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Desktop Support Engineer L2_Surat & Ahmedabad location

2 - 7 years

2 Lacs

Ahmedabad Surat

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Desktop Support OS Installation Windows Installation Remote Support Printer Support Ticketing Tools MS Outlook SLA Printer Troubleshooting Bitlocker

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset Strong knowledge of windows & MAC operating system environment Good technical skills in solving server related issues Knowledge of DNS, DHCP, TCP/IP, Networking Good knowledge on MacBook support Knowledge of WDS (Windows Deployment Service) Knowledge of Outlook, O365 & exchange Knowledge of group policy creation and modification Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

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Aforeserve
www.aforeserve.com

Information Technology

Noida

200-500 Employees

43 Jobs

    Key People

  • Ravi Maheshwari

    CEO

  • Anita Singh

    CTO

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