Digital Analyst - CSA

Responsibilities

• Your primary task is to help internal and external clients with Digital tagging & tracking, Driving effective measurement.
• You will take extreme amounts of initiative and enthusiasm to get stuff done. You may need to learn how, but you figure it out by asking the right people, googling, and experimenting.
• We’re looking for someone driven to set things up perfectly but also practical enough to bake in some redundancy and provide “good enough data” when the perfect set-up is unavailable. Good problem-solving, can take a technical problem, break it down into manageable chunks, and execute.
• Will be responsible for communicating with internal and external teams to win buy-in, explain issues, and share progress.
• Will be assisting the team in ad-hoc reports, delivery of data and troubleshooting, ensuring high-quality output.
• Ability to conceptualise new dashboards and leadership reports based on client and business requirements and provide insights into business performance, identifying areas of deep dive, analysing and suggesting improvements to various initiatives
  

Required Candidate Profile

Soft Skills

Must Have

• Strong analytical and critical thinking with problem-solving ability
• Strong business acumen, ability to assess the impact on business performance
• Responsive and leads by example
• Project managing initiatives by working with other team members.
• High adaptability to changing requirements, customer dynamics work demands
  

Good to Have

• Excellent articulation communication (written and verbal)
• Good Presentation skills
• Excellent customer handling skills
  

Technical Skills

• Experience managing Google Tags (GTM) for web properties by overseeing implementation, coding, testing, and ongoing maintenance.
• Experience with website analytics tools, i.e., Google Analytics and GA3/GA4.
• Basic knowledge of JavaScript, JQuery
• Sound knowledge in Web Analytics (strategy, requirements, implementation, validation, reporting), specifically with Google Analytics.
• Working knowledge of third-party tagging, pixel creation, etc.
• Has native-level spoken and written English communication.
  

Required Experience

• Basic knowledge of Javascript and Google Tag Manager
• Understanding of Google Analytics and GA4