Digital Account Manager

As a Senior Customer Success Manager at Blurbpoint Media, you will play a crucial role in managing and growing client relationships in the Australian market. Your expertise in Facebook Ads, Google Ads, and SEO will be instrumental in optimizing digital marketing campaigns and ensuring client success. You will collaborate with internal teams, analyze performance metrics, and identify opportunities to drive revenue through upsell and cross-sell strategies. Key Responsibilities: - Build and maintain strong, long-term client relationships. - Manage onboarding, strategy, and overall client success. - Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO). - Identify upsell and cross-sell opportunities to drive revenue. - Ensure client retention through proactive solutions and support. - Collaborate with internal teams for seamless service delivery. - Analyze and report performance metrics with actionable insights. Qualifications: - 5+ years in customer success and account management in the digital marketing industry. - Experience handling 25+ client accounts. - Must have experience working with international clients, especially Australian clients. - Strong expertise in Facebook Ads, Google Ads, and SEO. - Excellent communication skills, especially with Australian clients. - Bachelors degree in Marketing, Business, or a related field. Blurbpoint Media offers a competitive salary with growth opportunities, a 5-day workweek, full management support, and the chance to lead your own client portfolio while upskilling in a collaborative and fun team environment. If you join our team, you will benefit from: - Work-life balance - Fun activities, festival celebrations, and motivational sessions with business and motivation gurus. - Endless learning opportunities with diverse clients and fun challenges. - Responsive management that values employee concerns and feedback. - A positive work environment that fosters personal growth and development. - Working with Google Premier Partners and Google certified experts, providing you with the latest industry insights and expertise.,