of hotel booking platforms (MakeMyTrip, Agoda, Booking.com, Goibibo, etc.)
• Proficiency in

  PetPooja

  and

  EasyPMS

  software (preferred)
• Strong communication and customer service skills
• Data-driven approach to pricing and occupancy
• Basic understanding of revenue management systems
• Problem-solving and conflict resolution abilities

Qualifications

• Bachelor’s degree/diploma in Hotel Management, Hospitality, or related field
• Minimum 1–2 years’ experience in hotel operations or online hotel listing management
• Proficiency in MS Office and hotel management software (PMS/Channel Manager)