Desktop Support-Trainee Engineer

0 - 1 years

0 - 2 Lacs

hyderabad bengaluru mumbai (all areas)

Posted:5 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  1. Good English communication skill
  2. Solid customer interaction skills. A+ desktop or equivalent skillset
  3. knowledge of windows operating system environment
  4. Good technical skills in solving Windows related issues
  5. Knowledge of DNS, DHCP, TCP/IP, Networking
  6. Knowledge of Outlook, O365
  7. Coordinates with the on-call support provider and other vendors for call closure
  8. Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc).
  9. This job requires travelling which includes local & projects need basis.

Preferred candidate profile

Certified With CCNA, MCSA, MCSE, Hardware & Networking or nay equivalent computer course

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