Desktop Support Engineer

Company Description AppsTech Solution, established in 2011, aims to provide IT infrastructure across India, including remote regions. We offer comprehensive IT solutions such as networking, facility management services, and skilled manpower for seamless IT operations. Our 24/7 technical help desk supports various clients, including Kingston, a Taiwan-based organization. Additionally, we extend our technical support to other IT domains, including securities, cloud services, data centers, and diverse IT products. AppsTech Solution's business verticals include Data Center solutions, IT Networking & User Level IT Products, IT Infrastructure & Application-level solutions, Managed IT Services & Annual Maintenance contracts, and Facility Management Services. Role Description This is a full-time on-site role for a Desktop Support Engineer, located in Ahmedabad. The Desktop Support Engineer will handle day-to-day technical support tasks that include troubleshooting desktop computers, providing printer support, and addressing computer hardware issues. They will be responsible for ensuring smooth operation of desktop environments and resolving any technical issues that arise. Qualifications Strong skills in Desktop Computers and Computer Hardware Proficiency in Technical Support and Troubleshooting Experience with Printer Support Excellent problem-solving and communication skills Ability to work independently and as part of a team Relevant certifications or a degree in an IT-related field is a plus Experience in facility management services is advantageous Show more Show less