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Desktop Support Engineer

KMP Services

3 - 31 years

3 - 4 Lacs

Ashok Vihar Phase II, Gurgaon/Gurugram

Posted:23 hours ago| Platform: Apna logo

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Skills Required

support software network resolve installation configuration upgrading security inventory logging service troubleshooting onboarding offboarding compliance patch communication technology engineering networks

Work Mode

On-site

Job Type

Full Time

Job Description

Provide level 1 & 2 desktop support to users on hardware, software, and network issues. Troubleshoot and resolve issues related to desktops, laptops, printers, and peripherals. Perform installation, configuration, and upgrading of hardware and software. Configure and support firewalls and basic network security settings. Maintain inventory of hardware and software assets. Ensure proper logging of incidents and service requests using a ticketing system. Handle printer configuration and troubleshooting (networked and standalone printers). Support the onboarding and offboarding of employees by setting up or deactivating devices. Coordinate with vendors for hardware replacements and warranty services. Ensure compliance with internal IT policies and procedures. Ability to manage software installations and patch updates Strong problem-solving and communication skills Qualifications: Bachelor’s degree in computer science, Information Technology, or related field 4–5 years of relevant experience in IT/Desktop Support Excellent written and verbal communication skills Minimum of 4-5 years of experience in this field

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Desktop Support Engineer