Digital Account Manager

JD - Client Servicing Manager

Position: Client Servicing Manager

Experience: 3+ years

Location: Gurgaon.

Profile Overview:

Client Servicing Manager/ Account Manager

Key Responsibilities:

• Act as the primary point of contact for clients, ensuring high engagement and satisfaction.
• Build and nurture long-term relationships with clients, understanding their needs and expectations.
• Lead and manage a team of

  SEO experts, Paid media, and Social Media specialists

  , ensuring smooth collaboration and performance.
• Work closely with internal teams to ensure seamless communication and execution of digital marketing activities.
• Guide the team in delivering high-quality work aligned with client requirements.
• Keep clients updated with regular reports, insights, and campaign performance updates.
• Conduct brainstorming sessions with the team to generate innovative ideas and solutions for client campaigns.
• Stay informed about industry trends, client needs, and digital marketing updates.

Required Skills & Qualifications:

• 3+ years of experience

  in a digital marketing agency or a similar client-facing role.
• Strong client servicing and relationship management skills.
• Experience in leading teams across

  SEO, Paid Media, and Social Media

  .
• Familiarity with

  SEO tools

  like Google Analytics, SEMrush, Ahrefs, and Moz.
• Understanding of

  Google Ads, Meta Ads, LinkedIn Ads, and paid media campaigns

  .
• Excellent communication and presentation skills.
• Ability to collaborate with cross-functional teams and ensure client satisfaction.
• Up-to-date knowledge of digital marketing trends and client expectations.

Desired Candidate Profile

• You are a perfect fit if you are based out Gurugram, Haryana or willing to relocate
• Good interpersonal skills along with good English communication ability.
• Ability to work independently and be productive in a fast-paced environment.
• Ability to work as a team player